Additional Custom vs Smooth SMTP

“Great plugin! Great Support!: The best plugin for sending custom emails. Great integration in WooCommerce. The best Support Team.” – ⭐⭐⭐⭐⭐ wicresetpl Communication is key in business, and your customers would appreciate knowing the status of their orders from the moment of checking out till the moment it’s shipped in front of their doors, that’s why you need our ‘Additional Custom Emails & Recipients for WooCommerce’ plugin. WooCommerce by default allows you to send emails based on several triggers (that are located under WooCommerce Settings >> Emails) like “New order”, “Failed order” and so on. Our plugin allows you to add more emails than the defaults one by WooCommerce. Our plugin’s numerous configuration options allow for full control over what you can do with it. You can notify your customers when order status changed to “Completed”, or only when it changed from “Pending payment” to “Completed”. You can also add custom emails based on custom order statuses you have in your store, and these are automatically added to the plugin’s triggers list. And with multilingual support you can expand your reach for the whole world not just English-speaking countries. Our customers really love this plugin, read the full description to learn about all of its features and understand why they’re loving it. Useful Links Plugin Main Page Plugin Support Forum Documentation & How to 🚀 Main Features: FREE Version Additional Custom Emails & Recipients for WooCommerce plugin allows for full control over your communication with your customers and expands your reach to connect with your audience beyond just your store, the free version alone would allow you to do a lot, for the free version you can send one custom email based on these triggers: 🚀 Send email on Order status update Notify your customers of the status of their orders, once their order is “shipped” or “completed” give them a note through the email of the state of their order. 🚀 Send email based on custom triggers Set any custom trigger you want to notify your customers when it happens and our plugin will allow you to send custom emails to your customers based on these custom triggers. 🚀 Delay Emails In case you want to delay your emails for any reason you can use our plugin for that purpose, for example you can use to send custom email one week after order was completed. 🚀 Require/exclude order product(s) You can send emails only if some products or categories were selected, so you have further control over when to send your custom emails. 🚀 Set minimum/maximum order amount Say you want to offer free shipping for customers with order amount above certain limit, you can use this feature to notify your customers of their eligibility for free shipping using this feature. Generally if you want your customers with order amounts above or below certain limits to be notified you can use this feature to notify them. 🚀 Require/exclude order payment gateways or shipping methods If you want to require specific payment getaways or specific shipping methods you can use this criteria to send emails only to customers who align with this criteria. 🚀 Require/exclude order user roles or users Specify which emails to send to which user roles or whether you want to specify specific user to send the emails to. 🚀 Set subject, heading and content Set the subject, the heading, and the content of your custom email so you send the right message to the right people, you can use placeholders and short codes here for more personalization and customization of your email. 🚀 Attach files to the custom emails If you want to send any kind of files through your custom emails our plugin allows you to attach files to your emails which gives you more control over your custom email. 🚀 Set email type Send your emails in TXT, HTML, or Multipart format or Wrap your emails in WooCommerce email template if you like. 🚀 Send emails manually or in bulk From the order actions box you can specify whether to send your custom email manually or in bulk. 🚀 Set email recipient(s) Specify the recipients of the custom email you are setting and who should receive this email. 🚀 Set email’s admin title Set the admin title of the email that will show up as the sender in the recipient’s inbox. 🚀 WPML, Polylang and TranslatePress compatible Our plugin has multilingual support and is compatible with WPML, Polylang and TranslatePress. 🚀 “High-Performance Order Storage (HPOS)” compatible. This means your website can be as fast as it needs to be because HPOS allows for maximum efficiency when it comes to handling orders data at WooCommerce, so your store will can be customizable and efficient. USE CASES: 🚀 Send Email Based on Order status when it gets updated Once the status of the order is changed from “shipping” to “completed” or from any other state to the other this trigger allows you to send custom to notify your customers with this status update. 🚀 Send Email Based on Subscriptions Notify your customers of the state of their subscription whether they’re subscribed or subscription status updated from one state to the other, you can also notify them about the renewal state of their subscription. “nice plugin: Very easy to use! Does what is says…I did not find any problems so far. Thanks.” – ⭐⭐⭐⭐⭐ vladimiryo “Woocommerce Subscription cancellation notification: This great simple to use plugin allowed me to add a free Subscription cancellation notification” – ⭐⭐⭐⭐⭐ 2u2a 🏆 Pro Version With our pro version you will have unlimited access to all of our custom emails and custom triggers so you can send your customers as many amount of emails as you want with any type of trigger you can imagine. 