EngageDock AI – Smart Support Assistant vs WS Form LITE – Drag & Drop Contact Form Builder

EngageDock AI is a customizable floating contact widget for WordPress websites that want more leads and faster visitor communication. It helps small businesses turn website traffic into calls, texts, emails, and callback requests from one clean contact panel. Key Features: Click-to-Call – One tap calling on mobile devices Click-to-Text – Direct SMS messaging Email – Quick email link WhatsApp – Direct WhatsApp contact action WhatsApp Pre-filled Message – Start conversations with a helpful default message WooCommerce Product Messages – Include product title, price, and URL in WhatsApp messages Product Inquiry Presets – Use ready-made WooCommerce WhatsApp messages for availability, shipping, pricing, and product choice questions Book Now – Link visitors to your scheduling or booking page Guided Setup Checklist – See what is complete and what still needs setup after install Quick-Start Templates – Setup presets for local services, clinics, consultants, and booking-focused businesses Smart Visibility Rules – Show the widget sitewide, on selected pages, home page, or WooCommerce product pages Mobile/Desktop Controls – Choose where the widget and footer contact bar appear One-Click Style Presets – Minimal, modern rounded, professional, and high contrast styles Contact Layout Options – Choose grid, compact, or stacked frontend contact buttons Desktop/Mobile Live Preview – Preview common widget layouts from the settings screen Callback Request Form – Built-in form with email notifications Lead Inbox Lite – Review callback, email, appointment, and AI handoff leads in WordPress Conversion Score – Check lead capture readiness across contact channels, mobile visibility, WhatsApp, and CTAs Business Hours Display – Show open/closed status in real-time Social Proof Notifications – “X people contacted us recently” style popups Save Contact (vCard) – Let visitors download your contact info Get Directions – Link to Google Maps Footer Contact Bar Builder – Configure and reorder footer actions Analytics Dashboard – Track widget interactions and engagement Fully Customizable – Colors, position, text, and more Mobile Responsive – Looks great on all devices Multisite Compatible – Perfect for managing multiple sites Why People Install EngageDock AI Launch a professional floating contact widget in minutes. Increase call and callback leads from high-intent visitors. Show real-time open/closed business hours to set clear expectations. Let mobile visitors contact you in one tap. Keep contact actions visible with a bottom contact bar. External Services This plugin can connect to external services in the following cases: QR Code API (api.qrserver.com) – Used to render QR codes for phone, text, and email actions inside the widget. Trigger: only when a visitor opens a contact card that requires a QR code. Data sent: encoded destination data for the QR code (such as a tel:, sms:, or mailto: value). Service URL: https://api.qrserver.com/v1/create-qr-code/ Provider: goQR / Foundata GmbH Terms of service: https://goqr.me/legal/tos-api.html Privacy policy: https://goqr.me/privacy-safety-security/ Google Maps – Used when a visitor clicks a directions or map action that opens Google Maps. Trigger: user click action. Data sent: the destination address text included in the opened Google Maps URL. Service URL: https://www.google.com/maps/ Provider: Google Terms of service: https://maps.google.com/help/terms_maps/ Privacy policy: https://policies.google.com/privacy Apple Maps – Used on supported devices when a visitor clicks a directions action that opens Apple Maps. Trigger: user click action. Data sent: the destination address text included in the opened Apple Maps URL. Service URL: https://maps.apple.com/ Provider: Apple Terms of service: https://www.apple.com/legal/internet-services/maps/terms-en.html Privacy policy: https://www.apple.com/privacy/ WhatsApp – Used when a visitor clicks a WhatsApp action in the widget or footer bar. Trigger: user click action. Data sent: the configured WhatsApp phone number and optional pre-filled message included in the opened WhatsApp deep link. Service URL: https://wa.me/ Provider: WhatsApp LLC Terms of service: https://www.whatsapp.com/legal/terms-of-service Privacy policy: https://www.whatsapp.com/legal/privacy-policy Configured booking link (optional) – Opens the booking service URL selected by the site owner when a visitor