Chatnox Live Chat Plugin (Free & Paid Plans) vs AI Chat App – Live Agent Handover, Help Docs,

Chatnox is a Super Easy live chat software that adds a beautiful live-chat widget to WordPress. Add live chat and increase your sales by 44%. 2019 Live Chat Unlimited Plan Offer Now get Chatnox for only $99.99 for 5 users in our unlimited plan! Chat with us on our website today! Free Live Chat Plan Sign-up for a FREE Plan an get a two operator account with 20 chats per month. Live Chat Features Real-Time Visitor Tracking The real-time visitor tracking feature shows you a live list of visitors on your website. Proactive Live Chat Proactive Live chat messages allows you to automatically push targeted messages to your website visitors. Customizable Live Chat widget Chatnox allows you total flexibility to customize your live chat widget. Take Chats on Mobile With our IM integration with Trillian app on both iOS and Android, you can take chats on your mobile phone. Offline Live Chat Messaging The offline messaging system automatically kicks in when all your operators are logged out. A form is automatically displayed to your website visitor and all requests are sent to you as an email message. Transfer Files & Attachments Send and receive files during a chat. Use this feature to send quotes, brochures etc when your visitor requests you. Add Social Networks Add your Facebook and Twitter links to your Chatnox live chat widget. This allows your website visitors to like your Facebook page or follow you on Twitter. Integrate with Google Analytics Fetch website visitor stats directly from your Google Analytics account and compare your chat statistics. More Live Chat Features Block Unwanted Chats Pre-defined replies. Chat transcripts to e-mail. Chat preview while visitor is typing. HTTPs secured chats trunk. Live chat departments. Allow your visitors to rate your live chats. Transfer chats between agents Upload your own display pictures or choose from our profile avatars. Awesome support. 99.99% Uptime Guarantee ensures your live chat system is never down. Integrations available for other third party services like Zendesk and Helpscout. Translate live chats automatically with our Google Translate Integration Usage After installing and configuring the plugin, you simply need to login to the ChatNox chat panel and start conversations with your website visitors. Our paid plans also let you take chats on your mobile via IM integration. When you are offline, ChatNox takes offline-messages for you and send them via email.

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.