BugHerd
With BugHerd it’s so easy for clients to provide website feedback. They simply point, click and comment – BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. Install the BugHerd plugin once, send your clients or stakeholders a link, and they can start pinning feedback right away, directly onto any element of your live or WordPress staging site – no code changes, no browser extension, no client login or account setup required. Used by web agencies, in-house dev teams, QA testers, freelancers, and marketing teams worldwide, the BugHerd visual website feedback and bug tracking tool is trusted by over 350,000 people across 10,000+ companies in 172 countries. Every piece of feedback automatically captures a screenshot plus full technical metadata: browser, OS, screen resolution, URL, CSS selector, and more. Feedback flows straight into BugHerd’s built-in Kanban board, or syncs with your favorite developer or PM tools. How it works Get Started with BugHerd in Minutes Step 1: Install the plugin from your WordPress dashboard Step 2: Create your first project Step 3: Invite your team and clients to leave feedback BugHerd Key Features Feedback pinned to the exact element on a web page Clients and teammates click any element on your live WordPress site or WP Admin to leave a comment. Feedback is anchored to that specific element so your developer knows exactly what needs fixing – no more vague emails. Learn more Automatic screenshot & full technical data captured A screenshot along with browser type, OS, screen resolution, and the exact URL are all captured automatically with every piece of feedback. Your team gets everything they need to reproduce and fix an issue without a single follow-up question. Learn more No client account or login required Clients don’t need to create an account or install anything. Send them a link to your BugHerd project and they can start leaving feedback immediately, directly on the page, in their browser. Learn more Task Tracking Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click. Learn more Deep two-way integrations BugHerd has true two-way integrations with all major project management tools, such as Jira, ClickUp, monday.com, Asana, and more; as well as supporting integrations with collaboration tools like Slack & MS Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. Learn more Video feedback for complex issues For feedback that’s hard to describe in text, clients and teammates can record a short video walkthrough directly on a web page. The recording attaches to the task alongside a screenshot and user metadata. Learn more Public feedback widget for ongoing feedback on live sites Visitors can QA your website and leave comments even after your website project has finished. The always-on public widget runs a continuous feedback loop on your live WordPress site. Learn more Who uses BugHerd Web development agencies collecting client feedback on builds, redesigns, and ongoing maintenance In-house dev and QA teams managing bug reports during UAT and pre-launch testing Marketing teams getting sign-off on landing pages, campaign pages, and content updates Freelancers who want to look professional and cut down on client email threads Product teams running continuous feedback cycles on live web applications Get started with BugHerd All BugHerd plans include a free 7-day trial. No credit card required. Start your free trial or book a 1:1 demo with a BugHerd product specialist. How to install the BugHerd WordPress plugin Log in to your WordPress Admin. Go to Plugins → Add New. Search for “BugHerd” and click Install Now, then Activate. Go to Settings → BugHerd and enter your Project Key (find it in your BugHerd project under “Settings” > “General Settings”). Optionally enable “Show BugHerd on WP Admin pages” to collect feedback on Admin pages too. Open your site — the BugHerd sidebar appears on the right, ready for feedback. Need help installing BugHerd? Follow the BugHerd WordPress Installation Guide for help or email support@bugherd.com
Userback
Userback is a powerful visual feedback tool that makes it easy to collect website feedback, report bugs, and collaborate with your team—all from your WordPress site. Whether you’re a developer, designer, or product manager, Userback helps you gather clear, actionable insights to improve your website faster. With Userback, users can submit annotated screenshots, video recordings, and comments directly on your site, helping you identify issues and improve the user experience without endless email threads or unclear feedback. How It Works With Userback, your clients and team can easily submit feedback and bug reports directly on your WordPress site. Our feedback widget captures a screenshot automatically, allowing users to annotate and highlight issues for clear communication. All feedback can seamlessly be managed in Userback, or sent to your preferred project management tool, complete with technical details to help developers quickly understand and reproduce issues. With our 2-way sync integrations, you can collaborate effortlessly, respond to feedback, update statuses, and keep clients informed without leaving your workflow. Key Features Visual Feedback – Users can submit annotated screenshots and video recordings to highlight issues. Bug Reporting – Capture technical details like browser info, console logs, and screen size for faster issue resolution. Customizable Feedback Widget – Control the look, feel, and functionality to match your brand. User Surveys – Collect targeted insights with customizable surveys to understand user needs, preferences, and pain points. Session Replay – Watch real user sessions to see exactly how they interact with your site, helping you identify friction points and improve the user experience. Team Collaboration – Assign feedback, track progress, and integrate with project management tools. Workflow Automation – Streamline your feedback process with automated workflows and notifications. WordPress Plugin Features Easy Setup – Install and activate in just a few clicks – no coding required. Widget Control – Show or hide the feedback widget for specific users or pages. Performance Optimized – The lightweight plugin ensures your site speed remains unaffected. Start Free Ready to improve your WordPress website with better feedback? Get started with a free Userback account at userback.io.