clicks the Book Now action. Trigger: user click action. Data sent: this plugin only opens the configured booking URL. Any additional data collection depends on the booking provider selected by the site owner. Service URL: site-owner defined. Provider terms/privacy: depend on the booking service selected by the site owner. Custom outbound webhook (optional Pro feature) – Sends lead data to the webhook endpoint configured by the site owner. Trigger: when a supported lead form submission is sent and the webhook integration is enabled. Data sent: event name, timestamp, site name, site URL, and the submitted lead payload. Service URL: site-owner defined. Provider terms/privacy: depend on the webhook service selected by the site owner. Best Use Cases Local services (plumber, electrician, cleaning, repair) Clinics and healthcare practices Agencies and consultants Hotels and hospitality websites Schools and training centers WooCommerce stores that need product inquiry, WhatsApp chat, and pre-sale support Any business that needs quick website contact options

Create Professional, Mobile-Friendly, Accessible Forms for WordPress – For Free! WS Form LITE is a powerful, feature-rich form builder that lets you create fully styled, responsive, and accessible forms. Unlike other plugins, WS Form LITE includes premium-quality features at no cost, such as unlimited forms, customizable styling, submission exporting, and robust anti-spam protection. Perfect for websites of all sizes, WS Form LITE empowers you to build smarter forms with ease. Choose from single-click templates or build your own form for WordPress using the unique drag and drop form editor. Create Beautiful Forms with Ease WS Form LITE includes an incredibly powerful and intuitive form styler, enabling you to design stunning forms directly within WordPress. Whether you’re matching your site’s branding or building custom layouts from scratch, WS Form’s Styler gives you full control over the appearance of your forms, no coding required. Included Features Unlimited Forms Unlimited Submissions Unlimited Styles Accessibility Friendly CaptchaFox Clean HTML 5 Code Cloudflare Turnstile Captcha Data Sources Drag and Drop Layout Editor Elementor Angie Integration Framework Friendly (Bootstrap, Foundation) GDPR Ready Google reCAPTCHA hCaptcha MCP Server Mobile Friendly Multiple Tab Forms Responsive Forms Section Library Send Unlimited Emails Single Click Templates Styler Translation Variables How to Create a Form in WordPress Go to WS Form > Add New. Choose a template or start from a blank form. Use the drag-and-drop editor to add fields. Click “Publish” and embed the form using your preferred page builder. Page Builders Add forms to your website using your favorite WordPress page builder: Beaver Builder Block Editor (Gutenberg) Breakdance Bricks Classic Editor Divi 4 Divi 5 Elementor Etch Oxygen For other builders simply use the WS Form shortcode! Spam Protection WS Form includes a powerful, multi-layer spam protection system to block unwanted submissions automatically. You get both built-in defenses and integrations with leading anti-spam services. Built-in Defenses Honeypot to silently trap bots WordPress NONCE validation Field validation (client-side and server-side) Duplicate submission detection and blocking IP rate limiting and throttling Keyword, domain, user agent, and IP blocking rules Optional server-side custom validation hooks Anti-Spam Fields and Integrations Akismet spam checking CaptchaFox Clearout disposable email detection Cloudflare Turnstile Google reCAPTCHA v2 and v3 hCaptcha Works alongside third-party services such as CleanTalk and OOPSpam Multilingual Forms and Translation Translate your forms using your favorite multilingual plugin, or create different forms per language: Polylang TranslatePress Weglot WPML Manual translation Upgrade to PRO This plugin is the free LITE edition of WS Form PRO. The PRO edition comes with unrivaled additional features: 65+ Feature Rich Field Types Calculated Fields Cascading Select, Checkbox and Radio Fields Conditional Logic Conversational Forms Data Encryption Debug Console E-Commerce Repeatable Sections Save Progress Signatures Statistics Track Visitors … and more! Upgrade to WS Form PRO. PRO Integrations Airtable Akismet Amazon S3 AutomatorWP ActiveCampaign Authorize.Net Accept AWeber Bento Brevo (Sendinblue) Campaign Monitor Clearout Constant Contact ConvertKit dotdigital Drip Dropbox Fluent CRM Freshdesk GetResponse