Ochatbot – AI Chatbot for eCommerce & Support vs AI Chatbot Free Models – Customer Support, Live Chat, Virtual Assistant

AI Chatbot Free Models empowers you to integrate a cutting-edge AI chatbot into your WordPress website! It is a multi-provider solution: connect directly to OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), DeepSeek, Groq, xAI (Grok), Together AI, Mistral, Perplexity, or OpenRouter (over 500 models with a single API key), and you can even point it to any custom OpenAI-compatible API endpoint. Choose from a wide array of both free and premium models to perfectly match your needs and budget. Unlike many other plugins, all management and customization happen entirely within your WordPress backend, no need to visit external sites for configuration. The only account required is to obtain your API key. Looking for a platform-independent version? This chatbot is also available as a standalone version for use in non-WordPress websites (HTML, PHP, etc.). Get it on GitHub Use Cases Here are several practical ways to use Chatbot AI Free Models on your WordPress website: 24/7 Customer Support Provide instant answers to visitors at any time, improving engagement and reducing support workload. Lead Generation Assistant Qualify visitors and collect contact information through conversational interaction. Product Recommendation Bot Help users find suitable products or services using natural language queries. Content Navigation Helper Guide users to the right blog posts, categories, or pages based on their questions. Automated Live Chat for Immediate Engagement Deploy an automated assistant that mimics a live chat operator. It can greet visitors, answer initial questions, and guide them, ensuring every user feels supported. Knowledge Base Access Offer a conversational interface to your FAQ, help articles, or documentation. Idea Generation for Writers and Bloggers Suggest article topics, headlines, or summaries directly within your website. Multilingual Support Serve users in multiple languages by selecting models with multilingual capabilities. Chatbot-Powered Helpdesk Turn your chatbot into a powerful first-line helpdesk. It provides instant, automated support 24/7 and captures visitor details with an optional pre-chat form. Free AI Integration Use free models from OpenRouter or other supported providers without additional costs or complex setup. Configuration – Setting up your AI Chatbot Get an API Key from one of the supported providers (OpenAI, OpenRouter, Anthropic, Google, DeepSeek, Groq, xAI, Together AI, Mistral, or Perplexity) from its official website. Enter your API Key in the “Settings” tab and select the matching provider. Choose an AI Model. On OpenRouter, free models have the suffix “:free” at the end of their name. Other providers list their free or low-cost models directly. Provide context about your website in the “Information for responses” field. Customize the chatbot’s appearance in the “Style” and “Images” tabs. Click “Save settings”. Remember to refresh your website (Ctrl+F5 or Cmd+Shift+R) after saving, otherwise the changes may not be displayed correctly due to caching. Message and IP Saving You can enable or disable the saving of chat messages and user IP addresses in the “Messages” tab of the settings page. Message saving is disabled by default for privacy reasons. If enabled, all chat messages and IP addresses will be stored securely within the plugin’s dedicated database. Using a dedicated database offers several advantages: Simplified Management: All chatbot-related data is contained in a single location, making it easier to manage and maintain. Reduced Impact: Storing data separately minimizes the impact on your website’s core database performance. Important: If you choose to enable message and IP saving, you MUST update your website’s privacy policy to reflect this data collection practice and inform your users accordingly. You are responsible for complying with all applicable privacy laws. Enabling “Powered by NewCodeByte” Enabling “Powered by NewCodeByte” helps me support the development of this free plugin. If you enjoy Chatbot AI Free Models, please consider enabling it! If you’d prefer not to display the “Powered by NewCodeByte” link, you can support me with a donation on Buy Me a Coffee via Buy Me a Coffee. All donations are greatly appreciated and will help me continue to improve and maintain this plugin. External Services Chatbot AI Free Models allows you to connect your site to AI services via one of the supported providers (OpenAI, OpenRouter, Anthropic, Google, DeepSeek, Groq, xAI, Together AI, Mistral, Perplexity, or any custom OpenAI-compatible endpoint). You need your own API key and must comply with the Terms of Service and Privacy Policy of each provider you use. The plugin developer is not responsible for any issues or damages resulting from the use of the plugin or AI-generated content. Make sure your usage complies with the laws of your country. All data stays on your server, it’s your responsibility to keep it secure. OpenRouter Terms of Service and Privacy Policy: Terms of Service: https://openrouter.ai/terms Privacy Policy: https://openrouter.ai/privacy Donate link You can support the development of Chatbot AI Free Models by making a donation via https://www.buymeacoffee.com/codebytewp. License and Usage Chatbot AI Free Models is provided free of charge for both personal and commercial use. You are allowed to distribute the plugin in its original, unmodified form. This plugin is created and maintained by NewCodeByte. Author NewCodeByte Disclaimer and Legal Information This plugin is provided “as is” and without any warranty, express or implied. NewCodeByte is not liable for any damages or losses arising from its use. While this plugin is provided free of charge for personal or commercial use, the “Powered by NewCodeByte” link helps support its development. This plugin is licensed under the GPLv2 (or later) license, and you are free to use, modify, and distribute it according to the terms of that license. You are solely responsible for ensuring that your use of this plugin complies with all applicable laws and regulations. Privacy This plugin handles user data in the following ways: Chat Messages – Messages are stored only when explicitly enabled by the site administrator – Messages are stored in a dedicated, secure database – Messages can be exported or deleted through the admin interface – No message content is shared with third parties except OpenRouter for processing User Data Collection – IP addresses (when message saving is enabled) – Chat message content – No personal identification information is collected – No cookies are used by the plugin itself Data Retention – Messages and IPs are stored until manually deleted by the administrator – No automatic data deletion is performed – Administrators can delete all stored data at any time GDPR Compliance – Users should be informed about data collection – Site administrators must update their privacy policy – Data export and deletion tools are provided – Clear process for handling data subject requests Contact If you need support: https://newcodebyte.altervista.org

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.