BuddyPilot Withdrawal – Easy Returns for WooCommerce vs Terms & Conditions Per Product

BuddyPilot Withdrawal – Easy Returns for WooCommerce adds a complete returns and withdrawal workflow to your store: the mandatory EU withdrawal button required by Article 11a of EU Directive 2023/2673, an online return form for customers, and a declarations dashboard for the operator. From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements. The plugin works alongside your return policy: the customer withdraws from the contract online during the cooling-off period (14 days by default, configurable), and you process the WooCommerce return and refund with native tools. What the plugin does Customer-facing Article 11a compliant “Withdraw from contract here” button on the My Account order detail page Two-step withdrawal form: item selection, declaration preview, one-click confirm Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form Guest checkout support via direct verification flow (email + order number, no login required) My Account withdrawal history list and declaration detail page Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden) Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3) Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support Operator-facing Order edit metabox for registering declarations received via phone, mail or in person Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list Declarations list with search, filtering and sorting in WooCommerce admin Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons Admin notification email sent immediately when a customer submits a withdrawal Legal and compliance Custom order status wc-withdrawal (optional, plugin-registered) with a full change history logged as WooCommerce order notes Annex I(A) withdrawal information page available to generate with one click from Settings Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account Configurable refund period (default 14 days, matches your contract terms) Configurable “delivered” statuses that start the withdrawal clock Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements) GDPR personal data export and anonymisation compatible with WordPress privacy tools HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode WCAG 2.2 AA accessibility compliance on all customer-facing forms Polish and English translations included Pro addon Extended functionality is available via the BuddyPilot Withdrawal Pro addon: Operator-approved automatic refund built from declared items (one click from the declaration screen) Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii) WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount PDF export of the legal withdrawal declaration Country-specific Annex I(B) form generation

The Terms and Conditions per Product plugin allows you to easily add terms and conditions to specific products on your WooCommerce store. This can be particularly useful for products that require special terms and user acceptance. With this plugin, you can easily create and manage terms and conditions for each individual product, ensuring that your customers are fully informed and agree to the specific terms before making a purchase. This plugin is a must-have for any WooCommerce store selling products with special terms, as it helps ensure that both you and your customers are fully informed and protected. Important: This plugin is an extension of the WooCommerce plugin and it cannot function independently. Check out the Plugin Homepage for documentation and the changelog. Main Features ✅ The ability to add terms and conditions to specific products on your WooCommerce store. ✅ A customizable terms and conditions checkbox on the checkout page, so customers must agree to the specific terms before completing their purchase. ✅ Option to ensure users open the Terms and Conditions URL on the checkout page before being able to check the terms. ✅ Option to show the terms on the product page. ✅ Option to hide the default WooCommerce terms if custom terms are applicable. ✅ Log User Acceptance in order details. [Premium] ✅ The option to add terms and conditions per product category or tag. [Premium] ✅ The option to show the terms in a modal/popup. [Premium] ✅ Great support. Filters and Actions Multiple hooks will allow you to customize the plugin even further. Like this plugin? Please consider leaving a 5-star review. Do you have any questions: Contact us.