GhostChat – Live Chat, AI Chatbot & Customer Support vs WP DSGVO Tools (GDPR)

GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them. Why GhostChat? Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn. No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements AI chatbot (Claude) — included in every plan, even Free – Answers visitor questions 24/7 from a knowledge base it can draft by reading your site, then hands off to you when it cannot Will not slow your site down – The widget is ~15KB — up to 58x smaller than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores Real-time messaging – 15-30ms edge-powered delivery worldwide Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp. WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up) Team inbox – Invite teammates to a shared inbox (2 seats on Pro, up to 10 on Team) CRM Lite – Built-in contacts, conversation history, and notes Auto-translate – 133+ languages, real-time visitor message translation (Pro and up) Canned responses – Save time with pre-written replies Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans) How it works: Sign up free at GhostChat Create a site and get your Site ID Enter your Site ID in the plugin settings The chat widget appears on your site automatically Pricing: The AI assistant is included in every plan — there is no AI add-on to buy. Flat monthly prices, no per-seat fees; current pricing is always at ghostchat.dev/pricing. Free (forever): 1 site, 1 seat, 30-day history, AI assistant included (25 AI replies/mo, 10-entry knowledge base), no credit card required Pro: 2 seats, 3 sites, 1-year history, bigger AI allowance (200 replies/mo, 25-entry knowledge base), business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM) Team: Everything in Pro plus up to 10 team members, unlimited sites, unlimited history, biggest AI allowance (600 replies/mo, 50-entry knowledge base), remove GhostChat branding, custom visitor context, identity verification, and priority support Perfect for: Small businesses Freelancers E-commerce stores Support teams Anyone who values privacy and performance WooCommerce Integration: Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see: Page type, product name, cart items, total, and item count — Pro and up Custom data via GhostChat.setContext() — Team Updates in real-time on AJAX cart changes Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only: Stores your Site ID in your WordPress database (wp_options table) Loads the chat widget script from api.ghostchat.dev When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the Team plan Does not set any cookies Does not track visitors Does not send any data to third parties besides the GhostChat service Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled. Support Need help? We’re here for you: Email: [email protected] WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress Dashboard: https://app.ghostchat.dev Website: https://ghostchat.dev About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy. Learn more at ghostchat.dev

We recommend that all of our users and customers of the premium version switch to legal web cloud, as we are no longer adding any new features and functions to WP GDPR tools. ALL-IN-ONE SOLUTION As a user of WP GDPR you have two simple tasks: Selection of the services used Filling of a few input fields WP GDPR does everything else: Creation of the cookie popup Creation of the cookie notice Control of services Control of embeddings Generation of the data protection information Creation of the imprint TOP PRIORITY Our top priority is compliance with the laws and the regulations of courts and of data protection authorities. We do not offer options that are not legally or legally highly controversial. Why so strict? Because our users have neither the desire nor the budget to lead complex procedures through all appeals, just to find out whether any cool feature is legally permissible or not. LAWYER CREATED All legal texts were created by the law firm Marketingrecht.eu, which specializes in IT, internet and data protection law. TRANSLATED BY COURT INTERPRETERS We do not use community translations. All translations have been translated by sworn and certified interpreters. Official certified by WPML. Works also with Polylang and WPGlobus. BASIC FEATURES Free & Premium optimized for Germany & Austria can also be used in other EU countries and third countries Tag Manager compatible IMPRINT Automatic creation Integration via page selection or shortcode (from cloud version: significantly expanded imprint generator) COOKIE POPUP / COOKIE NOTICE / PRIVACY INFO Our feature list gets longer and longer every month. Opt-in / consent management Opt-out / cancellation management definable validity of consent definable waiting time until the new request for consent correct grouping of services Display of all mandatory information No illegal nudging (obtaining consent through psychotricks) Style configurator Responsible & data protection officer Responsible Data protection officer Data protection officer Tag manager Google Tag Manager Matomo Tag Manager FREE VERSION The free version includes all the services that are important for private websites: Cookie popup Cookie notice Data protection info Google Analytics Matomo WP Statistics Right to be forgotten (with time management) Automated directory query (as PDF and JSON) and deletion Translatable, multilingual support – officially WPML certified PREMIUM VERSION Licenses for the premium version won’t be continued. Legal web cloud is our new premium plugin. We recommend that all of our users and customers of the premium version switch to legal web cloud, as we are no longer adding any new features and functions to WP DSGVO Tools. ** LegalWeb Cloud ** The new version. Our advanced GDPR/DSGVO plugin, LegalWeb Cloud also makes our services accessible via API and for other CMS and brings new features. CMS independent Data acquisition via REST API or manual implementation Plugins for WordPress and Drupal, Typo3. Development: Contao, Redaxo, Joomla, NEOS, Shopware, Magento Useable also via CDN, no plugin needed more languages for legal texts (DE, EN, IT, ES, FR, HU, SE,) extended imprint generator further services for the data protection generator Terms and conditions generator seal of approval live chat, chat bots integrations custom integrations barrier-free according to WCAG 2.1 AA different designs: As a popup, as a sidebar, as a bar at the bottom of the page, … visit https://legalweb.io/privacy-cloud/ for more information SUPPORT & FAQ We are here for you! Free webinars! check our schedule on legalweb.io or in your WordPress plugins for all users: wordpress.org for premium & cloud users: legalweb.io/support/ Important note: This plugin only supports you in fulfilling the guidelines for compliance with the GDPR. Installation is not enough – correct configuration of this plugin by a website administrator is required to achieve conformity. A 100% conformity only through the plugin cannot be guaranteed, as this depends on several other aspects. If you use our plugin and enable integrations with your custom snippets (Google Analytics, FB Pixel, Criteo,…), 3rd party scripts get loaded or remote ressources get called if/after your visitors opt-in for them. An valid statement in the privacy policy (to fulfill GDPR requirements) gets added automatically by this plugin. In some features automatically generated emails get sent to you or your customers. In these emails Google Fonts are used.