Gobot – Sales Boosting Chatbot vs LiveHelpNow Help Desk

Over 10,000 companies of all sizes use Gobot to automatically generate qualified leads, answer customer questions, help visitors find the perfect product/service, collect customer feedback, send personalized emails, schedule appointments, and much more – no programming skills needed. There have been millions of questions answered, leads generated, and meetings booked by Gobot. Gobot helps you grow your sales, automatically answer customer questions, get more email subscribers, book meetings, and more by engaging your website visitors at just the right time and place! Use one of our 100+ popular bot templates or easily create your own bot using our drag n’ drop bot builder – no programming skills needed! Gobot’s integration with WordPress means you will be up and running in under a minute. Visitors who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don’t. Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7. Instantly answer questions, reduce ticket volume, and boost customer satisfaction. Increase customer satisfaction by automatically answering customer’s common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed. Gather actionable feedback & data with conversational chatbot forms and surveys. Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, intelligent follow-up questions. How does Gobot work? Pick from 100+ pre-built plug n’ play bot templates or use Gobot’s intuitive and simple drag n’ drop builder to easily build chatbots that match your store’s style. Click Publish and your bot appears on your site and engages your visitors! Your bot can be up and running in under a minute. Match colors, add your logo, set the position, and change to your native language. Easily connect Gobot to your existing help desk, CRM, live chat tool, email marketing tool, and much more. Analyze your bot’s chats, visualize where people are dropping off, view email conversion rate, download a CSV of collected user responses, study survey results, and much more. Advanced Page Level Targeting and Behavior Personalization Gobot allows you to create a highly targeted message based on the specific page or traffic referral source your visitor followed to arrive at your site. This allows you to segment your email list and group your subscribers based on their interest and interaction with your website. Segmentation allows you to send relevant emails to your subscribers to achieve higher open rates, higher click through rates, increased sales and revenue, greater customer retention, and a lower unsubscribe rate. Gobot can also be triggered when your visitors scroll to a particular spot on your website or at the precise moment your visitors are about to leave. This allows you to re-engage visitors and encourage subscription. Full Features List: 100+ bot templates (responsive & mobile-friendly) Automatically answer customer questions & create a knowledge base Built-in email marketing & automation features Use webhooks to send collected data to any tool you use Poll functionality for polling your visitors 0-10 Surveys for gauging level of satisfaction with your site Form functionality with CSV output to spreadsheets Calendar functionality for scheduling calls and meetings Social buttons for promoting shares/likes/follows Powerful page level targeting to build a hyper-segmented email list Custom analytics to tell you which bots are converting the best Exit sensitive triggered bots for converting abandoning website visitors into subscribers and customers Scroll-triggered & geographic location-specific bots for enhanced conversion rates Timed bots – display opt-ins after a certain time or on second pageview Automatically tag particular visitors for follow-up Easy integration with popular email marketing service providers Color & style match your brand Join 10,000+ other companies and add Gobot to your store today. Start automatically answering customer questions, generating qualified leads, helping shoppers find the perfect product, collecting customer feedback, sending personalized emails, scheduling appointments, and much more – no programming skills needed. Gobot is a trademark of Gobot LLC.

LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS/Text, Facebook, Twitter or Email. With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality. Get started Benefits for merchants Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time. Benefits for customers Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform Product features Here are just some of the features that differentiate LiveHelpNow from other help desk platforms: Accept chat over SMS (customers can text for support!) Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email! Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management (provide customers with all channels of support from one system)! Dedicated US-based 24/7 support Real-time agent monitoring Financial grade security Instant language translation Social media integration Support unlimited brands Integrated customer surveys Integrates with any CRM Targeted customer engagement Customer satisfaction scorecard Exportable dynamic enterprise level reports Skill based routing and queuing Agent permissions and restrictions Whisper technology File transfer Automated tagging Chat sentiment analysis Please attend live demo of LiveHelpNow to learn more. Pricing and plans Please visit pricing page and start 30 day free trial here