Brosix Live Chat vs Social Live Chat Helpdesk – MyAlice

WordPress Chat Plugin Use the WordPress Live Chat Plugin by Brosix to add live chat support to your WordPress website quickly and effortlessly. Provide instant communication with on-site visitors and customers and enable a prompt resolution to their questions or concerns. Increase your sales and build stronger customer relationships with a fully functional WordPress live chat plugin. Chat with website visitors from the convenience of a desktop application on your computer, a mobile application on your phone or tablet, and a web application on any web browser. Benefits Brosix’s Live Chat plugin allows you to engage directly with your customers and website guests. It’s simple to set up and easily integrates into your website. The Live Chat plugin is an integrated feature in Brosix private team communication networks. Through the Brosix Live Chat plugin you can improve your customer support accessibility, easily monitor live chat agents’ communications, boost your sales and client conversions, and much more! Brosix LiveChat Plugin Features: Simple to set up, use and administer Encrypted messaging with customers and between agents Dedicated chat room on Brosix networks for agents Customized groups for agents Three availability options for agents Several plugin color options Custom plugin placement on right or left side of the webpage Agent applications for Windows, Mac, Linux, iOS, Android and web About Brosix Brosix is an Instant Messaging Software for businesses designed with team communication in mind. It’s a tool that provides team members with encrypted, real-time communications across multiple platforms that streamline how day-to-day business gets done. At the same time, Brosix gives managers full control over all accounts and communication, allowing for effective administration. Brosix also allows live chat agents to communicate with each other in real time in order to resolve issues and answer customer enquiries.

LIVE CHAT + SOCIALS TOGETHER The old way of using communication tools like Live Chat, WhatsApp, WhatsApp, Telegram, Line, Viber, Instagram, Facebook Messenger plus eCommerce was disjointed and siloed. MyAlice puts an end to silos and delivers a new way of turning you and your team into revenue champions. Integrate your WooCommerce store with MyAlice to build personalized customer experiences that boost your sales. Engage your customers with targeted WhatsApp campaigns and drive more revenue with our powerful automation features designed for eCommerce. MULTIPLE AGENTS IN 1 INBOX Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox. CHAT WIDGET Add a chat widget in a few simple steps to your online store. Add your own logo, text, and colors, and set up in a matter of minutes. CENTRALIZED INTERACTIONS AND SUPPORT ON THE GO No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize all your customer interactions under one dashboard. Use our iOS or Android mobile app that allows support from anywhere. CHATBOT FOR ALL SOCIAL CHANNELS Using MyAlice’s automation, create AI-powered chatbot that will automatically respond to your customers 24×7. For all social channels including WhatsApp. SCHEDULE OUTBOUND CAMPAIGNS Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in! AUTOMATE YOUR CUSTOMERS’ BUYING EXPERIENCE Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more WooCommerce triggers by creating business templates. CONVERT CUSTOMERS ON SOCIALS MyAlice integrates with your website and automatically pulls your entire catalog into WhatsApp. Bring your store to WhatsApp to make sales easier! TAKE AND UPDATE ORDERS When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice’s deep WooCommerce integration, you can now do it with a single click while chatting with your customer. TRACK REVENUE AND ROI Analyze the revenue of your WhatsApp messages, campaigns, and store automation. Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance. GET VERIFIED GREEN TICK MARK Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API. This is way more than your traditional live chat plugin. MyAlice expands on your social communication, boosts sales with automated campaigns, and engages customers at every stage of their journey. It helps you bring in immediate sales, generate leads with purchase intent, delight customers, and make them buy again and again and again! Easily migrate from Tidio, HubSpot, Tawk, Crisp, Reve Chat, Live Chat, Jivo Chat, Olark, Chatra, Wati, Zendesk, Freshdesk, Reamaze, Drift, Intercom, Helpscout, Zoho, and eDesk. We’ll assist you with migration. When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact. Get a demo or Sign-up to see it in action.