| Freshchat | WP Click to Chat – | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
| Listed | — | — |
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| Metric | Freshchat | WP Click to Chat – Email, Live Chat, Call & Book Now Buttons |
|---|---|---|
| Rating | 2.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 9 | 7 |
| Active installs | 1,000+ | 1,000+ |
| Free plan | — | — |
Based on the data on this page, WP Click to Chat – Email, Live Chat, Call & Book Now Buttons is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Freshchat's 2.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to WP Click to Chat – Email, Live Chat, Call & Book Now Buttons; mid-market and enterprise site owners with specific feature requirements should evaluate both — Freshchat's 9-review base may include the workflow context that matches your specific use case better than WP Click to Chat – Email, Live Chat, Call & Book Now Buttons's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Freshchat audit • WP Click to Chat – Email, Live Chat, Call & Book Now Buttons audit
| Keyword | Freshchat | WP Click to Chat – |
|---|---|---|
| live chat | Not ranked | #22 |
| live support | Not ranked | #33 |
| customer support | Not ranked | #48 |
| chat bot | #557 | Not ranked |
WP Click to Chat – Email, Live Chat, Call & Book Now Buttons has the higher average rating (5.0★ from 7 reviews) compared to Freshchat (2.9★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
WP Click to Chat – Email, Live Chat, Call & Book Now Buttons holds the higher average rating (5.0★ vs 2.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Freshchat has the deeper published review base (9 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Freshchat typically suits early-stage and growth-mode teams based on its published review base (9 reviews). WP Click to Chat – Email, Live Chat, Call & Book Now Buttons typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Freshchat and WP Click to Chat – Email, Live Chat, Call & Book Now Buttons both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WP Click to Chat – Email, Live Chat, Call & Book Now Buttons" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
