Configured booking link (optional) – Opens the booking service URL selected by the site owner when a visitor clicks the Book Now action.
Trigger: user click action.
Data sent: this plugin only opens the configured booking URL. Any additional data collection depends on the booking provider selected by the site owner.
Service URL: site-owner defined.
Provider terms/privacy: depend on the booking service selected by the site owner.
Custom outbound webhook (optional Pro feature) – Sends lead data to the webhook endpoint configured by the site owner.
Trigger: when a supported lead form submission is sent and the webhook integration is enabled.
Data sent: event name, timestamp, site name, site URL, and the submitted lead payload.
Service URL: site-owner defined.
Provider terms/privacy: depend on the webhook service selected by the site owner.
EngageDock deactivation feedback service (optional) – Collects feedback only when an authorized administrator selects a reason and clicks “Submit & Deactivate”. Choosing “Skip & Deactivate”, closing the dialog, bulk deactivation, or command-line deactivation sends nothing.
Data sent: selected reason, optional message, EngageDock version, WordPress version, PHP version, locale, and a pseudonymous installation identifier. Email addresses and site URLs are not sent.
Service URL: https://licenses.developerravi.com/wp-json/edai-license/v1/feedback
Provider: FinderPress / Developer Ravi
Purpose: aggregate deactivation reasons so the developer can prioritize fixes and requested features.
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Competitors & alternatives
AppRanks tracks competitor sets per category. For EngageDock AI – Smart Support Assistant, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
EngageDock AI – Smart Support Assistant is a WordPress app by Ravi Khadka. It holds a 5.0-star average from 1 review on WordPress.
About EngageDock AI – Smart Support Assistant on the WordPress Plugin Directory
EngageDock AI – Smart Support Assistant is one of the apps AppRanks tracks on the WordPress Plugin Directory. We refresh public marketplace data — pricing, rating, review count, category position, featured-section memberships — within the per-marketplace freshness targets published on our methodology page, and we publish the snapshot here exactly as it appears on the source marketplace. There is no proprietary score on this page; everything you see is mirrored from the live listing at our last crawl. If you are evaluating EngageDock AI – Smart Support Assistant against alternatives, the independent listing audit scores it against the same rubric we apply to every app on the platform — listing completeness, rating health, review velocity, merchandising, and ranking consistency. The audit also surfaces a prioritized recommendation list, so a developer can see exactly which fixes would move the score most. For market context, browse the full WordPress app index to see how this app's metrics compare against others on the same marketplace.
