GhostChat – Live Chat, AI Chatbot & Customer Support
GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them. Why GhostChat? Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn. Zero cookies, zero tracking – The widget sets no cookies and does not track your visitors AI chatbot (Claude) – Answers visitor questions 24/7 from a knowledge base you control, or have it draft one from your site, then hands off to you when it cannot. Available on the paid plans. Will not slow your site down – The widget is 18.9KB — up to 58x lighter than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores Real-time messaging – Messages arrive instantly, delivered from the edge Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp. WooCommerce auto-integration – Real-time cart & page context, zero configuration Team inbox – Invite teammates to a shared inbox CRM Lite – Built-in contacts, conversation history, and notes Auto-translate – 133+ languages, real-time visitor message translation Canned responses – Save time with pre-written replies Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM How it works: Sign up at GhostChat Create a site and get your Site ID Enter your Site ID in the plugin settings The chat widget appears on your site automatically Pricing: Never priced per seat. What each plan includes is always at ghostchat.dev/pricing. Perfect for: Small businesses Freelancers E-commerce stores Support teams Anyone who values privacy and performance WooCommerce Integration: Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see: Page type, product name, cart items, total, and item count — on paid plans Custom data via GhostChat.setContext() — on the higher plans (see pricing) Updates in real-time on AJAX cart changes Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only: Stores your Site ID in your WordPress database (wp_options table) Loads the chat widget script from api.ghostchat.dev When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the plans that include it Does not set any cookies Does not track visitors Does not send any data to third parties besides the GhostChat service Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled. Support Need help? We’re here for you: Support forum: https://wordpress.org/support/plugin/ghostchat/ Email: jacob@ghostchat.dev WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress Dashboard: https://app.ghostchat.dev Website: https://ghostchat.dev About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy. Learn more at ghostchat.dev
AI Chatbot for WooCommerce & Live Chat – onWebChat
An AI chatbot that knows your products, shows them with photos and answers “where is my order?” 24/7 onWebChat adds an AI chatbot to your WordPress site that sells and supports while you sleep. Connect WooCommerce and the chatbot learns your whole catalog on its own. When a shopper asks “do you have wireless headphones under 150?”, it answers with the right products, their prices and stock, and shows them as product cards with photos right in the chat, each one a click away from the product page. Ask about an order and it replies with the live status and tracking notes from WooCommerce. No store? The same chatbot learns from your website pages, files and your own questions and answers, so agencies, service businesses, hotels and SaaS sites get instant answers too. And when a visitor wants a person, a human live chat with mobile apps is one click away. 🎁 Start free: every new account gets a 14-day free trial of the AI agent with 50 AI credits, no credit card required. The live chat stays free forever. See plans → 🖼️ Product Cards with Photos in the Chat (New) Recommendations that look like a shop, not a wall of text. When the AI chatbot suggests products from your catalog, the chat shows them as a strip of cards with the product photo, name, short description and price. Shoppers tap a card and land on the product page. Out of stock items are shown greyed out, so nobody is sent to a product they cannot buy. Photos come from your WooCommerce product images, no extra upload Cards update on their own when you change a photo, a price or the stock Works on desktop and mobile, in the same chat widget 🛒 Your WooCommerce Catalog, Learned Automatically Press Sync once and the AI chatbot learns every product: names, descriptions, prices, sale prices, stock, brands, categories, tags and attributes such as size or color. Zero maintenance: every product you add, edit or delete syncs on its own Real-time stock and prices: the chatbot never recommends what is sold out, and quotes the price the shopper sees, tax included Built for big stores: pick which categories to sync, up to 15,000 products Real answers with real links: “Do you have this in blue?” gets the matching products and their links, not a generic reply Browse the whole catalog: the chatbot can list products by category, price range and availability, with a “see all matching products” link to your shop No manual training. No copy-paste. No CSV uploads. 📦 “Where Is My Order?” Answered Instantly The question that fills every support inbox, answered in seconds. When a shopper asks about their order, the AI chatbot replies with live WooCommerce data: current status, shipping method and the order notes with tracking updates. Signed-in customers do not even type an order number. The plugin confirms who they are and the chatbot lists their recent orders. Guests give the order number and the email of the order, nothing else. Fewer repetitive “where is my package?” tickets Correct answers at 3 PM or 3 AM, in the shopper’s language Identity or order ownership is verified before any order detail is shown 🤖 An AI Chatbot That Sets Itself Up Give it your website address and the chatbot reads your pages and prepares its own training data in about two minutes. Add files, product feeds or your own questions and answers whenever you like. Any language, typos included: answers in the visitor’s language whatever language your content is in Answers only from your data: no made-up prices, policies or promises Lead capture: asks for the visitor’s name and email when it makes sense and saves the lead Handover to a human: when the chatbot is unsure, it offers a live agent and alerts you AI Analytics: a weekly report of what visitors asked, what the chatbot could not answer, and what to fix 💬 Live Chat for the Moments That Need a Person The chatbot handles the routine questions. You close the sales. Real-time visitor monitoring: see who is on your site, which page they read and where they are from Chat triggers: invite hesitating visitors to chat at the right moment, including when they are about to leave Typing preview: see what visitors type before they hit send Chat translation: talk to visitors in any language, messages are translated both ways Mobile apps: answer from anywhere with the iOS and Android apps Key Features AI Chatbot 24/7: instant answers from your website, files and product catalog, in any language Product Cards with Photos: recommended products shown as cards with image, name and price, linked to your shop Automatic WooCommerce Product Sync: names, descriptions, prices, stock, brands, categories and attributes, kept current on every change Category Sync for Large Catalogs: choose which categories to sync, up to 15,000 products Real-Time Stock and Price Sync: sale prices and stock changes reach the chatbot at once AI Order Status Lookup: live order status, shipping method and tracking notes in the chat; signed-in shoppers need no order number Two-Minute Setup: the chatbot trains itself from your website AI Lead Capture: collects name and email in the conversation Handover to Agents: the chatbot passes the chat to a person when needed AI Analytics: weekly report on questions, gaps and fixes Live Chat with Visitor Monitoring: real-time activity with geolocation Chat Triggers: timed, page-based and exit-intent invitations Chat Translation: both directions, in real time AI Assist for Agents: fix grammar, refine a reply or draft one from the chatbot’s knowledge Customizable Chat Widget: your colors, texts, avatar and position; show it on selected pages or to signed-in users only Department Routing and Agent Transfers Offline Email Form for when nobody is online File Sharing, Chat Ratings, Typing Preview Mobile Apps: iOS and Android Webhooks and JavaScript API for your own integrations GDPR Compliant: SSL-secured, EU AI Act transparency badge on the widget What Your Shoppers Get Product suggestions with photos and prices, ready to click Live order tracking inside the chat, day or night Answers in their own language, typos and all A human agent one click away when they want one Live in Under 60 Seconds Install the onWebChat plugin Create your free account Connect your account in the plugin settings Your chat widget is live, no coding required Run WooCommerce? Open the “Products & Orders” tab, press Sync, and your AI chatbot knows your store within minutes, product photos included. Note: If you have trouble connecting via email/password (e.g. due to a firewall), you can use your Chat ID from the onWebChat Dashboard instead. Questions? Chat with our AI or our team on onwebchat.com, we use onWebChat ourselves, of course.
