Side-by-side comparison · 24 data points
| Contact Form 7 – InfusionSoft Add-on | Freshdesk (official) | |
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| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
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| Metric | Contact Form 7 – InfusionSoft Add-on | Freshdesk (official) |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.5 ★ |
| Total reviews | ★ 11 | 8 |
| Active installs | 200+ | 800+ |
| Free plan | — | — |
Based on the data on this page, Contact Form 7 – InfusionSoft Add-on is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Freshdesk (official)'s 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Contact Form 7 – InfusionSoft Add-on; mid-market and enterprise site owners with specific feature requirements should evaluate both — Freshdesk (official)'s 8-review base may include the workflow context that matches your specific use case better than Contact Form 7 – InfusionSoft Add-on's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Contact Form 7 – InfusionSoft Add-on audit • Freshdesk (official) audit
| Keyword | Contact Form 7 – InfusionSoft Add-on | Freshdesk (official) |
|---|---|---|
| helpdesk | Not ranked | #160 |
| customer support | Not ranked | #755 |
Contact Form 7 – InfusionSoft Add-on has the higher average rating (5.0★ from 11 reviews) compared to Freshdesk (official) (2.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Contact Form 7 – InfusionSoft Add-on holds the higher average rating (5.0★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Contact Form 7 – InfusionSoft Add-on has the deeper published review base (11 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Contact Form 7 – InfusionSoft Add-on typically suits early-stage and growth-mode teams based on its published review base (11 reviews). Freshdesk (official) typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Contact Form 7 – InfusionSoft Add-on and Freshdesk (official) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Freshdesk (official)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
