Helpful – Article Feedback Plugin vs Survey Maker by AYS

This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages. Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website. Pro Version The Pro Version of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more. Why should you use a “Was this helpful? Yes/No” survey to improve your content? People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles. How the plugin applies the “Was this helpful?” survey to your WordPress site? The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”, “Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment. Browse the feedback data The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section. Statistics menu The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu. We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio. Feedback menu The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more. Post sidebar section The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles. Features Limit multiple feedback on the same article Prevent multiple form submissions by using cookies or by checking the user IP. Apply “Was this helpful?” only to specific custom post types A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages. Feedback comments Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions: Always After a positive feedback After a negative feedback Never Multiple Rating Buttons Styles Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons. Customizable SVG for the icons We included high-quality icons in SVG format to submit the ratings. Currently, the following SVG icons are available: Happy face Sad face Thumb up Thumb down Note that from the plugin options, you can select your favorite icons and customize the icon’s colors. Content customizations Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like “Do you find this article helpful?”, “Would you recommend it?” Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “We’re sorry to hear that. Please let us know how we can improve.” Typography customization Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form. In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option. Colors Customizations You can customize the color of any displayed form element with dedicated options. Spacing Configure the margin and padding of the form elements with dedicated options. Back-end customizations Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more. Test mode Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live. Configure the feedback comment length Limit the maximum number of characters the users can include in the feedback comment. Enable the form on a per-post basis Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar. Other Plugins from us If you like this plugin, please check out our other projects on our website. Credits This plugin makes use of the following resources: Select2 licensed under the MIT License

WordPress Survey plugin Survey Maker by AYS is a WordPress plug-in for creating surveys, questionnaires, and survey forms on your website. The plugin enables you to create your survey through the built-in survey builder with various question types and publishing through a shortcode. It includes features like multi-page forms, conditional logic, survey analytics, and popup surveys, so you can collect feedback, gather insights, and analyze results without external survey tools. Survey Maker Pricing Survey Maker Free Demo Survey Maker Pro Demo Survey Maker Documentation Create a survey in 3 simple steps: Create a survey within minutes with the help of our survey builder. There is no need to know anything about coding; you can simply integrate the survey on your website with just a few clicks. Add questions / sections Customize settings / design Add shortcode to any post or page Survey shortcode [ays_survey id=’your survey id’] Survey Builder Features You can create surveys of any size with unlimited questions, sections, and surveys. This means that you will be able to split your survey into multiple pages by simply dragging and dropping questions to different pages. So you can easily arrange questions and sections without any technical knowledge. You will be able to make the questions required, redirect visitors after form submission, and restrict survey submissions based on IP addresses, user roles, and the number of submissions. Free Features Survey Creation & Design Unlimited Surveys Unlimited Sections Unlimited Questions 14 question types Question Image Responsive design Survey style options (20+) Sections with different count of questions Survey Behavior & Control Randomize questions Randomize answers Result message Redirect after submit Popup Survey Restriction by IP and User id Only for logged in users Responses & Results Individual submission Submissions summary Pro Features Advanced Surveys & Logic All advanced question types (NPS, Matrix, Ranking, Slider, etc.) Logic jump Conditional Results Conditional Mailing URL parameters Calculation Conversational surveys Multilingual Forms Text To Speech ChatGPT Integration Integrations & Automation Email notifications & configuration Mailchimp, Slack, Zapier, Google Sheets, etc. WooCommerce integration Payment integrations (Stripe, PayPal) Analytics, Control & Export Results with charts Export (CSV, PDF, etc.) Submission exports Schedule survey Limit attempts User roles & permissions Password protection User history Didn’t find the feature you’re looking for in the Survey Maker plugin? You’re welcome to suggest a new feature. Survey Demos (Free) Demographic Survey Software Development Request Form Relationship Questionnaire Survey Demos (Pro) Conditional Logic Survey (Skip Logic Form) Survey with Personalized Results Conversational Survey Form (Chat Style Survey) Survey with Multiple Question Types Net Promoter Score(NPS) Survey Simple Contact Form Template Popup Survey Social Media Survey Template (Modern theme) Health Questionnaire (Elegant theme) Demographic Survey (Business theme) Password-Protected Form Design & Customization There are more than 30 options for customizing the look of your survey to fit the theme of your website. The plugin has a number of built-in templates, and you have options to modify the colors, fonts, buttons, and other layout choices to ensure that the survey fits in with your website theme. You can also control how questions and answers are displayed, which helps improve readability and makes the survey easier to complete. 20+ TYPES OF SURVEY QUESTIONS The Survey Maker offers the most famous question types for creating successful questionnaires: Radio Checkbox Dropdown Paragraph Short Text Number Yes or No Date (Pro) Time (Pro) Date and Time (Pro) Star Rating (Pro) Ranking (Pro) Linear Scale (Pro) Matrix Scale (Pro) Matrix Scale Checkbox (Pro) Slider (Pro) File Upload (Pro) Star List (Pro) Slider List (Pro) Hidden (Pro) HTML (Pro) Phone (Pro) Net Promoter Score (Pro) Name field Email field and many more are coming! Survey with different question types – Demo Survey Results & Analytics You can view all survey submissions directly from your WordPress dashboard. The survey plugin gives you survey results along with their stats and charts so that you don’t have to analyze the surveys by looking at each and every response. All data is stored in one place (in your database). The Pro version of the WordPress Survey plugin allows exporting of results so that you can utilize the data outside your website as well. Conditional Logic (Pro) You can have your surveys become much more flexible when using the features of Logic Jump and Conditional Results. Logic Jump allows you to dictate the following question based on the respondents’ answers; this way, you can avoid unnecessary questions from popping up in your survey. Conditional Results enable you to specify different results pages, email recipients, and redirects based on AND/OR conditions, giving you the ability to customize the results for each respondent. The plugin also includes a Calculation feature, which allows you to create formulas based on user answers and display calculated results such as scores or estimated values. Examples: Price / quote calculator Score-based surveys Result calculation forms Simple cost estimation Service pricing survey PRO | DEMO | DOCUMENTATION Popup Survey You can display your survey as a popup survey to increase visibility and collect more responses. The popup can be triggered on page load, on click, or on exit intent, determining when the user will get to see the popup. You will have the ability to show the popup only once upon its response, as well as go for full-screen mode. Anonymous Survey Create an anonymous survey and allow users to submit responses without sharing personal information. This ensures that more accurate feedback especially for customer feedback, employee feedback, and internal surveys. NPS Surveys (Pro) Use Net Promoter Score (NPS) surveys for evaluating customer satisfaction and loyalty. These kinds of surveys are used to see how likely your product or service will be recommended by your clients. Based on the responses, users are grouped into promoters, passives, and detractors, giving you a clear overview of your customer satisfaction. Email Notifications & Integrations (Pro) Set up email notifications to send survey responses to both the user and the admin. The email content can be customized, and you can include response data in a table format. Also, the administrator can create email summaries with results of surveys sent after predefined time intervals. In addition, Survey Maker integrates with popular tools such as Mailchimp, Zapier, Google Sheets, Stripe, and PayPal, making it easier to manage data and connect your survey with other services. Easy-To-Use | User-Friendly | Not a tech person? No problem. The plugin is 100% beginner-friendly and no coding skills are required. You can easily create engaging and at the same time advanced forms that will fulfill all your needs. Also, this WordPress survey plugin is mobile-friendly, so your responders can take the quiz with all types of screens such as mobile devices or tablets. And, most importantly, our support care specialists are easily accessible and always happy to help you and answer any questions you might have! For more detailed information please check the Documentation. Don’t forget, in case of any problems or upcoming questions feel free to contact us via the following FREE SUPPORT FORUM.