Social Live Chat Helpdesk – MyAlice vs Live Chat by Click4Assistance UK

WordPress Live Chat Plugin from the leading UK provider Click4Assistance has been providing live chat plugin for websites to UK businesses for over 2 decades. If you’re looking to drive more sales or offer better support, our expertise and experience will ensure a successful live chat, chatbot or AI agent implementation, using this wordpress live chat plugin. This extension will add a small piece of script to your website, providing a wordpress live chat plugin together with all the functionality the Click4Assistance solution can offer. https://www.click4assistance.co.uk Live Chat Website Plugin All data including chat transcripts are stored in a UK data centre conforming to UK and EU regulations including GDPR, Cyber Essential Plus and ISO27001. Phone, email and live chat with your account manager and our support team working in UK time zones. Click4Assistance is the preferred chat provider used by many UK organisations including finance, retail, healthcare and the public sector. Proactively Engage & Monitor Visitors Don’t just wait for your website visitors to start a chat; using your live chat website plugin configure proactive rules and automatically engage with visitors on your website based on pages viewed and duration, increase chat uptake by 300%. Monitor visitors on your website in real-time and manually send a chat invitation, access a variety of reports to understand the performance of your website and its communications. Fully Customisable This wordpress live chat plugin allows you to completely configure and customise your live chat windows and buttons like no other solution, full access to the HTML, CSS and JavaScript. Ensure your chat facility includes your branding, colour scheme and gathers the information before, during and after the conversion that your organisation requires. Designed to work on PC, tablet and phones and all major browsers One Complete Communication Solution Not only does Click4Assistance provide a live chat plugin for your website; this extension also allows multiple tools to be easily added to your website, including: Chatbots and AI Agents – Build a conversational chatbot with our easy-to-use drag-and-drop bot builder, Coni, for quick, reliable answers, or train our AI-powered assistant, Arti, to engage in deeper discussions, backed by ChatGPT with hand-off and transfer facility to a real agent. Video Chat – 1 or 2-way voice and video communications Chat Rooms – Offer virtual conferences, open days, webinars and product launches Click2Call – Allow visitors to request a FREE phone call, instantly connecting them to your team over the normal phone network. Promotions (also known as popups) – Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page. Social Media Integration – Collate messages from various solutions including Facebook and WhatsApp all in one solution Details of the online chat software can be found: https://www.click4assistance.co.uk/software Pricing and Packages Free trial available Starting from as little as £19.95/month – https://www.click4assistance.co.uk/live-chat-software-prices No setup fees, no hidden charges, just a 30 day rolling agreement Testimonials “I found this wordpress live chat plugin to be very user friendly and easy to use. The different functionality such as the spell check helped our business to provide professional, courteous and friendly responses to all our clients. All team members find it easy navigate using the Click4Assistance solution and using the canned responses has helped to speed up the response times during our conversations.” “Click4Assistance has enabled us to offer immediate support to our customer base, its very easy to install and simple to understand. On the few occasions we have needed support the team at Click4Assistance have always been approachable, friendly and most of all helpful with their guidance and advice.” “We have only been using this live chat plugin for our website for a short time, but already have seen increased conversions and generation of bespoke leads that we could have missed without this facility.” About Click4Assistance Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking companies to introduce a wordpress live chat plugin. For over 20 years we have been successfully providing Live Chat and Web Chat solutions to SME and corporate organisations; feedback from our customers has guided the development and expansion of the solution. Click4Assistance offers a fully flexible, versatile and customisable solution ensuring a seamless fit with your website. Constant R&D ensures we stay one step ahead of your visitors’ expectations and you’re armed with the very latest technology. Arbitrary section

LIVE CHAT + SOCIALS TOGETHER The old way of using communication tools like Live Chat, WhatsApp, WhatsApp, Telegram, Line, Viber, Instagram, Facebook Messenger plus eCommerce was disjointed and siloed. MyAlice puts an end to silos and delivers a new way of turning you and your team into revenue champions. Integrate your WooCommerce store with MyAlice to build personalized customer experiences that boost your sales. Engage your customers with targeted WhatsApp campaigns and drive more revenue with our powerful automation features designed for eCommerce. MULTIPLE AGENTS IN 1 INBOX Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox. CHAT WIDGET Add a chat widget in a few simple steps to your online store. Add your own logo, text, and colors, and set up in a matter of minutes. CENTRALIZED INTERACTIONS AND SUPPORT ON THE GO No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize all your customer interactions under one dashboard. Use our iOS or Android mobile app that allows support from anywhere. CHATBOT FOR ALL SOCIAL CHANNELS Using MyAlice’s automation, create AI-powered chatbot that will automatically respond to your customers 24×7. For all social channels including WhatsApp. SCHEDULE OUTBOUND CAMPAIGNS Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in! AUTOMATE YOUR CUSTOMERS’ BUYING EXPERIENCE Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more WooCommerce triggers by creating business templates. CONVERT CUSTOMERS ON SOCIALS MyAlice integrates with your website and automatically pulls your entire catalog into WhatsApp. Bring your store to WhatsApp to make sales easier! TAKE AND UPDATE ORDERS When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice’s deep WooCommerce integration, you can now do it with a single click while chatting with your customer. TRACK REVENUE AND ROI Analyze the revenue of your WhatsApp messages, campaigns, and store automation. Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance. GET VERIFIED GREEN TICK MARK Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API. This is way more than your traditional live chat plugin. MyAlice expands on your social communication, boosts sales with automated campaigns, and engages customers at every stage of their journey. It helps you bring in immediate sales, generate leads with purchase intent, delight customers, and make them buy again and again and again! Easily migrate from Tidio, HubSpot, Tawk, Crisp, Reve Chat, Live Chat, Jivo Chat, Olark, Chatra, Wati, Zendesk, Freshdesk, Reamaze, Drift, Intercom, Helpscout, Zoho, and eDesk. We’ll assist you with migration. When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact. Get a demo or Sign-up to see it in action.