Boei – AI Chatbot, Live Chat & 50+ Channels vs Freshdesk (official)

Website | Showcase | Docs | Support The AI receptionist for your WordPress site. Boei replies to visitor questions in 95+ languages, captures leads while you sleep, and hands the conversation to your team only when it matters. One plugin, one shared inbox. ⭐ 4.9 stars from 159+ verified reviews. Trusted by 17,000+ businesses across 60+ countries. 7-day free trial, no credit card required. The WordPress chatbot built for small business Boei is a WordPress chatbot for small businesses and agencies. It answers customer questions on your site, asks the right follow-up questions to qualify leads, books meetings, and steps aside the moment a real person is needed. Set up in 5 minutes, no prompt engineering, no API keys. Pair it with a shared inbox, email, SMS, and 50+ other contact channels, plus a built-in CRM, so every conversation lives in one place. EU-hosted, GDPR-compliant, no cookies, no visitor tracking. Boei is the WordPress chatbot that reduces support tickets and qualifies leads on autopilot. What’s Inside 🤖 AI Chatbot that trains on your WordPress content automatically. Captures leads, books appointments, answers FAQs, qualifies prospects 24/7 ⚡ AI Actions that update your CRM, send emails, trigger webhooks, and complete tasks mid-conversation 💬 Live Chat so a human can step in with full conversation context whenever needed 📱 50+ Contact Channels including Signal, Telegram, SMS, email, phone, contact forms, callback requests, and many more 📥 Shared Inbox with every conversation, every channel, in one dashboard 📊 CRM with Deal Pipeline to convert chats into trackable leads with drag-and-drop tracking ❓ FAQ Widget so visitors find answers before they ask ⚡ Lightweight Script (300x smaller than typical chat widgets) with no impact on Core Web Vitals 🇪🇺 GDPR chatbot, European-built with no cookies and no visitor tracking. A privacy-first European chatbot for EU teams How the AI Chatbot Works 1. Trains automatically on your WordPress site Point Boei at your site and the AI agent crawls your pages, blog posts, and product catalog (WooCommerce supported). It is ready to answer visitor questions in minutes. No prompt engineering, no manual setup. Add PDFs, FAQs, or custom documents for deeper knowledge. 2. Captures leads while you sleep The AI does not just answer, it asks. It collects names, emails, and phone numbers, qualifies prospects with custom questions, books meetings on your calendar, and routes hot leads to your sales team with the full conversation transcript attached. 3. Hands off to humans when it matters When the AI is unsure, when a visitor asks for a person, or when a high-value lead arrives, Boei escalates to your live chat team with one click. Every channel and every visitor lands in one shared inbox. Learn how to create your first AI chatbot → Features That Drive Sales 🤖 AI Agent: Your 24/7 Salesperson Self-trains on your site: a WordPress chatbot that crawls pages and blog posts, and on stores it doubles as a WooCommerce chatbot trained on your product catalog. No manual setup Lead qualification: collect names, emails, phone numbers, and custom qualifying information Books appointments: integrates with Calendly, Cal.com, Google Calendar, and more No hallucinations: answers only from your content, cites sources, links back to original pages Multilingual: 95+ languages with automatic detection Latest models: choose an OpenAI chatbot, GPT chatbot, Claude chatbot, Gemini chatbot, or Mistral chatbot experience, no API keys required Resolution rates up to 80% when trained on the right content 💬 Live Chat & 50+ Channels Visitors choose how they want to talk. Boei supports: Live chat for real-time human conversations from your shared inbox Secure messaging: Signal, Telegram, encrypted chat options SMS and traditional: direct text messaging, click-to-call Social platforms: TikTok, Line, Viber, Discord Business messaging: WeChat, professional communication tools Forms: contact forms, callback requests, newsletter signup, feedback forms 50+ total channels supported ⚡ AI Actions: Your Chatbot Takes Action, Not Just Answers Most chatbots end the conversation with a button. Boei’s AI actions let the AI complete the task: Send leads to your CRM the moment they’re captured (HubSpot, Pipedrive, Salesforce, custom) Auto-reply on email, WhatsApp, and SMS with the same trained AI Sync product data from Google Sheets, your catalog, or any source Trigger webhooks to fire any custom workflow (Make, Zapier, n8n, native) Book meetings by writing directly to Calendly, Cal.com, or Google Calendar No code required: configure actions visually in the dashboard 📥 Shared Inbox: One Place for Every Conversation Visitors contact you via WhatsApp, chat, forms, or any channel they prefer. Every conversation lands in one unified inbox: Reply to any channel from a single dashboard Full visitor context: page visited, device, location, history AI-generated