Cancellation Survey and Offers for Woo Subscriptions vs Quiz and Survey Master (QSM) – Easy Quiz and Survey Maker

Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription. Important links: Premium Version Page | Demo for Plugin Testing | Plugin Documentation Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay. Features Customizable Feedback Forms: Create surveys to understand why customers want to stop their subscriptions. Conditional Multi-Offers: Create multiple different offers within a single survey and trigger specific discounts based on the customer’s specific cancellation reason. Ask for details: Specify certain cancellation reasons that require users to provide a detailed response. Extended text editor: Use the extended editor in survey descriptions to attach media, style your text, and more. Segmented Surveys: Make different surveys for various types of products and categories as well as user roles or accounts. Detailed Analytics: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard. Numerous Hooks: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more. Premium Features Automated Retention Offers: Automatically offer retention incentives if certain survey answers are chosen. Targeted Logic: Link different survey answers to different offers (e.g., offer a “Price” respondent a 50% discount, while offering a “Moving away” respondent a “Skip Renewal” option). Offer discounts: Apply a discount to the user’s subscription when they accept a retention offer to keep their subscription. Offer to skip renewal: Allow users to postpone their next renewal by one subscription period instead of canceling. Inherits Coupon Code Capabilities: Plugin’s discount offers are based on coupon codes, so you can utilize all features of coupon codes to create discounts. Subscription Duration Limits: Limit on whom discounts are offered based on how long the subscription has been active. Retention offers for trials: Exclude users still in their free trial from receiving retention offers. The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes (like Smart Coupons). This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios. How to use Create cancellation survey – Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types. Add multiple retention offers – Create one or more offers (discounts or skip renewal) within your survey. You can now map specific survey answers to specific offers, allowing for a highly personalized retention strategy. Set limits to users, subscriptions, and products – Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and product categories. Test surveys and offers – Make a test purchase and attempt to cancel. Verify that different survey answers trigger the correct corresponding offers as configured. Track retention success in dashboard – Go to Survey Answers in the Surveys & Offers tab to view analytics on which specific offers are performing best for specific cancellation reasons.

Quiz and Survey Master is the easiest quiz and survey maker plugin for creating quizzes, surveys, and forms on your WordPress website. Create everything from fun trivia quizzes to in-depth customer satisfaction assessments, using a user-friendly drag-and-drop quiz maker interface. Go beyond basic questions with multimedia support for richer content, analyze results to gain valuable insights, and even integrate with email marketing services to capture leads. Quiz & Survey Master is a powerful WordPress plugin to increase user engagement, gather valuable data, and build a stronger connection with your audience. Try Demo ➡️ Get a personal sandbox demo with QSM CREATE UNLIMITED QUIZZES AND QUESTIONS Create without limits with our online quiz maker— QSM—to craft unlimited quizzes with endless questions in diverse formats. Utilize the built-in text editor to format text and incorporate images, audio, and video. Build forms, quizzes, and surveys that resonate with your audience, creating a fulfilling learning and engagement experience. This WordPress quiz maker allows you to create from lead generation quizzes, and customer satisfaction surveys, to assessments, personality tests, fun trivia quizzes, and more. QUIZ DEMOS Personality Quiz Flashcard Demo Quiz with Navigation Science Quiz Quiz with Leaderboard Mathematics Quiz DIVERSE RANGE OF QUESTIONS Engage your audience effortlessly with our interactive quiz builder! Easily create tailored quizzes, forms, or surveys using diverse question types that align with your goals and make interaction fun. Multiple Choice: Choose one correct answer option. Multiple Response: Select multiple correct answer options. Dropdown: Pick one correct answer from the dropdown menu options. Short Answer: Provide concise written responses. Paragraph: Write longer, detailed answers. Fill in the Blank: Complete sentences with the correct missing words. Date: Select a specific calendar date. File Upload: Attach images, PDFs, and documents. Number: Enter answers in numerical format. Captcha: Verify identity with anti-bot check. Polar: Answer by choosing a spot on the slider scale. Opt-in: Use the checkbox selection to give permission/agree to a text. ADVANCED QUESTION TYPES QSM comes with some advanced question types in their pro plan; Matching Pairs – Drag and drop answers vertically to match with the correct option. Radio Grid – Choose one answer per row from a grid of options. Checkbox Grid – Select multiple answers per row from a grid of options. CREATE QUIZ WITH BLOCK EDITOR Block Editors in WordPress simplify content creation and customization through intuitive drag-and-drop functionality. QSM incorporates its own block editor, making it the easiest and most convenient way to create quizzes in WordPress, enhancing user experience and workflow efficiency. GAIN BUSINESS INSIGHTS WITH SURVEYS With the QSM plugin, effortlessly create detailed market research surveys and share them on social platforms to gather valuable consumer information. As a comprehensive survey plugin for WordPress, QSM allows you to store data in a database