BuddyPilot Withdrawal – Easy Returns for WooCommerce vs Ujweblapot.hu – Online Elállás for WooCommerce

BuddyPilot Withdrawal – Easy Returns for WooCommerce adds a complete returns and withdrawal workflow to your store: the mandatory EU withdrawal button required by Article 11a of EU Directive 2023/2673, an online return form for customers, and a declarations dashboard for the operator. From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements. The plugin works alongside your return policy: the customer withdraws from the contract online during the cooling-off period (14 days by default, configurable), and you process the WooCommerce return and refund with native tools. What the plugin does Customer-facing Article 11a compliant “Withdraw from contract here” button on the My Account order detail page Two-step withdrawal form: item selection, declaration preview, one-click confirm Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form Guest checkout support via direct verification flow (email + order number, no login required) My Account withdrawal history list and declaration detail page Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden) Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3) Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support Operator-facing Order edit metabox for registering declarations received via phone, mail or in person Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list Declarations list with search, filtering and sorting in WooCommerce admin Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons Admin notification email sent immediately when a customer submits a withdrawal Legal and compliance Custom order status wc-withdrawal (optional, plugin-registered) with a full change history logged as WooCommerce order notes Annex I(A) withdrawal information page available to generate with one click from Settings Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account Configurable refund period (default 14 days, matches your contract terms) Configurable “delivered” statuses that start the withdrawal clock Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements) GDPR personal data export and anonymisation compatible with WordPress privacy tools HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode WCAG 2.2 AA accessibility compliance on all customer-facing forms Polish and English translations included Pro addon Extended functionality is available via the BuddyPilot Withdrawal Pro addon: Operator-approved automatic refund built from declared items (one click from the declaration screen) Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii) WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount PDF export of the legal withdrawal declaration Country-specific Annex I(B) form generation

Ujweblapot.hu – Online Elállás for WooCommerce adds a customer-facing online withdrawal request flow for WooCommerce stores. The Lite plugin provides a secure full-order withdrawal request form that can be added to a page with the [ujwe_elallas] shortcode. Guest customers are verified with multiple order data points: order number, billing email address and billing phone number. At least two of the three submitted values must match the WooCommerce order data. Logged-in customers do not need to enter separate identification data. Instead, the plugin lists their eligible WooCommerce orders and lets them select the order they want to submit a full-order withdrawal request for. Main features: Withdrawal request form for WooCommerce stores. Shortcode: [ujwe_elallas]. Guest customer verification with order number, email and phone. Phone number normalization for safer matching. Logged-in customer order list. Full-order withdrawal request flow. Confirmation step before final submission. Required declaration / GDPR checkbox. Customer confirmation email. Admin notification email. WooCommerce order note integration. Duplicate active withdrawal request protection. Basic rate limiting and security event logging. HPOS-compatible WooCommerce order API usage. Mobile-friendly frontend. Documentation: https://ujweblapot.hu/online-elallas-lite/ WooCommerce dependency WooCommerce must be installed and active. Without WooCommerce, the plugin shows an admin notice and the withdrawal flow is not available. Compatibility target: WordPress 6.3 or newer. PHP 8.1 or newer. WooCommerce 8.0 or newer. WooCommerce tested up to: 10.8. WooCommerce HPOS compatible. Legal disclaimer This plugin is a technical tool for handling online withdrawal requests. It does not provide legal advice. The store owner is responsible for legal compliance, consumer information, terms and conditions, and the final legal wording shown to customers.