BuddyPilot Withdrawal – Easy Returns for WooCommerce vs WM Widerrufsmanager for WooCommerce

BuddyPilot Withdrawal – Easy Returns for WooCommerce adds a complete returns and withdrawal workflow to your store: the mandatory EU withdrawal button required by Article 11a of EU Directive 2023/2673, an online return form for customers, and a declarations dashboard for the operator. From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements. The plugin works alongside your return policy: the customer withdraws from the contract online during the cooling-off period (14 days by default, configurable), and you process the WooCommerce return and refund with native tools. What the plugin does Customer-facing Article 11a compliant “Withdraw from contract here” button on the My Account order detail page Two-step withdrawal form: item selection, declaration preview, one-click confirm Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form Guest checkout support via direct verification flow (email + order number, no login required) My Account withdrawal history list and declaration detail page Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden) Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3) Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support Operator-facing Order edit metabox for registering declarations received via phone, mail or in person Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list Declarations list with search, filtering and sorting in WooCommerce admin Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons Admin notification email sent immediately when a customer submits a withdrawal Legal and compliance Custom order status wc-withdrawal (optional, plugin-registered) with a full change history logged as WooCommerce order notes Annex I(A) withdrawal information page available to generate with one click from Settings Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account Configurable refund period (default 14 days, matches your contract terms) Configurable “delivered” statuses that start the withdrawal clock Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements) GDPR personal data export and anonymisation compatible with WordPress privacy tools HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode WCAG 2.2 AA accessibility compliance on all customer-facing forms Polish and English translations included Pro addon Extended functionality is available via the BuddyPilot Withdrawal Pro addon: Operator-approved automatic refund built from declared items (one click from the declaration screen) Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii) WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount PDF export of the legal withdrawal declaration Country-specific Annex I(B) form generation

WM Widerrufsmanager for WooCommerce is more than a withdrawal button. It adds a structured digital withdrawal workflow to WooCommerce: withdrawal button, customer form, order validation, item selection, backend processing, email notifications, documentation and privacy-related tools. Many stores only think about the visible withdrawal button. In daily store operations, however, withdrawal requests also need to be collected, checked, confirmed, documented and processed internally. The plugin helps WooCommerce store owners replace unstructured withdrawal emails with a traceable workflow inside WordPress. More than a withdrawal button The visible button is only the entry point. WM Widerrufsmanager connects the customer-facing withdrawal function with the backend process that follows afterwards. Customers can submit a withdrawal request through a dedicated form, validate their order using the order number and billing email address, and select individual items or quantities for withdrawal. Submitted requests are stored in the WordPress backend and can be reviewed, documented and processed by the store team. How the workflow works The customer opens the withdrawal form. The order is validated using the order number and billing email address. The customer selects the affected items and quantities. The request is stored in the WordPress backend. Store operators can review, process and document the request. Customers and shop operators receive email notifications. Key features Withdrawal button for WooCommerce Dedicated withdrawal form for customers Order validation by order number and billing email address Configurable withdrawal period Item and quantity selection for withdrawal requests Backend overview for submitted withdrawal requests Detail view with status handling Customer and shop email notifications WooCommerce order notes for internal documentation Diagnostics area with form integration checks, system status and support report Privacy notice integration Retention and anonymization options WordPress personal data export and erasure support WPML and Polylang String Translation compatibility for manually saved frontend, privacy and email texts WooCommerce HPOS compatibility Gutenberg blocks, shortcodes and widget integration Prepared for §356a BGB From 19 June 2026, § 356a BGB introduces an electronic withdrawal function for certain distance contracts concluded via an online user interface in Germany. WM Widerrufsmanager helps WooCommerce store owners technically provide and structure such a withdrawal function. The plugin provides a technical solution for collecting, confirming and processing withdrawal declarations. Whether and to what extent a specific store is affected by legal requirements should be reviewed individually. Who is this plugin for? The plugin is designed for WooCommerce stores that want to provide customers with a simple digital way to declare a withdrawal and, at the same time, manage the internal workflow more clearly. It is especially useful for stores that do not want to receive withdrawal requests only as unstructured emails, but want to collect, review and process requests in a traceable backend workflow. Video: Setup in 2 minutes See how quickly you can install WM Widerrufsmanager for WooCommerce, create your withdrawal page, and add the withdrawal button to your store: Video: Submit and manage withdrawal requests This short video shows how customers can submit a withdrawal request using the form and how you can review and manage the request afterwards in the WordPress backend: Easy integration The withdrawal form can be embedded on any WordPress page: [wmwiderrufsmanager_formular] A separate withdrawal button can also be placed anywhere: [wmwiderrufsmanager_button] The button can be placed in the footer, customer area, service pages or legal information pages. Gutenberg blocks for the form and button as well as a classic WordPress widget for the button are also available. Privacy & documentation The plugin stores the data required to process and document a withdrawal request. This may include order data, contact details, selected items, timestamps, status information and internal processing notes. Retention and anonymization options can be configured in the plugin settings. Optional PRO version The free version already includes the core withdrawal workflow for WooCommerce. Additional convenience, documentation, automation and analysis features are available in the optional PRO version, including for example: Flexible order verification for the public withdrawal form, including combinations with email address, order date, billing name/company or billing postcode. Optional alternative notification email address for withdrawal confirmations and later status updates. Security Plus options with request limits and additional protection for public order validation. Product, category and tag based withdrawal rules. Optional withdrawal reasons with custom reason groups for products, categories and tags. Statistics for withdrawal reasons, returned products, trends and reason groups. CSV export and reporting functions for withdrawal data and analytics. PDF confirmation and proof documents for submitted and decided withdrawals. Advanced email templates with branding and additional placeholders. Extended integration into the WooCommerce customer account. Elementor widgets for easier form and button placement. GDPR/privacy automation for retention, anonymization and cleanup workflows. More information about the PRO version: Learn more at widerrufsmanager.de Legal notice This plugin provides a technical solution for collecting and processing withdrawal requests. It does not replace individual legal advice. External services WM Widerrufsmanager includes an optional deactivation feedback form. If an administrator actively clicks “Send feedback & deactivate”, the selected feedback reason, optional message, plugin slug, plugin name, plugin version, detected edition, WordPress locale and submission timestamp are sent to a feedback endpoint operated by Witte Marketing / WM Widerrufsmanager: https://my.widerrufsmanager.de/wp-json/wm-feedback/v1/deactivation No feedback is sent when the administrator clicks “Deactivate plugin”, skips the dialog, closes the dialog or continues using the plugin. No WooCommerce order data, customer data, withdrawal request data, license data, payment data, product data or shop billing data is sent by this feedback form. For more information, please see the Privacy policy.