Geeky Bot – AI Sales Assistant for WooCommerce vs Ochatbot – AI Chatbot for eCommerce & Support

Geeky Bot turns a WooCommerce store into a guided shopping experience. A shopper can ask “Show me wireless headphones under $100 that are in stock,” follow with “Which would you recommend for daily commuting?” and then ask “Does the recommended pair support noise cancellation?” Geeky Bot searches visible products, remembers context, explains suitable matches, and answers from WooCommerce data and approved policy pages. It is built as a focused sales assistant—not a generic website chatbot. See Geeky Bot in action See how Geeky Bot helps WooCommerce shoppers find and understand products through natural conversation using real store data. Natural WooCommerce product discovery Help shoppers discover products by: Product name, family, category, price, color, size, stock, and sale status. Use case, shopper preference, and natural long-form requests. Follow-up refinements, synonyms, spelling mistakes, and close matches. Search results remain grounded in products that are visible in the WooCommerce catalog. Product answers shoppers can trust Geeky Bot answers from available WooCommerce descriptions, attributes, variations, prices, and stock. When information is missing, the assistant says so instead of inventing details. Helpful recommendations Geeky Bot can recommend suitable products and explain why they match the shopper’s request. If no exact result exists, it can present clearly labeled close matches or suggest a sensible constraint to remove. Store policy answers Choose which published pages Geeky Bot may use for shipping, refunds, returns, exchanges, warranty, payment, privacy, and other store-policy questions. Policy answers stay isolated to approved sources. Geeky Bot does not crawl arbitrary pages. Storefront shopping assistant The responsive floating widget provides product cards, suggested questions, a configurable timed shopper invitation, clear shopper and assistant message identity, persistent browser-side history, clear-chat control, accessible focus states, reduced-motion support, and scoped styling designed to avoid theme conflicts. A practical setup experience The guided setup checks WooCommerce, builds the product index, selects policy pages, configures the widget, and verifies readiness. Guided Demo creates realistic test questions from the store’s own products. Conversations, insights, and privacy Store owners can review conversations, group unanswered questions, see products opened from chat, export data to CSV, delete stored conversations, configure guest storage and retention, and use WordPress personal-data export and erasure tools. Local mode and optional AI services Core discovery and grounded routing can run locally. Zywrap and OpenAI are optional. API keys are not exposed to storefront JavaScript or displayed again after saving. Geeky Bot Commerce Pro The free plugin helps shoppers find and understand products. Geeky Bot Commerce Pro is a separate paid add-on for buying actions and advanced sales assistance, including variation selection, add to cart, cart management, checkout handoff, order help, product comparison, advanced recommendations, and sales-intent analytics. Screenshots that include Commerce Pro functionality are identified clearly in their captions. Learn more at geekybot.com. Privacy Depending on the settings chosen by the store owner, Geeky Bot may store conversation messages, session identifiers, response intent, product references, policy references, and product-click events in the WordPress database. The plugin provides retention settings, conversation deletion tools, and integration with the WordPress personal-data export and erasure system. Store owners are responsible for describing their configuration and data practices in their own privacy policy. Shopper questions are sent to an external AI provider only when the administrator has selected and configured that provider. External services Geeky Bot can operate in local grounded mode without sending shopper questions to an external AI provider. External requests occur only for optional services selected or used by an administrator. OpenAI When OpenAI mode is selected and an API key is saved, Geeky Bot sends the shopper’s question, a grounding instruction, relevant visible-product summaries, and relevant excerpts from approved policy pages to the OpenAI API to generate the requested answer. Service: https://api.openai.com/ Terms: https://openai.com/policies/terms-of-use/ Privacy: https://openai.com/policies/privacy-policy/ Zywrap When Zywrap mode is selected, Geeky Bot sends the shopper’s question, a grounding instruction, relevant visible-product context, and relevant approved policy-page context to the configured Zywrap HTTPS endpoint to generate the requested answer. No shopper question is sent to Zywrap when local mode is selected. Service: https://www.zywrap.com/ Terms: https://www.zywrap.com/terms Privacy: https://www.zywrap.com/privacy Geeky Bot website When an administrator chooses to view information about Commerce Pro or follow support, documentation, purchase, account, or upgrade links, the browser connects to geekybot.com. Service: https://geekybot.com/ Terms: https://geekybot.com/terms-conditions/ Privacy: https://geekybot.com/privacy-policy/

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.