Google Address Google Drive Google Map Google Sheets Groundhogg HighLevel HubSpot iContact InstaWP Klaviyo Laposta LeadConnector Mailchimp MailerLite MailPoet Mailster Make Modula Mollie Moosend Notion OpenAI PayPal Checkout PDF Pipedrive Post Management Salesforce Slack Stripe Elements Twilio User Management Webex WooCommerce WP Fusion Zapier Zendesk Zoho CRM …. or use the Webhook action to integrate with your own custom APIs or external systems. PRO Custom Field Plugin Compatibility ACF ACPT JetEngine Meta Box Pods Toolset Theme / Framework Support WS Form is compatible with all WordPress themes, and also outputs native HTML for the following front-end frameworks: Bootstrap 5+ Bootstrap 4.1-4.5.x Bootstrap 4.0 Bootstrap 3.x Foundation 6.4+ Foundation 6.0-6.3.1 Foundation 5.x Performance WS Form was built with enterprise level performance in mind. WS Form does not interfere with the loading of other page or post content on your website and isolates submission records to ensure as your website grows your page load speed is not affected. All form code is HTML 5 compliant and if your website theme uses a framework such as Bootstrap or Foundation WS Form automatically outputs code to suit that framework. This means your form loads as fast as possible without any unnecessary overhead typically found in other form plugins for WordPress. Click here to learn more about the WSForm performance features. Extensive Field Types WS Form comes complete with all the field types you need to build a contact form. Upgrade to WS Form PRO to take advantage of all the form field types available, including: Color Picker Date / Time File Upload Google Address Google Map Google Routing hCaptcha HTML Legal Media Capture (Includes QR code reader) Message Previous Tab / Next Tab Price Progress Bar Range Slider Rating reCAPTCHA Save Signature Validation … and more! For Developers WS Form PRO comes with a unique debug console that provides you with rapid, form population capabilities (perfect for form testing!), as well as comprehensive event and error logging. 3rd Party Use WS Form includes the following third party components: Date Format by Jacob Wright – Used for formatting server and post dates on the public JavaScript interface. Intl-Tel-Input – Used for international telephone input IntroJs – Used for the tutorial feature. Select2 – Used for AJAX select dropdowns CanIUse.com – Used for linking to field and field attribute compatibility pages Coloris – Used for the color picker in the styler External Services WS Form uses the following API endpoints to provide services within the plugin: Google reCaptcha https://www.google.com/recaptcha/api/siteverify This endpoint is called when a form is submitted to validate a reCaptcha field. Terms of Use / Privacy Policy hCaptcha https://hcaptcha.com/siteverify This endpoint is called when a form is submitted to validate an hCaptcha field. Terms of Use / Privacy Policy Turnstile https://challenges.cloudflare.com/turnstile/v0/siteverify This endpoint is called when a form is submitted to validate a Turnstile field. Terms of Use / Privacy Policy WS Form – Knowledge base popular articles https://wsform.com/plugin-support/knowledgebase_content.php This endpoint is called when the support sidebar is opened to show popular knowledge base articles. Terms of Use / Privacy Policy WS Form – Knowledge base search https://wsform.com/plugin-support/knowledgebase_search.php This endpoint is called when a knowledge base search is performed in the support sidebar to return knowledge article results. Terms of Use / Privacy Policy WS Form – Support ticket requests https://wsform.com/plugin-support/contact.php This endpoint is called when a support ticket request is submitted in the support sidebar to create the support ticket and return the ticket ID. Terms of Use / Privacy Policy WS Form – Deactivation feedback requests https://wsform.com/plugin-support/deactivate_feedback.php This endpoint is called when deactivation feedback is submitted to provide your feedback to WS Form. Terms of Use / Privacy Policy WS Form – Select, checkbox and radio presets https://cdn.wsform.com/plugin-support/preset.json This endpoint is called when the preset option is selected for a select, checkbox or radio field to return the available presets and preset data (e.g. List of countries). Terms of Use / Privacy Policy Support Need help? Check out our extensive knowledge base. For support, please visit the WS Form LITE support forum.