💯 Why WPFactory? Experience You Can Trust: Over a decade in the business Wide Plugin Selection: Offering 65+ unique and powerful plugins Highly-Rated Support: Backed by hundreds of 5-star reviews Expert Team: Dedicated developers and technical support at your service What’s Next? Check More Plugins by WPFactory If you’re enjoying our plugin, we’d love for you to explore our other offerings. WPFactory has a diverse range of plugins tailored to enhance your experience. Dive in and discover more tools to empower your WooCommerce Store! Min Max Step Quantity: Define a min max, step and default quantity for products, show a dropdown, quantities on archive/categories pages, use decimal quantities, and much more on WooCommerce stores (Try our Free version) Cost of Goods for WooCommerce: Make informed decisions to maximize profits, correctly calculate Cost of Goods Sold (COGS) for your WooCommerce store and enhance your financial management capabilities (Try our Free version) Maximum Products per User: Set personalized purchase limits for your customers, define maximum product quantities, catered to specific user roles & selected date range (Try our Free version) Order Minimum/Maximum Amount: Set tailored minimum and maximum order thresholds, by sum, quantity, weight, or volume, customize limits by user role, specific user, product category, shipping method, payment gateway, or even by currency (Try our Free version) EU/UK VAT Manager for WooCommerce: Streamline your WooCommerce store’s EU/UK VAT compliance effortlessly, automate VAT settings, validation (VIES), and how to apply taxes, ensuring a seamless and compliant customer experience (Try our Free version) Email Verification for WooCommerce: Enhance WooCommerce security and credibility with Email Verification best plugin. Ensure genuine customer interactions, eliminate spam, and elevate email marketing efficiency (Try our Free version) Free Shipping Over Amount for WooCommerce: WooCommerce Advanced Free Shipping plugin, use our plugin to quality customers for free shipping when they spend specific amount, by showing a bar on remaining amounts they need to spend to qualify for free shipping (Try our Free version) Dynamic Pricing & Bulk Quantity Discounts: Create and manage advanced dynamic pricing and bulk discount rules for WooCommerce, encouraging bulk purchases and driving your sales to new heights (Try our Free version) “This plugin is exactly what I needed, and Tom (and the wider team) at WPFactory go above and beyond to help if you need support. I have no hesitation in recommending this plugin to anyone looking to send well designed custom emails from WooCommerce.” – ⭐⭐⭐⭐⭐ Shannon Novak “Najlepsza wtyczka do wysyłania niestandardowych wiadomości email.” – ⭐⭐⭐⭐⭐ Mariusz “This plugin is fantastic – it offers a wide range of customization options, and the support is simply outstanding. The team responded quickly to my feature request and went above and beyond to assist me with any other issues. I highly recommend this plugin and the fantastic support that comes with it.” – ⭐⭐⭐⭐⭐ Alex Nimanaj “Top functionality and control options. Great support!: This plugin helped a lot in designing an individual solution for a customer requirement due to its numerous configuration options.” – ⭐⭐⭐⭐⭐ suessbot

Smooth SMTP gives you full control over how WordPress sends email. Configure SMTP as your primary sending method, set up a fallback for when things go wrong, get notified through your preferred channels, and keep a detailed log of every email your site sends. Primary Sending Method (SMTP) Configure any SMTP provider as your primary sending method. If you leave SMTP disabled, WordPress will continue using its default PHP mail — either way, all other features still work. Works with any SMTP provider: Gmail, SendGrid, Amazon SES, Mailgun, and more Configurable host, port, encryption (SSL/TLS), username, password, from email, and from name Secure credential storage using WordPress’s built-in options API Fallback Sending Method If the primary sending method fails, Smooth SMTP can automatically retry using a fallback. This works regardless of whether you’re using SMTP or WordPress’s default PHP mail as your primary. Fallback to WordPress Default (PHP mail) or a second SMTP server Full credential configuration for the fallback SMTP Logged separately so you can see exactly which method delivered each email Failure Alert Channels Get notified the moment an email fails — through the channels your team already uses. Slack, Discord Telegram (via Bot API — requires bot token and chat ID) WhatsApp (via CallMeBot webhook) SMS or any custom webhook endpoint Add multiple channels, enable/disable each independently Send Test Alert button per channel Alerts are throttled to at most one per 60 seconds to avoid flooding Email Summary Reports Receive a periodic HTML email summarising your site’s email activity. Hourly, daily, weekly, or monthly schedule Total sent and failed counts, breakdown by sending method, and recent failures Configurable recipient address Send Summary Now button for an instant preview Email Logging Every email your site sends is logged with full detail. Status (success / failed), sender, recipients, subject, message body Sent Via column showing which method delivered the email (Primary SMTP, Fallback SMTP, Fallback WordPress Default, etc.) Search, filter, and paginate logs from the admin dashboard View full email detail in a modal Bulk delete, bulk resend, and delete-all options Admin dashboard notice when the most recent email failed Dashboard A at-a-glance overview of your site’s email activity. Total sent, failed, and success rate stat cards Breakdown by sending method with progress bars Recent failures table Filter by day, week, month, or all time Test Email Send a test email at any time to verify your configuration. Choose which sending method to test — primary or fallback — independently Send plain text or HTML test emails Specify any recipient address Always available regardless of whether SMTP is configured Other One-click import of email logs from Post SMTP Option to keep logs and settings when the plugin is deleted Compatible with Post SMTP and WP Mail SMTP (Smooth SMTP acts as a fallback when another SMTP plugin is detected) Privacy Policy This plugin logs email metadata including sender address, recipient addresses, subject line, message body, and sending status. SMTP credentials are stored in your WordPress database. No data is transmitted to external services except through the alert channels and SMTP servers you explicitly configure.