UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds vs Helpful – Article Feedback Plugin

This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages. Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website. Pro Version The Pro Version of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more. Why should you use a “Was this helpful? Yes/No” survey to improve your content? People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles. How the plugin applies the “Was this helpful?” survey to your WordPress site? The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”, “Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment. Browse the feedback data The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section. Statistics menu The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu. We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio. Feedback menu The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more. Post sidebar section The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles. Features Limit multiple feedback on the same article Prevent multiple form submissions by using cookies or by checking the user IP. Apply “Was this helpful?” only to specific custom post types A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages. Feedback comments Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions: Always After a positive feedback After a negative feedback Never Multiple Rating Buttons Styles Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons. Customizable SVG for the icons We included high-quality icons in SVG format to submit the ratings. Currently, the following SVG icons are available: Happy face Sad face Thumb up Thumb down Note that from the plugin options, you can select your favorite icons and customize the icon’s colors. Content customizations Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like “Do you find this article helpful?”, “Would you recommend it?” Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “We’re sorry to hear that. Please let us know how we can improve.” Typography customization Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form. In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option. Colors Customizations You can customize the color of any displayed form element with dedicated options. Spacing Configure the margin and padding of the form elements with dedicated options. Back-end customizations Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more. Test mode Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live. Configure the feedback comment length Limit the maximum number of characters the users can include in the feedback comment. Enable the form on a per-post basis Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar. Other Plugins from us If you like this plugin, please check out our other projects on our website. Credits This plugin makes use of the following resources: Select2 licensed under the MIT License

Our UserFeedback WordPress plugin helps you increase website engagement, get more traffic, and make more money by collecting user feedback from your website visitors in realtime. Most website analytics tools show you WHAT your users are doing, but now with our UserFeedback plugin, you can finally see WHY they are doing it. Collecting real user feedback allows you to learn what features are missing from your site, find new relevant products for your store, understand how memorable your brand is, create visitor requested content, increase website engagement and much more. The sky’s the limit with what you can ask. Our goal at UserFeedback is to help you grow your business by understanding what your users are really thinking for any type of website, so that you can maximize each visitor’s experience and increase website engagement. Launching a user feedback survey is extremely simple, with no coding needed. Simply install our plugin, select what type of user feedback you want to collect from our easy to use templates, and start collecting feedback! The UserFeedback survey widget will show up on your website automatically, allowing you to gather insights immediately when and where you want insights or user feedback. You can create an unlimited number of UserFeedback surveys, so that you can gather user feedback for specific types of products, certain blog posts, or even target users who have already made a purchase. Want to run an NPS® survey? No problem! With our built in templates and reporting you can launch a survey like this in seconds. Want to run a custom poll from your website visitors? With in-depth analytics reporting, you can easily run any type of survey and collect user feedback. UserFeedback Pro This plugin is the lite version of the UserFeedback plugin that comes with all the features you’ll ever need, including 20+ amazing question templates, unlimited question types, device targeting, page-level targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Pro now. We made it easy to customize surveys by including question different types like ratings, scales, checkboxes, radio buttons, stars, and open feedback to help you measure what matters to your visitors. Want to understand why a user submitted a specific piece of feedback? Our comment boxes feature allows you to follow up on any question and ask why the user rated the way they did. Our instant notifications will alert you know when someone fills out a survey immediately, so that you can respond to any customer or user feedback. We want to help small businesses compete against the big guys. That’s why we don’t limit the amount of feedback you can collect, or put a limit on the number of visits your site receives. UserFeedback Pro This plugin is the lite version of UserFeedback plugin that comes with all the features you’ll ever need including question templates, unlimited questions, device targeting, page targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Now. Full UserFeedback Feature List Easy Setup – Launch a user feedback survey in only a few seconds, with no coding or development needed Powerful Reporting – See feedback and results in realtime, right inside your WordPress Dashboard Unlimited Surveys – Create an unlimited number of user feedback surveys on your website Unlimited Questions – Ask any number of questions inside each survey Heatmaps – Visually see exactly what your users are clicking and focusing with device and UTM filtering Net Promoter Scores ® and Reports – Use our beautiful custom report to see feedback sorted by passives, promoters, and detractors Question types – Use text boxes, radio buttons, checkboxes, star ratings to collect feedback Page Level targeting – Specify surveys to run on your entire site or certain pages like your posts Device targeting – Launch surveys for specific devices like mobile, desktop, or tablet for feedback Conditional Logic – Display surveys automatically to users who have not completed a specific survey Time based Targeting – Run user feedback surveys during certain dates or times or schedule in the future Advanced Targeting – Cookie based survey targeting, URL based, and more options for power users Question Templates – Use our 20+ prebuilt templates to collect feedback instantly for all types of situations and websites Notifications – Send user feedback responses instantly to your team for immediate action or follow up MonsterInsights Integration – Automatically works with Google Analytics and MonsterInsights so you can segment survey takers Branding and Customization – Add your logo and colors to match your website’s branding standards Customized Confirmations – Customize thank you message or redirect users to a specific page page Required Fields and Random Answers – Ensure all of your questions are answered fully Data / Export – Analyze your results offline with our CSV export Geo Restricted Surveys – Easily limit surveys to a specific country to improve relevance Shortcodes – Embed a survey on a page or pop-up to collect in-the-moment feedback AI Summaries – Summarize verbatim feedback with actionable insights with a single click Have an idea for something else? Let us know and we’ll build it! After reading this full feature list, you can probably imagine how powerful our UserFeedback will be for getting new insights to start optimizing your website engagement in no time. Want to unlock all these features? Click here to purchase UserFeedback Now. Note for Beginners Like many WordPress plugins, UserFeedback is only available for self-hosted WordPress sites or paid WordPress.com Pro accounts. This means you will need to switch from WordPress.com to WordPress.org if you want to use this plugin on your WordPress site. Branding Guidelines UserFeedback(tm) is a trademark of MonsterInsights, LLC. When writing about UserFeedback, please make sure to uppercase the first letters of both words. UserFeedback (correct) User Feedback (incorrect) userfeedback (incorrect) userFeedback (incorrect)