Crisp – Live Chat and AI Chatbot
Crisp is a Live Chat and AI Chatbot plugin for WordPress that helps you talk to website visitors, answer customer questions 24/7, and manage customer support from one place. Install Crisp on your WordPress website in a few clicks, with no coding required. Use live chat to engage visitors in real time, automate repetitive questions with AI, and give your team the tools they need to support customers faster. Discover Crisp: https://crisp.chat/ Learn more about Crisp for WordPress: https://crisp.chat/en/integrations/wordpress/ Live Chat for WordPress Turn website visitors into conversations and customers. Add a fast, customizable live chat widget to your WordPress website and talk to visitors when they need help. Answer questions before they leave, remove friction during the buying journey, capture leads, and support customers directly from your website. Customizable chat widget → match the chat experience with your WordPress website and brand. Proactive messages → engage visitors at the right moment instead of waiting for them to contact you. Mobile and desktop apps → answer visitors and customers wherever you are. Real-time notifications → know when someone starts a conversation so you can reply quickly. AI Chatbot for WordPress Support customers 24/7 without increasing your workload. Hugo, Crisp’s AI Agent, works as an AI chatbot that answers repetitive customer questions automatically using your own business knowledge. Give customers instant answers when your team is unavailable, reduce waiting time, and let your team focus on requests where human support makes a difference. Website training → let Hugo learn from the content already available on your WordPress website. Knowledge sources → add help articles, files, and other business content to improve AI answers. Custom instructions → define how your AI chatbot should behave and respond to customers. Human escalation → automatically hand conversations over to your team when human help is needed. Learn more about Crisp AI Chatbot: https://crisp.chat/en/chatbot/ Shared Inbox for Customer Support Keep every customer conversation under control. Bring WordPress live chat, email, WhatsApp, Messenger, Instagram, and other channels into one shared inbox. Give your team the full conversation context, reduce tool switching, and make sure customers always reach the right person. Private notes → collaborate with teammates without involving the customer. Conversation history → understand previous interactions before replying. Assignments and routing → send conversations to the right teammate or team. Multichannel inbox → manage customer conversations from multiple channels in one place. AI Copilot for Support Teams Help your team resolve customer conversations faster. Crisp AI Copilot helps support agents understand requests, write answers, and take over conversations faster. Reduce repetitive work and help your team handle more customer conversations without sacrificing response quality. AI summaries → understand long conversations in seconds. Draft replies → spend less time writing repetitive answers. Conversation context → generate more relevant replies based on what the customer already said. AI handover → give agents useful context when they take over from Hugo. WooCommerce Customer Support Help WooCommerce customers without constantly switching tools. Connect Crisp with WooCommerce to keep useful ecommerce context close to every customer conversation. Understand purchase-related questions faster and give your team the information they need to help customers. Order history → check previous purchases while talking to a customer. Cart context → understand what a customer is currently trying to buy. Customer information → keep useful WooCommerce data close to the conversation. More ways Crisp helps you manage customer support Crisp gives WordPress businesses more tools to engage visitors, understand customers, and improve their support as they grow. Analytics → track conversation volume, response times, and customer satisfaction. Campaigns → send targeted messages to specific groups of customers or leads. Triggers → automatically display messages based on visitor behavior on your website. Contact management → keep customer profiles, attributes, and history organized in one place. Integrations → connect Crisp with the other tools your business already uses. Whether you want to add a free live chat to your WordPress website, automate customer support with an AI chatbot, or give your team a better way to manage customer conversations, Crisp helps you support visitors and customers from one place as your business grows. Trusted by customer support teams Crisp is rated 4.5/5 on G2 and 4.6/5 on Capterra by hundreds of verified users. “Crisp is incredibly easy to use and set up, making customer communication seamless.” Pedro M., Founder & Director — 5/5 on G2 “Works really well with our e-commerce stores – both Shopify and WooCommerce.” Steinar L., Co-founder — 5/5 on Capterra “It’s value for money already bringing us a 40% reduction in queries.” Leandi M., Product Manager & Conversational AI — 5/5 on Capterra Read more Crisp reviews on G2: https://www.g2.com/products/crisp/reviews Read more Crisp reviews on Capterra: https://www.capterra.com/p/151292/Crisp/reviews/
