Crisp – Live Chat and AI Chatbot
Crisp is a Live Chat and AI Chatbot plugin for WordPress that helps you talk to website visitors, answer customer questions 24/7, and manage customer support from one place. Install Crisp on your WordPress website in a few clicks, with no coding required. Use live chat to engage visitors in real time, automate repetitive questions with AI, and give your team the tools they need to support customers faster. Discover Crisp: https://crisp.chat/ Learn more about Crisp for WordPress: https://crisp.chat/en/integrations/wordpress/ Live Chat for WordPress Turn website visitors into conversations and customers. Add a fast, customizable live chat widget to your WordPress website and talk to visitors when they need help. Answer questions before they leave, remove friction during the buying journey, capture leads, and support customers directly from your website. Customizable chat widget → match the chat experience with your WordPress website and brand. Proactive messages → engage visitors at the right moment instead of waiting for them to contact you. Mobile and desktop apps → answer visitors and customers wherever you are. Real-time notifications → know when someone starts a conversation so you can reply quickly. AI Chatbot for WordPress Support customers 24/7 without increasing your workload. Hugo, Crisp’s AI Agent, works as an AI chatbot that answers repetitive customer questions automatically using your own business knowledge. Give customers instant answers when your team is unavailable, reduce waiting time, and let your team focus on requests where human support makes a difference. Website training → let Hugo learn from the content already available on your WordPress website. Knowledge sources → add help articles, files, and other business content to improve AI answers. Custom instructions → define how your AI chatbot should behave and respond to customers. Human escalation → automatically hand conversations over to your team when human help is needed. Learn more about Crisp AI Chatbot: https://crisp.chat/en/chatbot/ Shared Inbox for Customer Support Keep every customer conversation under control. Bring WordPress live chat, email, WhatsApp, Messenger, Instagram, and other channels into one shared inbox. Give your team the full conversation context, reduce tool switching, and make sure customers always reach the right person. Private notes → collaborate with teammates without involving the customer. Conversation history → understand previous interactions before replying. Assignments and routing → send conversations to the right teammate or team. Multichannel inbox → manage customer conversations from multiple channels in one place. AI Copilot for Support Teams Help your team resolve customer conversations faster. Crisp AI Copilot helps support agents understand requests, write answers, and take over conversations faster. Reduce repetitive work and help your team handle more customer conversations without sacrificing response quality. AI summaries → understand long conversations in seconds. Draft replies → spend less time writing repetitive answers. Conversation context → generate more relevant replies based on what the customer already said. AI handover → give agents useful context when they take over from Hugo. WooCommerce Customer Support Help WooCommerce customers without constantly switching tools. Connect Crisp with WooCommerce to keep useful ecommerce context close to every customer conversation. Understand purchase-related questions faster and give your team the information they need to help customers. Order history → check previous purchases while talking to a customer. Cart context → understand what a customer is currently trying to buy. Customer information → keep useful WooCommerce data close to the conversation. More ways Crisp helps you manage customer support Crisp gives WordPress businesses more tools to engage visitors, understand customers, and improve their support as they grow. Analytics → track conversation volume, response times, and customer satisfaction. Campaigns → send targeted messages to specific groups of customers or leads. Triggers → automatically display messages based on visitor behavior on your website. Contact management → keep customer profiles, attributes, and history organized in one place. Integrations → connect Crisp with the other tools your business already uses. Whether you want to add a free live chat to your WordPress website, automate customer support with an AI chatbot, or give your team a better way to manage customer conversations, Crisp helps you support visitors and customers from one place as your business grows. Trusted by customer support teams Crisp is rated 4.5/5 on G2 and 4.6/5 on Capterra by hundreds of verified users. “Crisp is incredibly easy to use and set up, making customer communication seamless.” Pedro M., Founder & Director — 5/5 on G2 “Works really well with our e-commerce stores – both Shopify and WooCommerce.” Steinar L., Co-founder — 5/5 on Capterra “It’s value for money already bringing us a 40% reduction in queries.” Leandi M., Product Manager & Conversational AI — 5/5 on Capterra Read more Crisp reviews on G2: https://www.g2.com/products/crisp/reviews Read more Crisp reviews on Capterra: https://www.capterra.com/p/151292/Crisp/reviews/
AI Chatbot for WooCommerce – WBL Chat
WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors. The plugin works seamlessly with WooCommerce, automatically detecting product names and turning them into smart suggestions within the chat. Features WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors. The plugin works seamlessly with WooCommerce. It automatically detects product names, displays their prices and descriptions, and turns them into clickable links right within the chat. ✨ Why Choose WBL Chat? 🌐 AI-Powered Conversations Every message is processed using OpenAI, allowing your chatbot to respond intelligently and naturally – just like a real sales assistant. 🛒 WooCommerce Product Recognition The chatbot detects product names mentioned in chat and shows the relevant price, description, and category with a direct product link. 🎨 Fully Customizable Design Adjust chat icon, colors, font, and window position to match your brand with just a few clicks. 📨 Email Capture & Logging System Optionally ask users for their email before starting a chat. All emails and conversations are safely saved as .txt files for review. 💬 Quick Start Questions Set up to 3 pre-defined questions to let users quickly engage with the chatbot and boost interaction. 💾 Conversation History Logging All chat sessions are stored in the admin panel and can be downloaded for customer support, marketing, or analysis. 🚀 Easy Setup, No Coding Needed The plugin works out of the box in demo mode. Test it instantly, and when you’re ready, enter your OpenAI API key to unlock full features. 🔒 Privacy-Friendly & Secure WBL Chat does not use any tracking scripts, cookies, or third-party analytics. Chat data is stored locally and never sent to ad platforms. Who is it for? – WooCommerce store owners – Niche businesses, bloggers, educators, consultants – Anyone who wants faster, smarter customer support With WBL Chat, your website doesn’t just sell—it communicates intelligently, supports your visitors, and builds trust with every interaction. Privacy WBL Chat sends visitor prompts & your system prompt to OpenAI for completion (via the proxy). No personal data is intentionally collected; however, visitors may write personal info in chat. You are responsible for disclosing this in your own privacy policy. License This plugin is Free Software, released under the GNU GPL v2 or later. Third-party components remain under their respective licenses.
