BuddyPilot Withdrawal – Easy Returns for WooCommerce
BuddyPilot Withdrawal – Easy Returns for WooCommerce adds a complete returns and withdrawal workflow to your store: the mandatory EU withdrawal button required by Article 11a of EU Directive 2023/2673, an online return form for customers, and a declarations dashboard for the operator. From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements. The plugin works alongside your return policy: the customer withdraws from the contract online during the cooling-off period (14 days by default, configurable), and you process the WooCommerce return and refund with native tools. What the plugin does Customer-facing Article 11a compliant “Withdraw from contract here” button on the My Account order detail page Two-step withdrawal form: item selection, declaration preview, one-click confirm Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form Guest checkout support via direct verification flow (email + order number, no login required) My Account withdrawal history list and declaration detail page Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden) Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3) Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support Operator-facing Order edit metabox for registering declarations received via phone, mail or in person Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list Declarations list with search, filtering and sorting in WooCommerce admin Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons Admin notification email sent immediately when a customer submits a withdrawal Legal and compliance Custom order status wc-withdrawal (optional, plugin-registered) with a full change history logged as WooCommerce order notes Annex I(A) withdrawal information page available to generate with one click from Settings Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account Configurable refund period (default 14 days, matches your contract terms) Configurable “delivered” statuses that start the withdrawal clock Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements) GDPR personal data export and anonymisation compatible with WordPress privacy tools HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode WCAG 2.2 AA accessibility compliance on all customer-facing forms Polish and English translations included Pro addon Extended functionality is available via the BuddyPilot Withdrawal Pro addon: Operator-approved automatic refund built from declared items (one click from the declaration screen) Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii) WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount PDF export of the legal withdrawal declaration Country-specific Annex I(B) form generation
Top keywords
- withdrawal17×2.93%
- declaration9×1.55%
- order7×1.20%
- page7×1.20%
- woocommerce7×1.20%
- form6×1.03%
- article5×0.86%
- customer5×0.86%
- eu5×0.86%
- support5×0.86%
- annex4×0.69%
- configurable4×0.69%
WP Consent API
WP Consent API is a plugin that standardizes the communication of accepted consent categories between plugins. It requires a cookie banner plugin and, at least, one other plugin that supports the WP Consent API. With this plugin, all supporting plugins can use the same set of methods to read and register the current consent category, allowing consent management plugins and other plugins to work together, improving compliance with privacy laws. WARNING: the plugin itself will not handle consent. It will show you how many plugins you have without Consent API support and will improve compliance on your site by ensuring smooth communication between cookie banner plugins and plugins that set cookies or track user data. What problem does this plugin solve? Currently, it is possible for a consent management plugin to block third-party services like Facebook, Google Maps, Twitter, etc. But if a WordPress plugin places a PHP cookie, a consent management plugin cannot prevent this. Secondly, some plugins integrate the tracking code on the clientside in javascript files that, when blocked, break the site. Or, if such a plugin’s javascript is minified, causing the URL to be unrecognizable and won’t get detected by an automatic blocking script. Lastly, the blocking approach requires a list of all types of URL’s that tracks data. A generic API where plugins adhere to can greatly facilitate a webmaster in getting a site compliant. Does usage of this API prevent third-party services from tracking user data? Primary this API is aimed at compliant first-party cookies or tracking by WordPress plugins. If such a plugin triggers, for example, Facebook, usage of this API will be of help. If a user embeds a Facebook iframe, a blocking tool is needed that initially disables the iframe and or scripts. Third-party scripts have to blocked by blocking functionality in a consent management plugin. To do this in core would be to intrusive, and is also not applicable to all users: only users with visitors from opt-in regions such as the European Union require such a feature. Such a feature also has a risk of breaking things. Additionally, blocking these and showing a nice placeholder requires even more sophisticated code, all of which should in my opinion not be part of WordPress core, for the same reasons. How does it work? There are two indicators that together tell if consent is given for a specific consent