Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode vs AI Chat App – Live Agent Handover, Help Docs,

The Viber Chat WordPress plugin allows you to easily add a Viber chat widget to your WordPress website. It allows your website visitors to easily contact you or your business through Viber, a popular messaging and voice call app. The plugin is easy to install and set up, and you can customize the chat widget to match the look and feel of your website. Once the plugin is installed, your website visitors will see a Viber chat button on your website, which they can click to start a conversation with you or your business. You can also use the plugin to send messages to your website visitors directly from your Viber account. 👁️Plugin Demo | 🚀Pro Version | 👩🏼‍💻Support | 🌟Rate this plugin WHY viber and Viber Chat Support Viber is one of the most popular messaging and calling platforms in the world, with over 820 million active users. As a result, many businesses have begun using Viber as a customer support channel. The Viber Chat Support WordPress plugin has emerged as a popular solution for businesses looking to provide Viber-based customer support to their customers. First and foremost, the Viber Chat Support plugin is incredibly easy to install and use. It is a lightweight plugin that can be installed with just a few clicks. Once installed, you need to configure the bubble from settings panel to show chat bubble in your website as you want, it allows your customers to initiate a chat with you directly from your website. This convenience makes it easier for customers to get in touch with you, and in turn, can lead to higher customer satisfaction rates. The plugin also allows you to customize the appearance and functionality of the Viber chat button. You can choose from various button styles, sizes, and positions to make it fit seamlessly with your website’s design. Additionally, you can set up automated messages to greet your customers and provide them with helpful information or instructions. Another reason people use the Viber Chat Support plugin is that it allows businesses to provide instant support to their customers. Unlike email or phone support, Viber provides instant messaging that allows businesses to quickly respond to customer inquiries. This can lead to faster issue resolution and ultimately, happier customers. In addition to providing instant support, the Viber Chat Support plugin allows businesses to save time and money. By using Viber as a customer support channel, businesses can reduce the number of phone calls and emails they receive. This, in turn, can reduce the workload of customer support teams, allowing them to focus on other important tasks. Finally, the Viber Chat Support plugin allows businesses to build stronger relationships with their customers. By providing fast and efficient customer support, businesses can increase customer satisfaction rates and build a loyal customer base. This can ultimately lead to increased revenue and growth for the business. The Viber Chat Support plugin is a popular solution for businesses looking to provide Viber-based customer support to your customers. Its ease of use, customization options, instant support capabilities, time and totally free of use, and customer relationship building features make it a powerful tool for businesses of all sizes. CORE FEATURES Single number/agent support – This option will allow you to add a bubble with a single Viber account number for receiving messages in the single account. Different call to action buttons – We provide a set of buttons to use anywhere on your website and all functionalities also can be set with each button. Availability time – You will have available time for a single agent/number and for the buttons. Set timezone – You will able to set your timezone so your time will work based on your time otherwise it will work from the user’s computer’s time. Let your audience know you’re offline – Based on your available time it will show you offline when you are not available Floating bubble animations – We have lots of animations to show the button UI awesomely. Elementor buttons – The plugin provide a Elementor widget which has tons of options for crating amazing Viber chat buttons. Gutenberg Block for buttons – The plugin provide a Gutenberg block which has tons of options for crating amazing Viber chat buttons. PREMIUM FEATURES 👉 Everything in Free: You will get all the free features in premium version. 👉 Unlimited Chat agents You will able to add unlimited agents for chat in different way. There has several options to preset them like grid, list, search feature and many more. 👉 Premium Support If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution. 👉 Lifetime update The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals. Who Is “Chat Support for Viber” For? Online Retailers: Enhance customer service by allowing shoppers to instantly connect with your support team for inquiries about products, orders, or shipping details directly through Viber. Service Industry Businesses: Ideal for restaurants, salons, and consultancy services, this plugin offers a direct line for booking appointments, asking service-related questions, or receiving customer feedback. Healthcare Providers: Doctors’ offices, clinics, and wellness centers can use this tool to facilitate communication with patients, manage appointments, and provide essential health advice promptly. Educational Institutions: Schools and universities can leverage this plugin to streamline communications with students and parents, making it easier to disseminate information and handle queries quickly. Real Estate Agents: Enable potential buyers or tenants to get in touch immediately, discuss property details, schedule viewings, and ask questions about listings without leaving your website. Event Organizers: Use Viber to provide a personal touch in organizing and managing events, allowing attendees to communicate directly for information, updates, or instant assistance. Tech Support Services: Ideal for technology-based businesses offering real-time problem solving and customer support, enhancing user experience and service quality. OTHER AMAZING PRODUCTS FROM ThemeAtelier ➡️ Better WhatsApp Chat Support – A WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website and comes with Gutenberg, Elementor and Shortcode options. ➡️ Eventful – Events Showcase For The Events Calendar – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Darkify Dark Mode – Lightweight, customizable WordPress dark mode plugin for a sleek, accessible, and eye-friendly experience on both frontend and admin dashboard. ➡️ Eventful for Elementor – Events Showcase For The Events Calendar and Elementor – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Greet – Video Bubble Warm Welcome Plugin – A powerful and user-friendly video bubble plugin for WordPress that provides website owners with the opportunity to create a dynamic and engaging welcome experience for their visitors. ➡️ Domain For Sale – Transform your unused domain names into cash with this easy-to-use plugin that provides a professional template, customizable options, and a contact form for effortless selling.

