Helpful – Article Feedback Plugin vs Was This Helpful? – Article Feedback

This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages. Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website. Pro Version The Pro Version of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more. Why should you use a “Was this helpful? Yes/No” survey to improve your content? People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles. How the plugin applies the “Was this helpful?” survey to your WordPress site? The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”, “Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment. Browse the feedback data The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section. Statistics menu The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu. We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio. Feedback menu The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more. Post sidebar section The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles. Features Limit multiple feedback on the same article Prevent multiple form submissions by using cookies or by checking the user IP. Apply “Was this helpful?” only to specific custom post types A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages. Feedback comments Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions: Always After a positive feedback After a negative feedback Never Multiple Rating Buttons Styles Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons. Customizable SVG for the icons We included high-quality icons in SVG format to submit the ratings. Currently, the following SVG icons are available: Happy face Sad face Thumb up Thumb down Note that from the plugin options, you can select your favorite icons and customize the icon’s colors. Content customizations Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like “Do you find this article helpful?”, “Would you recommend it?” Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “We’re sorry to hear that. Please let us know how we can improve.” Typography customization Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form. In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option. Colors Customizations You can customize the color of any displayed form element with dedicated options. Spacing Configure the margin and padding of the form elements with dedicated options. Back-end customizations Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more. Test mode Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live. Configure the feedback comment length Limit the maximum number of characters the users can include in the feedback comment. Enable the form on a per-post basis Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar. Other Plugins from us If you like this plugin, please check out our other projects on our website. Credits This plugin makes use of the following resources: Select2 licensed under the MIT License

Was This Helpful? is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors. Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed. Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones. Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance. Ideal for blogs, documentation, knowledge bases, and business websites. The Problem It Solves Many website owners and bloggers face the same challenges: Low comment engagement: Readers rarely leave comments, making it hard to know what content works. Unclear content performance: Analytics show visits, but not whether the article helped readers. Missed opportunities to improve content: Without feedback, you don’t know which posts need updates or rewrites. Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles. A simple thumbs up/down helps you see: Which posts your audience finds useful. Which pages need updates or improvements. How user satisfaction changes over time. Key Benefits Collect instant feedback: learn what readers think without requiring them to leave a comment. Improve content strategy: identify helpful vs. unhelpful posts to guide updates and new content. Track content performance after updates: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data. Boost engagement: give users a one-click way to interact with your articles. Enhance SEO indirectly: updating low-rated content can improve dwell time and reduce bounce rates. Common Use Cases Blog posts: measure reader satisfaction and identify which articles resonate. Knowledge bases / documentation: quickly see if tutorials and how-to guides are effective. Product or service pages: understand if descriptions and details answer customer questions. Course or learning websites: track which lessons are clear or need more explanation. Business websites: gather visitor insights without long forms or surveys. Core Features Adds a “Was this helpful?” thumbs up/down box after posts and pages. Supports pages, posts, or both. Optionally disable the box on specific posts or pages. See percentage of positive feedback directly in the admin post list. Clean, minimal UI that adapts to your theme. Lightweight with optional CSS/JS loading. Includes a shortcode and a Gutenberg block to manually place the box wherever you like. “Manual Placement Only” setting to turn off automatic insertion for a whole post type while still allowing manual placement via shortcode, block, or per-post override. Reset feedback statistics per post or page without deleting historical feedback. Pro Version Unlock additional features with Was This Helpful? PRO: Support for custom post types Follow-up Reasons – When visitors vote No, optionally ask them why. Learn more: Pro Settings Show On Post Types: Choose which post types (posts, pages) the feedback box should appear on. Disable On Specific Posts: Option to disable the feedback box on individual posts or pages. PRO Version Settings: Show On Custom Post Types: Choose which custom post types the feedback box should appear on. License This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.