AI Chatbot by Botami – Smart AI Assistant for Customer Support & Lead Generation vs Ochatbot – AI Chatbot for eCommerce & Support

Botami AI Chatbot brings the power of advanced AI to your WordPress website. Deliver instant, intelligent customer support, capture qualified leads, and increase sales with a beautiful, customizable chatbot that works 24/7. Perfect for businesses, online stores, SaaS platforms, and service providers who want to automate customer interactions while maintaining a personal touch. Why Choose Botami? Quick Setup – Get your AI chatbot live in under 2 minutes No Coding Required – Simple API key configuration AI Powered – Advanced AI that understands context and intent Lead Capture – Automatically collect and qualify visitor information 24/7 Availability – Never miss a customer inquiry again Multilingual – Communicate in any language automatically GDPR Compliant – Privacy-first design with full data control Mobile Optimized – Perfect experience on all devices Core Features Smart Conversations Natural language understanding powered by advanced AI Context-aware responses for accurate answers Intelligent conversation flow Automatic language detection Lead Generation Capture visitor contact information Qualify leads with smart questions Email notifications for new leads Export lead data anytime Full Customization Match your brand colors and style Custom welcome messages Personalized avatar and bot name Position control (bottom right or bottom left) Easy Management Configure everything from the Botami Dashboard Chat history and analytics Page-level chatbot control URL exclusion options Performance & Security Lightweight code for fast loading GDPR and privacy compliant Secure data handling Compatible with all caching plugins Premium Features Upgrade to unlock advanced capabilities: Knowledge Base Training – Upload PDFs and connect URLs to train your bot Advanced Analytics – Track conversations, user satisfaction, and conversion rates Custom Branding – Remove “Powered by Botami” and add your logo Priority Support – Get help from our team within 24 hours Chat Transcripts – Download full conversation histories Interactive Surveys – Guide visitors with dynamic questionnaires FAQ System – Answer common questions automatically Upgrade to Premium Perfect For E-commerce Stores – Answer product questions, guide purchases, reduce cart abandonment SaaS Websites – Qualify leads, explain features, assist with onboarding Service Businesses – Book appointments, answer FAQs, collect inquiries Support Teams – Deflect repetitive questions, provide instant help Educational Sites – Guide students, answer course questions, enrollment assistance Works With WooCommerce Elementor Gutenberg Divi Builder Contact Form 7 All major WordPress themes WP Rocket and caching plugins Cloudflare and CDNs Get Started Install and activate the plugin Get your free API key from Botami.ai Paste the API key in the Botami Chatbot settings Configure your chatbot from the Botami Dashboard Your AI chatbot is live! Free Plan Available – Start with our free tier and upgrade when you grow. Privacy & Data Security Botami takes your privacy seriously: What We Collect Chat conversations for AI response generation Visitor messages and bot responses Lead information if provided by visitors (name, email) Basic usage analytics for service improvement What We Don’t Do We never sell or share your data with third parties No tracking cookies without consent No personal data collection without explicit visitor interaction No data retention beyond what you configure Your Control Delete all data from your Botami Dashboard Export conversation data anytime Full GDPR, CCPA, and privacy law compliance Security All data transmitted via secure HTTPS Encrypted storage Regular security audits and updates API communication over SSL/TLS For complete details, visit our Privacy Policy Third-Party Services This plugin connects to the Botami AI service to provide chatbot functionality: Botami API Service URL: app.botami.ai Purpose: Process chat messages and generate AI responses Data transmitted: User messages, conversation context Privacy: Privacy Policy | Terms of Service Support Documentation Access the documentation from your Botami Dashboard Contact Support Email: [email protected] Requirements WordPress 5.0 or higher PHP 7.4 or higher HTTPS-enabled website (recommended) Botami API key (free signup) About Botami Botami is an AI chatbot platform designed specifically for WordPress websites. Our mission is to make advanced AI technology accessible to every website owner, helping businesses automate support, capture leads, and improve customer experience. Trusted by thousands of websites worldwide, Botami combines cutting-edge AI technology with WordPress simplicity. Visit Botami.ai to learn more.

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.