summaries for long conversations Team collaboration with conversation assignment Desktop and mobile notifications, never miss a lead 📊 CRM with Visual Deal Pipeline Turn conversations into customers with a built-in CRM: One-click conversion: turn any chat into a trackable lead Drag-and-drop stages: New → Contacted → Qualified → Won Smart filtering: filter by channel, page, country, or device Lead scoring: see which leads are most engaged No complexity: built for small teams, not enterprise overhead 📝 Smart Contact Forms Traditional contact forms convert poorly. Boei’s smart forms are different: Contact forms: general inquiries, intelligent field validation Quote request forms: service businesses, custom pricing requests Callback forms: phone-based sales, appointment scheduling Newsletter signup: email marketing integration, list building Feedback forms: customer insights, satisfaction surveys Custom fields: capture exactly the information you need to qualify a lead Why Businesses Pick Boei Over Other Chatbots Lightning-Fast Performance Boei’s script is 300x smaller than typical chat widgets. Zero impact on Core Web Vitals or SEO rankings. No Hallucinations Boei answers only from your content with verification links. No making things up, no embarrassing mistakes. European Chatbot, GDPR by Default Servers in the EU. Boei is a GDPR chatbot aligned with the EU AI Act, the European chatbot of choice for privacy-conscious teams. No cookies, no tracking, EU data residency on higher tiers. Built for SMBs, Priced for SMBs Starts at $19/month with full AI capabilities. No enterprise overhead, no per-seat pricing, no setup fees. White-Label for Agencies Higher tiers remove Boei branding, support custom domains, and let you manage multiple client sites from one dashboard. Trusted by 17,000+ Businesses Worldwide Rated 4.9/5 stars based on 159 verified reviews 17,000+ websites running Boei 118M+ visitors served 4M+ chats started 60+ countries Built for Every Industry Boei adapts to your business model, vocabulary, and customer journey. Dedicated guides for the most common verticals: 🛒 Ecommerce — recover carts, answer product questions, recommend SKUs 🏠 Real Estate — qualify buyers, book viewings, route hot leads 💼 SaaS — convert trials, deflect support, onboard users 🍽️ Restaurants — handle reservations, menu questions, opening hours 🚗 Automotive — book test drives, qualify trade-ins, capture finance leads 💰 Finance — qualify prospects, schedule consultations, route by need 🏨 Hotels — answer booking questions, capture reservations 🎓 Education — guide prospective students, schedule tours, answer admissions 👥 Recruitment — pre-qualify candidates, schedule interviews, route by role 🧘 Wellness & Coaching — book sessions, capture intake, send intro packets 🏢 Agencies — white-label, manage multiple client sites from one dashboard 🚀 Small Business & Startups — affordable plans, no enterprise overhead Case Study: Longevity Medical Institute Gets 150+ Daily Leads with Boei A regenerative medicine clinic with locations in Mexico and Texas replaced 24-hour manual follow-up with Boei’s AI agent. The results in the first three months: 15,815 leads captured (averaging 150-200 per day) 6%+ conversion from leads to booked Zoom consultations (~10 per day) Two-thirds of bookings now come through the AI-driven path Instant responses replaced the previous 24-hour delay 55+ demographic embraced AI with no friction “It’s all upside, Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.” — Dr. Kirk Sanford, CEO & Founder, Longevity Medical Institute Read the full case study → Real Results from Real Customers: “It’s working very well! I started to make sales right after I installed this.” — Ibrahim “Very happy to give 5 Stars for this plugin. Over 70% of my business inquiries are coming from smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social channel with one click…” — Fran Tully “Boei is a must-have for every website. The chat tool is adaptable for most businesses, easy to set up and encourages responses immediately. And with excellent support from Ruben, you can’t go wrong with Boei!” — elgaw “This is the best plugin I came across that helps you add multiple chat platforms via one small helper icon. This helps you connect with your customers on a platform of their choice.” — Bikram Singh “Boei is chatting with customers on steroids. It resolves a huge problem, how to integrate all the channels people use to communicate in one place. Brilliant. The support is great and Ruben (the developer) is listening to his clients. Highly recommend.” — Bobby K See Boei in Action: Experience the difference on our website and customer showcase. Pricing 7-day free trial with all features. No credit card required. Cancel anytime. Starter Plan – $19/month (billed annually) For solo founders and small businesses getting started with an AI chatbot: 1 domain, 1 chatbot 2,000 AI replies per month 1,000 training pages 1 live chat agent 50+ contact channels Lead collectors Growth Plan – $49/month (billed annually) — Most Popular For growing teams that need to scale lead capture: 3 domains, 3 chatbots 7,000 AI replies per month 3,500 training pages 3 live chat agents Deal pipeline API access Business Plan – $129/month (billed annually) For agencies and larger organizations: 10 domains, 10 chatbots 20,000 AI replies per month 10,000 training pages 5 live chat agents White-label, custom domain, branding removed Scale Plan – $229/month (billed annually) For high-volume teams with enterprise requirements: 25,000 AI replies per month 15,000 training pages 99.5% SLA Custom DPA Dedicated onboarding Priority support Add-ons: extra domains ($14/month), extra chatbots ($9/month), extra live agents ($9/month), extra AI credits ($9/month per 1,000). Get Started in Under 5 Minutes Quick Installation via WordPress Install: search for ‘Boei’ in your WordPress admin and click install Activate: enable the plugin with one click Configure: create your account at Boei.help Customize: set up your AI chatbot, training content, and channels Capture leads: start converting visitors immediately Manual Installation Download the plugin from WordPress.org Upload via ‘Plugins > Add New > Upload’ in WordPress dashboard Activate and create your account at Boei.help Configure your AI chatbot and channels Watch conversions increase 🚀 Stop Losing Leads Today Every day you wait is another day of missed opportunities. Join 17,000+ businesses already capturing more leads with Boei. Start Your Free Trial → View Live Demo → Learn How to Create Your First AI Chatbot → Universal Compatibility Any theme, any page builder Boei works with Elementor, Divi, Beaver Builder, Bricks, Gutenberg, and any other WordPress theme. No conflicts, no extra configuration. Caching plugins supported Works out of the box with WP Rocket, W3 Total Cache, LiteSpeed Cache, WP Super Cache, and others. Multisite ready Install network-wide or per site. Each site can run its own widget configuration. WooCommerce chatbot Boei runs as a WooCommerce chatbot for any store. Train the AI on your WooCommerce product catalog to answer product questions, reduce cart abandonment, and provide order context. WPML and Polylang compatible Full multilingual chatbot support with automatic translation in 95+ languages. External Services This plugin connects to Boei’s external services to provide the core functionality. The plugin loads external scripts from Boei’s servers when pages are displayed to site visitors. When configured with a widget key, visitor interactions with the widget (messages, contact attempts, page visits) are sent to Boei’s servers. During plugin setup, the WordPress admin’s email address and domain name are sent to facilitate account registration. No personal data is transmitted without user interaction with the widget. Boei does not track customers and does not use cookies for tracking purposes. The plugin uses external services to ensure users always have access to the latest features and improvements without requiring plugin updates. This approach allows for continuous service enhancements, immediate bug fixes, real-time security updates, and seamless integration with third-party messaging platforms that require server-side processing and API management. External domains used: – cdn.boei.help – Serves the main widget JavaScript file – app.boei.help – Serves personalized widget scripts and handles widget management – feedback.boei.help – Boei’s public roadmap and feedback platform Service links: – Service website: https://www.boei.help – Terms of Service: https://www.boei.help/terms/ – Privacy Policy: https://www.boei.help/privacy/ This integration is essential for the plugin’s core functionality. The external service processes visitor interactions to provide real-time customer support and lead generation capabilities.

With the Freshdesk (official) plugin, you can now: quickly integrate the help widget into your WordPress site or blog convert comments on your WordPress site into Freshdesk tickets allow users on WordPress to seamlessly login to your support portal via SSO Manual Installation Download the latest version of the ‘Freshdesk (official)’ plugin from the WordPress plugin directory. Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory. Go to the ‘Plugins’ page in your admin section and activate the plugin. You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings. In case of NGNIX Server Follow the below steps: Case #1 – If your domain is like example.com, add the below line in your nginx.conf (located at /etc/nginx/sites-available/) location / { try_files $uri $uri/ /index.php?q=uri&args; } Case #2 – If your domain is like example.com/freshdesk, add the below line in your nginx.conf (located at /etc/nginx/sites-available/) location /freshdesk { try_files $uri $uri/ /freshdesksso/index.php?q=$uri&$args; } In case of Apache Server Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”