Hey Trisha
Hey Trisha is an intelligent AI-powered chatbot for WordPress and WooCommerce that uses OpenAI’s GPT models to understand natural language queries and provide intelligent responses. Perfect for managing your WordPress site through conversational commands. Key Features 🤖 Natural Language Processing – Ask questions in plain English 📊 Database Queries – Get data from your WordPress database using natural language 🛍️ WooCommerce Integration – Manage products, orders, and customers ✏️ Content Management – Create, update, and delete posts/products via chat 🔒 Secure – Administrator-only access with proper authentication 🌐 Shared Hosting Compatible – Works on any WordPress hosting environment ⚡ Fast – Optimized for performance with smart caching 📁 Knowledge & Schema Specification – Upload text, CSV, SQL, or JSON files to constrain AI answers to your data model 🔐 Read-Only Analytics – SQL queries are validated server-side; destructive write/delete intents are blocked in chat 🧠 Hybrid Architecture – Optional hybrid routing for richer answers (enable per chat from the admin UI) 📈 Google Ads Reporting – Sync account and campaign performance, view a dedicated dashboard, and ask chat about spend, CPC, CTR, conversions, and ROAS How It Works Install and activate the plugin Configure your OpenAI API key and database credentials in settings The chatbot appears in your WordPress admin for administrators Ask questions or give commands in natural language The AI generates appropriate SQL queries or WordPress API requests Get instant, intelligent responses Example Queries “Show me all orders from last week” “What are my top-selling products?” “Create a new post about AI technology” “Update the price of Product XYZ to $99” “How many users registered this month?” “What is my Google Ads spend and ROAS?” “Which Google Ads campaigns perform best?” Requirements WordPress 5.0 or higher PHP 7.4.3 or higher (PHP 8.0+ recommended) MySQL 5.7 or higher OpenAI API key (Get one here) For Development: Composer (automatically handled on shared hosting) Shared Hosting Support This plugin works seamlessly on shared hosting environments! All Laravel dependencies are pre-installed in the package. Simply: Upload the plugin Activate it Configure your settings Start chatting! No command-line access or Composer installation required on your server. External Services This plugin requires an external AI service to function. All natural language query processing is handled by the HeyTrisha AI Engine. Service Provider: – Service Name: HeyTrisha AI Engine – Default API URL: https://api.heytrisha.com – Provider: HeyTrisha Technologies Purpose & Functionality: The external service processes natural language questions and generates safe SQL queries for your WordPress database. It uses OpenAI’s GPT models to understand your questions and translate them into database queries. What Data is Transmitted: The plugin sends the following information to the API service: – Your natural language questions (e.g., “Show me today’s orders”) – WordPress database schema (table structure and column names only – NO actual data) – WordPress site URL (for site identification and response routing) – API authentication key (for secure authorization) – OpenAI API credentials (stored securely on the API server during initial setup) What Data is NOT Transmitted: – Customer payment information or credit card data – User passwords or authentication tokens – Actual database records or content – Personal identifying information (unless you specifically include it in your question) – WordPress admin credentials When Data is Transmitted: – During initial plugin setup (one-time credential registration) – Each time you submit a question via the chatbot interface – When updating plugin settings – When uploading a Knowledge & Schema Specification file (file contents are sent to the API for indexing) – NO other automatic or background transmissions occur Service Terms & Privacy: – Terms of Service: https://heytrisha.com/terms-of-service – Privacy Policy: https://heytrisha.com/privacy-policy – Data Processing Agreement: Available upon request Self-Hosting Option: Advanced users can configure a custom API endpoint in the plugin settings to host their own instance of the HeyTrisha AI Engine. The engine source code and deployment instructions are available separately. Required for Functionality: This external service is mandatory for the plugin to work. The plugin acts as a lightweight client that delegates all AI processing to the external service, ensuring compatibility with WordPress.org hosting requirements. Privacy Policy This plugin transmits data to the HeyTrisha external service. Please review the “External Services” section above for complete details on what data is sent, when, and how it is used. Your data privacy is protected in accordance with our Privacy Policy (https://heytrisha.com/privacy-policy). Support For support, please visit: * GitHub Repository * Report Issues * Documentation Credits Built with Laravel, React, and OpenAI License This plugin is licensed under the MIT License. See LICENSE file for details.
