Consolto Video Chat vs Video Chat for Cisco and FusionPBX Callcenters

4-in-1: video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. What you’ll get? Video chat, appointment scheduling, AI & live chat and forms for Sales, Support and Consultants. Consolto turns your website into a virtual office in minutes and enables: The AI will answer questions and when time is right, it can pass to video-calls, screen sharing, scheduling appointments, text-messaging and chat, whatsapp, Facebook messenger. All within a CRM including payment transfer, site analytics and more… Familiar with the feeling that you send your customers your skype account and they get confused and mixed up? Or a Zoom link that expires? Do you pay too much for marketing and find it hard to convert visitors in your website to customers? Did you find it hard to connect Zoom, Calendly, Intercom and Zapier all together? Do you find it hard to collect money from your clients for online sessions? Are you frustrated that people visit your website and leave no trace? Would you like to provide online-video-call sessions to your clients in a professional manner? Were you looking for a tool to share your screen with site-visitors easily from within your website? Are you looking for a multi-agent video chat solution for your website? Are you looking to answer customers on the go? ** If you answered yes to any of these questions, you’re at the right place. ** Major features in Consolto Video Chat Widget include: Video chat directly from within your website. Niether your customers nor you will need to install anything. AI Chatbot that learns from your website and docuemnts in minutes. Answers customers 24/7 including handoff to live agents via chat and video chat or schedule meetings. Dedicated mobile app (iOS and Anroid) and Desktop app (MacOS, Windows) keeps you updated and accessible on the go! Advanced Appointment Scheduling enables your site visitors schedule meetings with you in a simple manner. You can send them invitations as well! ** Unique ** Multi-agent teams provide many 1×1 and group sessions remotely. Excellent for teams of sales-agents, therapists, diatitians, coaches… Comprehensive, real-time text chat, saved for your future needs. Share your screen or view your clients screen as simple as clicking a button Group meetings – add more people to the conversation. Get faster results! Social messaging: whatsapp and facebook messanger embedded in your website. Voice mail – let customers leave voice messages directly from within your website! Call recordings to keep track and be on top of the conversations. Actively start engagement via chat/videochat/audio with people in your website. We made an extra effort for this to be as acceptable as possible by your site-visitors. Inbox: your site visitors will send you messages that will reach your email Receive email, SMS and site notifications upon new chats and webcalls Highly configurable widget! Supports 12 languages: English, Italian, Hebrew, Russian, French, Portugues, Japanese, German, Spanish, Dutch, Turkish Give it a try. It’s a 2-minute installation Best installation instructions can be found here: LINK Conceptual demo: Important notes: The Consolto Plugin relies on Consolto.com as a means to provide all the above features. This practically means that all plugin content is served by Consolto.com (from within your website). You are more than invited to join us in www.consolto.com and learn more. Terms of Use: https://www.consolto.com/legal/terms-of-use Privacy policy: https://www.consolto.com/legal/privacy

Providing Video solutions for the web users. Using this solution, a web user can initiate a video call request to the Cisco Contact Center Express (UCCX) and Enterprise (CCE) during a web chat session of Expertflow Hybrid Chat solution.This module is a simple click to dial service which connects customers from website to cisco contact center agent through a realtime call. The customers will have to fill certain details before initiating a call. This information include Name, Email, Phone Number, Problem Message), if all the infromation is provided then the module starts initiating call. Communication Flow A web user wants to connect to Cisco Contact Center agent via WebRTC Video without having to download or install any software This user request will initiate a call from Customer WebRTC to Cisco Call Center agent This WebRTC is converted by Expertflow’s WebRTC -SIP gateway to a SIP call, Which is then routed to Cisco Cubes/Gateway from where the routing will be handled by the Cisco end. The initiating web user will be asked to allow system resources (mic, camera) access from his WebRTC capable web browser Upon access grant, the video call will be started. The call is encrypted via WebRTC from the customer’s browser to the EF WebRTC-SIP gateway, and from the gateway to Cisco CUBE using SIP with TLS. Solution Prerequsites This is the link where you can find complete details of the solution including all hardware and software prerequsites, TLS and port utilization requirements for the installation and connectivity with internal and external components. Integration on Website Expertflow will provide the JS/HTML link to the website owner, which they need to add in the website header. Expertflow will also provide the sample HTML page that can be used as a reference for the website owner/developer. Setting UP a Video Call For setting up a video conferencing system , We have a Debian server running the latest stable FreeSWITCH build, IP phones( Zoiper/ Jabber) and Cisco SX set . The default port5,060,506,150,805,081 codec,H.261 Video (passthru),mod_h26x codec,H.263 Video (passthru),mod_h26x codec,H.263+ Video (passthru),mod_h26x codec,H.263++ Video (passthru),mod_h26x codec,H.264 Video (passthru),mod_h26x Deployment Guide For the smooth installation of the plugin please follow the steps explained on the Deployment Guide. Forum for Queries Related to Solution We have also a public forum where you can find the responses and discussions on previous queries and you can also participate or intiate the discussion. Forum can be accessed here. This is the documentation link where you can find complete latest details and updates of the product.