or export it for analysis using advanced features like the export add-on and reporting and analysis addon. Gain valuable insights from efficient data collection and analysis, enabling you to make informed business decisions and share the findings with your audience. FULLY CUSTOMIZABLE Create custom quiz and survey forms by customizing every aspect of your quizzes and surveys that users interact with, using our WordPress quiz builder’s flexible features; Custom Style CSS: Personalize the look and feel of your quizzes and surveys to match your brand and style perfectly. Custom text blocks: Add custom text to various parts of quizzes and surveys for better communication and engagement. Button Labels: Tailor button labels such as start, submit, or retake quiz to improve user experience and align with your quiz’s goal. Template Variables: Use variables to generate custom messages for users and humanize their quiz experience. RESPONSIVE DESIGN Quiz and Survey Master ensures that your WordPress forms, quizzes, and surveys look and perform flawlessly on any device and browser, thanks to its responsive quiz design. This WordPress quiz maker offers smooth performance, even when using its various themes. You can also create unlimited questions without lag and easily share your quizzes with an audience. DISPLAY SCORE-BASED CUSTOM RESULTS With the QSM plugin, you can create customized results based on quiz scores. Tailor multiple result pages to different score ranges, offering a unique and engaging experience for each participant. For example, based on a high score, display a result with a congratulatory message and additional resources, providing high-achieving participants with further learning opportunities. While for a lower score, you might display a result with encouragement and tips for improvement to help users progress. CUSTOM EMAIL TEMPLATES Keep your users in the loop with personalized emails about their progress and results. Customize messages for both users and admins with tailored email templates based on quiz outcomes. Build user loyalty with consistent communication and timely notifications. FLEXIBLE GRADING SYSTEMS Customize how quizzes and assessments are graded with options for correct/incorrect or points-based systems, or use both. Create a competitive atmosphere for participants, motivating them to excel and engage actively in quizzes and exams. ASSIGN CATEGORIES TO QUESTIONS Organize your questions by assigning parent and sub-categories. Create category-specific results for participants based on scores they achieved within each category or average scores of the categories. GENERATE LEADS WITH BUILT-IN CONTACT FORM Expand your customer base and nurture leads effectively with QSM’s lead capture quizzes with in-built contact forms. Collect emails easily and smoothly integrate with top marketing tools like Mailchimp, ActiveCampaign, Zapier, Campaign Monitor, and GetResponse to drive targeted marketing campaigns. OTHER USEFUL FEATURES Set countdown timer Schedule active date and timeframe for quizzes/surveys Set Multi-Page surveys and quizzes with a limited number of questions per page Enable social sharing of quiz/survey results Require user login for privacy and access restrictions Personalized quiz experience with randomized questions, answers, or both Import questions from the Question Bank across quizzes and surveys. Set a limit for incorrect answers that automatically ends the quiz. Limit the number of total entries to quiz or survey Set the number of user attempts to complete the form Display the welcome quiz page with animation Enable comment boxes for each question Enable hints for questions to assist participants. Create math formulas in questions, using TeX and LaTeX notation. Compatible with WPML and its extensions And Much More… ELEVATE YOUR QUIZZES AND SURVEYS WITH QSM PRO Advance your quiz and survey experiences with QSM Pro’s comprehensive toolkit. Access a wide range of professional addons, themes, and integration with tools to maximize user engagement. QSM Pro’s features include: QSM Premium Addons Export and Import: Save time and effort by transferring your quizzes and surveys between websites using the export and import. Reporting and Analysis: Efficiently analyze and visualize data from your surveys using various chart types and methods. Gain valuable insights to drive informed decisions. Advanced Assessment: Create and analyze assessments like personality quizzes and psychometric tests with answer labels and personalized result pages. Quiz Navigator: Improve user experience with an intuitive navigation bar for easy browsing through paginated quizzes and exams. Quiz Proctor: Ensure virtual invigilation preventing tab switches, maintaining full-screen mode, and capturing camera snapshots. Advanced Question Types: Create professional quizzes and surveys by including advanced dropdown, matching pairs, and radio grid question types. Google Sheet Connector: Automate the transfer of quiz and survey data directly to spreadsheets for efficient data handling. Logic: Adjust the quiz content for individual users by displaying questions based on their previous answers. User Dashboard: Show users a personalized dashboard with quiz/survey details including name, score, time taken, downloadable certificate link, and result page. MailChimp Integration: Easily gather data from your quizzes & surveys to create personalized email campaigns for data-driven marketing. Zapier Integration: Save time and optimize efficiency by automating quiz and survey results across over 700 websites and services. QSM Themes Fortune theme Breeze theme Pool theme Sapience theme Sigma theme Ivory theme SUPPORT For clarity on QSM core and features, check QSM Documentation. You can reach for support through our Contact Form or use the WordPress form for free plugin support. We’re equally responsive on both platforms. REACH OUT TO US Join our official FB group. Learn more from our tutorials on Youtube Channel. Get further insights on QSM and WordPress from our Blogs.