BuddyPilot Withdrawal – Easy Returns for WooCommerce vs Ninja Forms

BuddyPilot Withdrawal – Easy Returns for WooCommerce adds a complete returns and withdrawal workflow to your store: the mandatory EU withdrawal button required by Article 11a of EU Directive 2023/2673, an online return form for customers, and a declarations dashboard for the operator. From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements. The plugin works alongside your return policy: the customer withdraws from the contract online during the cooling-off period (14 days by default, configurable), and you process the WooCommerce return and refund with native tools. What the plugin does Customer-facing Article 11a compliant “Withdraw from contract here” button on the My Account order detail page Two-step withdrawal form: item selection, declaration preview, one-click confirm Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form Guest checkout support via direct verification flow (email + order number, no login required) My Account withdrawal history list and declaration detail page Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden) Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3) Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support Operator-facing Order edit metabox for registering declarations received via phone, mail or in person Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list Declarations list with search, filtering and sorting in WooCommerce admin Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons Admin notification email sent immediately when a customer submits a withdrawal Legal and compliance Custom order status wc-withdrawal (optional, plugin-registered) with a full change history logged as WooCommerce order notes Annex I(A) withdrawal information page available to generate with one click from Settings Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account Configurable refund period (default 14 days, matches your contract terms) Configurable “delivered” statuses that start the withdrawal clock Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements) GDPR personal data export and anonymisation compatible with WordPress privacy tools HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode WCAG 2.2 AA accessibility compliance on all customer-facing forms Polish and English translations included Pro addon Extended functionality is available via the BuddyPilot Withdrawal Pro addon: Operator-approved automatic refund built from declared items (one click from the declaration screen) Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii) WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount PDF export of the legal withdrawal declaration Country-specific Annex I(B) form generation

This plugin is a service of Data443. Data443 is a Data Security and Compliance company traded on the OTCMarkets as ATDS. We have been providing leading GDPR compliance products such as Global Privacy Manager (Data443™ Global Privacy Manager), Blockchain privacy, and enterprise cloud eDiscovery tools. This plugin adds new privacy features to Ninja Forms. Your visitors can download or delete their form submissions automatically or submit a request for the site admin to do so. Until WordPress releases their own GDPR compliance update, this plugin requires The GDPR Framework to function (it’s free!) Make sure to also read the guide! You don’t need to drown your customers in pointless acceptance checkboxes if you know what you’re doing! Disclaimer Using Ninja Forms: GDPR Add-On does NOT guarantee compliance to GDPR. This plugin gives you general information and tools, but is NOT meant to serve as complete compliance package. Compliance to GDPR is risk-based ongoing process that involves your whole business. Data443 is not eligible for any claim or action based on any information or functionality provided by this plugin. Documentation How to use this plugin (the legal stuff explained): Legal grounds for processing data Full documentation: The WordPress Site Owner’s Guide to GDPR For developers: Developer Docs Knowledge Base: Knowledge Base Features ☑ Allow both users and visitors without an account to view, export and delete their form submissions or request the site admin to do so; ☑ Configure forms to be excluded from viewing, exporting or deleting. ☑ Support for anonymization: allow admin to select which fields must be anonymized; ☑ Track, manage and withdraw consent.