⚠️ This plugin is being discontinued. We recommend switching to Echo Knowledge Base which includes a free, more powerful AI Chat. Features not available in KB AI Chat: FAQs in the chat widget, article search in the chat widget, and direct contact form in the chat widget. Free KB AI Chat features: * Built-in ChatGPT and Google Gemini support * AI training from your KB articles * Source citations in AI responses * Chat history and analytics * AI Smart Search PRO features: * Agent Handoff and Feedback * Email Notifications * PDF Training Data Learn more about Echo Knowledge Base. ✅ AI Chat Integration AI Chat can answer questions based on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source. 73 % fewer repeat tickets (our own numbers) After enabling AI Chat, we saw a 73 percent drop in repetitive questions response times shrank, customers got answers faster, and the team could finally tackle higher-value projects without hiring extra staff. Why Customers Love It Answers in Seconds, Day or Night The bot reads your KB articles, FAQs, pages, and internal notes, then delivers clear replies before a ticket ever lands in your inbox. Set-Up in a Coffee Break A guided wizard walks you from install to “live” in under 30 minutes. No coding, no APIs, no fuss. Visible ROI, Fast Most teams cut repeat questions by the first week freeing staff for revenue-generating work instead of copy-and-paste responses. Built-In Extras Content Gap Alerts – Flags missing or outdated KB articles so you fix an issue once and never hear about it again. Pain-point analytics – Real-time dashboards surface the topics that frustrate users the most, turning support data into a product roadmap. Smart learning – As you update or add content, the model re-indexes automatically, keeping answers accurate without manual re-training. Intelligent Agent Handover – Multiple triggers ensure users get human help when needed: Keyword Detection: Automatically offers agent support when users mention terms like “human”, “agent”, or “support” Sentiment Analysis: Detects frustrated users through thumbs down feedback and offers immediate human assistance Always-On Option: Display a persistent “Talk to Agent” button for instant human connection Powered by AI Engine, the leading WordPress AI plugin that also drives site-wide content and image generation. Intelligent Agent Handover Features Our smart handover system ensures no customer gets stuck: Multi-Trigger System – Detects when users need human help through keywords, negative feedback, or manual request One-Click Setup – Configure agent buttons, keywords, and routing in minutes Custom Workflows – Route to different teams based on keywords or customer type (beta) Our AI integration is powered by AI Engine, the leading WordPress AI plugin, which supports not only your chat but also site editing and image generation needs. Result: fewer tickets, happier users, and support staff who finally have time for the work that moves your business forward. For detailed setup instructions, visit our AI Chat Integration Guide ✅ Contact Form Add contact form to any page Get instant email notifications for inquiries Track which pages generate inquiries Ensure no customer question goes unanswered ✅ FAQs Create custom questions and answers Display FAQs on any page Share FAQs across multiple pages Customize content for individual pages ✅ Search Search FAQs and documentation Integrate with Echo Knowledge Base Search posts and custom post types Quick access to relevant content ✅ Contact Options Add phone support link Include custom URL links Multiple contact methods Easy access to support ✅ Customization Match your website’s branding Customize widget appearance Adjust colors and styles Flexible design options See the AI Chat in action. Open it in the right bottom corner of our website: AI Chat Demo ⭐ How Will AI Chat Assist My Customers? Your customers can get instant answers to their questions through AI Chat, Phone, or FAQs. The AI Chat assistant provides 24/7 automated support by learning from your knowledge base and documentation. AI Chat widget provides FAQs, search, and a contact form. The contact form is available for user queries and issue submissions. Easy-to-find support questions can be displayed on any page. ⭐ KEY FEATURES Quick, five-minute setup. Intelligent agent handover with keyword detection and sentiment analysis. Full conversation context preserved during agent transfers. A lightweight and customizable widget that works great with your branding. Supports RTL and WCAG accessibility. Responsive design that works with any theme. ⭐ WHY CHOOSE AI CHAT WIDGET? Innovative features and ongoing improvements Friendly and timely 24/7 support Integrated with Echo Knowledge Base Unlimited AI Chat widgets and FAQs See our AI Chat documentation here — ⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐ ✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledge base, docs, FAQs, and wikis easily. Learn More ✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More ✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More ✅ Scroll Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.