Cancellation Survey and Offers for Woo Subscriptions

Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.

Important links:

Premium Version Page | Demo for Plugin Testing | Plugin Documentation

Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay.

Features

Customizable Feedback Forms: Create surveys to understand why customers want to stop their subscriptions.

Conditional Multi-Offers: Create multiple different offers within a single survey and trigger specific discounts based on the customer’s specific cancellation reason.

Ask for details: Specify certain cancellation reasons that require users to provide a detailed response.

Extended text editor: Use the extended editor in survey descriptions to attach media, style your text, and more.

Segmented Surveys: Make different surveys for various types of products and categories as well as user roles or accounts.

Detailed Analytics: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard.

Numerous Hooks: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more.