category, e.g., “marketing”: 1) the region based consent_type, which can be opt-in, opt-out, or other possible consent_types; 2) and the visitor’s choice: not set, allow, or deny. The consent_type is a function that wraps a filter, “wp_get_consent_type”. If there’s no consent management plugin to set it, it will return false. This will cause all consent categories to return true, allowing cookies to be set on all categories. If opt-in is set using this filter, a category will only return true if the value of the visitor’s choice is “allow”. If the region based consent_type is opt-out, it will return true if the visitor’s choice is not set or is “allow”. Clientside, a consent management plugin can dynamically manipulate the consent type and set several cookie categories. A plugin can use a hook to listen for changes or check the value of a given category. Categories and most other stuff can be extended with a filter. Existing integrations Categorized, and sorted alphabetically Example plugin Example plugin. The plugin basically consists of a shortcode, with a div that shows a tracking or not tracking message. No actual tracking is done 🙂 Consent Management Providers Abconsent Sirdata CMP. Beautiful Cookie Consent Banner. Clickio Consent Cookie Consent CMP. Complianz GDPR/CCPA. Consent Studio. consentmanager. Conzent. Cookiebot. CookieFirst. CookieHub. CookieTractor. CookieYes – Cookie Banner for Cookie Consent. GDPR Cookie Compliance. GDPR Cookie Consent Plugin – CCPA Ready. GetTerms. iubenda | All-in-one Compliance. Lawwwing. Pressidium Cookie Consent. TrustArc Cookie Consent Manager Consent Requiring Plugins AddToAny. AFL UTM Tracker Plugin. Burst Statistics. Google Site Kit. Pixel Manager for WooCommerce. Woo. WP Statistics. Demo site wpconsentapi.org Below are the plugins used to set up the demo site: Complianz The example plugin javascript, consent management plugin //set consent type window.wp_consent_type = 'optin' //dispatch event when consent type is defined. This is useful if the region is detected server side, so the consent type is defined later during the pageload let event = new CustomEvent('wp_consent_type_defined'); document.dispatchEvent( event ); //consent management plugin sets cookie when consent category value changes wp_set_consent('marketing', 'allow'); javascript, tracking plugin //listen to consent change event document.addEventListener("wp_listen_for_consent_change", function (e) { var changedConsentCategory = e.detail; for (var key in changedConsentCategory) { if (changedConsentCategory.hasOwnProperty(key)) { if (key === 'marketing' && changedConsentCategory[key] === 'allow') { console.log("just given consent, track user") } } } }); //basic implementation of consent check: if (wp_has_consent('marketing')){ activateMarketing(); console.log("set marketing stuff now!"); } else { console.log("No marketing stuff please!"); } PHP //declare compliance with consent level API $plugin = plugin_basename( __FILE__ ); add_filter( "wp_consent_api_registered_{$plugin}", '__return_true' ); /** * Example how a plugin can register cookies with the consent API * These cookies can then be shown on the front-end, to the user, with wp_get_cookie_info() */ function my_wordpress_register_cookies(){ if ( function_exists( 'wp_add_cookie_info' ) ) { wp_add_cookie_info( 'AMP_token', 'AMP', 'marketing', __( 'Session' ), __( 'Store a unique User ID.' ) ); } } add_action('plugins_loaded', 'my_wordpress_register_cookies'); if (wp_has_consent('marketing')){ //do marketing stuff } Service-level consent In addition to category-based consent, the API supports service-level consent control. This allows consent management plugins to grant or deny consent for specific services (like ‘google-analytics’ or ‘facebook-pixel’) independently from their category. When checking service consent with wp_has_service_consent(), the API first checks if explicit consent exists for that service. If no explicit consent is set, it falls back to the consent status of the service’s category. This enables fine-grained control: a user might accept statistics cookies in general, but explicitly deny a specific analytics service. Service consent can be checked and set both server-side (PHP) and client-side (JavaScript): PHP: //check if a specific service has consent if ( wp_has_service_consent( 'google-analytics' ) ) { //activate google analytics } //check if a service is explicitly denied if ( wp_is_service_denied( 'facebook-pixel' ) ) { //service was explicitly denied by user } //set service consent wp_set_service_consent( 'google-analytics', true ); //grant consent wp_set_service_consent( 'facebook-pixel', false ); //deny consent //listen for service consent changes add_action( 'wp_consent_service_changed', function( $service, $consented ) { error_log( "Service {$service} consent changed to: " . ( $consented ? 'granted' : 'denied' ) ); }, 10, 2 ); JavaScript: //check service consent if ( wp_has_service_consent( 'youtube' ) ) { //activate tracking } //check if explicitly denied if ( wp_is_service_denied( 'facebook-pixel' ) ) { //service denied } //set service consent wp_set_service_consent( 'youtube', true ); //listen for service consent changes document.addEventListener( 'wp_consent_api_status_change_service', function( e ) { console.log( 'Service: ' + e.detail.service + ', consented: ' + e.detail.value ); }); Any code suggestions? We’re on GitHub as well!