Duzz Portal – Stripe Custom Customer Payments vs Tidio – Live Chat & AI Chatbots

Duzz Custom Portal is designed to help small service-based businesses dynamically interact with their customers right from their website. Our Stripe payments integration does what no other plugin can do: make customized payments on a project by project basis. Let your website work for you. Engage in real-time chats, foster stronger customer relationships, and enhance your revenue potential, all in one unified platform. With Duzz Custom Portal, you’re not just waiting around for contact form inquiries – you’re proactively reaching out, and most importantly, offering a payment flexibility that no other plugin currently offers. Distinctively standing apart from other Stripe-integrated platforms, Duzz Custom Portal pioneers a dynamic payment system. Instead of restricting businesses to fixed product prices or generic donation sums, our portal is the first of its kind to empower businesses with per-project invoicing. Tailor your charges, adding line items for every project facet, and presenting your clients with a clear, customized invoice. This powerful, highly customizable plugin comes ready to use out of the box, transforming your website from a static display into a customer outreach and connection tool. Features Stripe payments integration Status Feed for customers to track their project progress like tracking a FedEx Package Progress Bar showing each stage as the project progresses Data connections between Advanced Custom Fields (ACF) and WPForms Tag customers in the feed to send them email updates Invite customers to the project Bot updates when project is updated Auto welcome message for website visitors Security Duzz Custom Portal operates on a zero trust system, so your customers aren’t logging into the WordPress backend, which could be a security vulnerability. Customers don’t create an account or password, a factor that often leads to a 30% loss in sales as customers don’t want to create an account. Instead, they get a unique tracking number and link, just like a FedEx Package. The plugin is designed to allow the addition of a password system if needed in the future. For security purposes, limited data is included on the page your customers view. But it is possible to update the code if you know PHP so that fields and data are viewable by the customer. That’s not currently included in the plugin. Duzz is only as secure as your hosting provider and WordPress security plugins. Avoid storing sensitive customer information. Do not collect social security numbers or other personal ID numbers. Requirements While Duzz Custom Portal works out of the box, for full functionality, we suggest the following: – Advanced Custom Fields (ACF) basic version from WordPress repository – WPForms basic for simple fields for Name and Email – WPForms Plus for fancy fields that allow full Duzz functionality – Hosting provider should allow PHP emails as Duzz does not currently use SMTP. -Hosting provider that allows you to turn off server side caching. WEB HOSTING REQUIREMENTS Because of these extra requirements for Duzz Custom Portal, many hosting providers might not be compatible. Your site will become more dynamic and increase the usage the CPU usage of your site as your site will get more usage with all the customer interactions. The main issue though is that since Duzz Custom Portal makes your site more dynamic and interactive, any hosting provider with heavy server side caching could prevent customer pages from updating. Avoid GoDaddy Managed WordPress as they have the most heavy server side caching. GoDaddy Managed WordPress does not allow you to turn off server side caching. We recommend Siteground as they allow you to turn off server side caching with their SG Optimizer plugin. They also allow for 300 PHP emails per hour. And they are recommended for security purposes. If you plan to use Siteground, support us with our REFERRAL LINK: Click here for our referral External Libraries This plugin utilizes Composer for dependency management, which means an autoloader is in place for handling PHP classes and libraries. If you’re a developer wanting to understand the structure or extend the functionality, be aware of this setup. Composer: – Used For: Dependency management for PHP. – Source: https://getcomposer.org/ – Autoloader Path: duzz-custom-portal/vendor/autoload.php Featherlight: – Used For: Lightweight jQuery lightbox. – Source: https://github.com/noelboss/featherlight – Included Version: duzz-custom-portal/js/featherlight.js Stripe: – Used For: Handling online payments. – Source: https://github.com/stripe/stripe-php – Included Version: duzz-custom-portal/vendor/stripe/stripe-php Select2: – Used For: Making long dropdowns more user-friendly. – Source: https://github.com/select2/select2 – Included Version: duzz-custom-portal/vendor/select2/select2 Feel free to review the original, non-altered source on the provided links. These libraries are included in this plugin in good faith, with the intention of enhancing functionality, and all rights and credits belong to their respective authors. Third-Party Service Integration Stripe Our plugin integrates with Stripe to provide enhanced payment functionalities. This means that some data might be transmitted to Stripe’s servers when using the payment features of our plugin. Service Provider: Stripe Service Link: Stripe Purpose of Integration: Our plugin uses Stripe to handle payments and payment-related functionalities, ensuring secure and efficient transactions for users. Data Shared: The plugin sends payment-related data, such as transaction details and card information, to Stripe. No personal data is stored by our plugin; all sensitive data is handled by Stripe directly. Terms of Use: You can review Stripe’s terms of service here. Privacy Policy: For more details on how Stripe handles your data, please refer to their privacy policy here. We encourage all users to review Stripe’s terms and privacy policy to fully understand how your data is used and protected. By using the payment features of our plugin, you agree to Stripe’s terms of service and privacy policy. Legal & Security Notice Regarding Stripe Integration Integration Permission: Stripe provides a robust API and encourages developers to integrate its services with their applications, plugins, or platforms. Our integration with Stripe in the Duzz Custom Portal plugin is based on the permissions and guidelines provided by Stripe for such integrations. No Direct Association with Stripe: While we have integrated Stripe’s services into our plugin for enhanced payment functionalities, it’s essential to clarify that we have no direct association, partnership, or endorsement from Stripe. Any questions, concerns, or issues related to Stripe’s services should be directed to Stripe’s official support channels. Security Assurance: Stripe is known for its rigorous security standards, and we’re committed to adhering to them. Here’s how we ensure the security of your transactions: Credit Card Information: At no point does our plugin or any component of your WordPress site store credit card details. When a user inputs their credit card information, it’s directly processed by Stripe. This ensures the highest level of security, as all sensitive data is managed directly by Stripe, which employs state-of-the-art security measures. Compliance with Stripe’s Security Guidelines: Our integration with Stripe strictly follows their security guidelines. This means that any updates or security practices recommended by Stripe are implemented in our plugin to ensure consistent security. Data Handling: While our plugin facilitates the payment process, all the crucial transaction data and processing are handled directly by Stripe. This means that we do not have access to sensitive transaction details, adding an additional layer of privacy and security for the end-users. We always encourage users and administrators to keep plugins updated and periodically review and ensure the security of their website.

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling