Bit Flows vs GRT Ticket

AI Agent inside Bit Flows makes WordPress think, decide, and automate. Experience true AI automation in WordPress. Bit Flows works like a visual workflow automation builder inside WordPress, with native WordPress plugin integrations and external app connections. Bit Flows can automate tasks across platforms like ChatGPT for content creation, Google Sheets for data, or updates on multiple platforms. It routes form or order submissions automatically to CRMs, Slack, WhatsApp, Gmail, and more, letting its AI Agent decide the best flow. With Bit Flows, your WordPress automations can run in the background after setup. For example, after a form submission or based on any event, the data can be processed and sent to over 320+ platforms. What You Can Build with Bit Flows Run Zapier / n8n-like workflows directly inside WordPress Build powerful AI Agents without writing a single line of code Connect 320+ apps and services in just minutes Automate WordPress, WooCommerce, and SaaS apps from a single platform Build AI-driven customer support & HR workflows Add Human in the Loop approval steps for manual review Connect MCP-compatible servers inside AI Agent workflows Format, parse, and calculate dates with the Date Time tool Automate content, emails, CRM, and lead management. Add AI decision-making to your real business workflows 🔥 Features & Tools AI Agent: A built-in AI assistant that analyzes data, makes decisions, and runs multi-step workflows for you. Human in the Loop: Pause a workflow and wait for manual approval or decline before the next step runs. MCP Client: Connect MCP-compatible servers inside AI Agent workflows and let your agent call external tools from a configured MCP server. Unlimited Workflows and Tasks: Create as many multi-step automations as you want, without limits. Automate every process on your site. Drag & Drop Builder: Intuitive visual workflow editor, no coding needed. Just drag steps and link them to automate tasks with ease. Multi-step Automation: Build complex automation flows with multiple actions, conditions, and branches. Conditional Logic: Automate decision-making in your workflows with powerful if/else logic. Schedule, Delay, and Date Time tools: Start workflows at the right time, pause steps when needed, and format or calculate dates inside your automation. Repeater / Loop and Iterator: Repeat actions or iterate lists for bulk automated operations effortlessly. JSON/XML Parser: Automatically parse and extract data from API responses or webhook payloads. Incoming & Outgoing Webhooks: Use standard webhooks with any service. Trigger automation flows from external events. Custom App / API Connector: Create custom integrations by integrating any API endpoint and automating data exchange. Fail Task Notifications & Logging: Keep detailed logs of each step and get notified on failures or retries. Cloud Cron: Run scheduled workflows reliably without depending only on WP cron. Deep WordPress and WooCommerce Integration: Works with Elementor, WPForms, Contact Form 7, Fluent Forms, Fluent CRM, WooCommerce, FluentCart, Tutor LMS, LearnDash, and more for AI automation. Dark Mode & Quick Testing: Modern interface with a dark theme and instant flow testing. 🔗 Useful Links 🚀Try Full Version Demo | 🚀Docs | 🚀Video Tutorials | 🚀Support | 🚀Facebook Group | 🚀Upgrade to Pro | 🚀Bit Flows Repository WooCommerce Automation Bit Flows helps e-commerce businesses optimize operations by automating order and customer workflows. When an order is placed or a customer registers, Bit Flows can send that data to Google Sheets or your CRM. You can also automate inventory updates, coupon generation, or email notifications. For example, you can automate follow-ups, inventory checks, and coupon creation instantly. WordPress Automation Automating WordPress tasks is now smarter with Bit Flows. Connect plugins like Elementor, Fluent Forms, Tutor LMS, or Contact Form 7 to your workflows. For example, when a form is submitted, Bit Flows can create a post, send emails, and update CRM records (e.g. FluentCRM) automatically. AI Agent for Agentic Workflow Automation The AI Agent acts as a brain inside your WordPress dashboard. It understands context and goals, making workflows truly agentic. You can use it to analyze form input or support queries and automatically decide the next steps. This turns your site into a smart assistant that can think and act, not just execute fixed rules. Human in the Loop Approval Workflows Human in the Loop lets a workflow pause and wait for a real person to approve or decline a request before the flow continues. You can send a review email, then continue the workflow based on the reviewer response. MCP Client for AI Agent Workflows The MCP Client lets Bit Flows connect with MCP-compatible servers inside AI Agent workflows. Add the MCP Server URL, choose the connection method, and let the AI Agent access available tools from that server during the workflow. Content Generation with AI Bit Flows connects ChatGPT, Gemini, Claude, Deepseek, and Perplexity to generate content automatically. Generate blog posts, marketing copy, or FAQs on demand. For example, feed headlines or keywords into a Bit Flows workflow and let the AI create full articles or social media captions. Autoblogging with ChatGPT, Gemini, and Claude Set up an autoblogging workflow using ChatGPT, Gemini, or Claude. When you add a new topic or keyword, Bit Flows can call the AI model to write a draft post and publish it. Integrate images or formatting and go live without manual writing. Google Sheets Integrations Track and log data automatically with Google Sheets integrations. Any form submission, e-commerce order, or user registration can be sent to a spreadsheet for reporting. CRM Integrations Bit Flows integrates with popular CRMs like HubSpot, Salesforce, and FluentCRM. New leads from forms or stores can be added instantly. Workflow automation and AI help update contacts, track interactions, and keep your CRM in sync across platforms. Email Marketing Automation Automate your email campaigns using Bit Flows. Connect form submissions and order leads to email tools like Mailchimp or SendGrid. When someone signs up on your site, Bit Flows can add them to a campaign, send welcome emails, or schedule newsletters. Webhook Integrations Use webhooks to integrate any SaaS or custom app. Incoming webhooks trigger flows from external events, and outgoing webhooks send data to any endpoint. This flexibility means you can integrate with services like n8n or any API-driven platform. Image Generation with Nano Banana and DALL·E Enhance your content with AI-generated images. Bit Flows’ Image Helper integrates Nano Banana (a lightweight image AI) and DALL·E. You can automatically create visuals for posts or products. For example, generate a featured image based on your blog topic or a custom product graphic using AI, all within your workflow. WhatsApp, Telegram, Discord, Slack Integrations Communicate and notify through messaging apps. Bit Flows supports WhatsApp, Telegram, Discord, Slack. Send automated alerts or messages when events occur. For example, get a Slack notification of new orders or send order updates to customers on WhatsApp. SaaS Integration (Shopify, Mailchimp, JotForm) Link popular SaaS tools easily. Use Shopify triggers for new orders or sync data with Mailchimp for email marketing. You can also push form entries from JotForm. For example, automatically sync Shopify orders or trigger automation when JotForm entries arrive. LMS Integrations Automate your online learning platform with Bit Flows. When a user enrolls or completes a course, automatically update records, send certificates, or email reminders. Bit Flows works with Tutor LMS, LearnDash, and other course plugins. Form Automation Turn form submissions into automated processes. When a user submits a form (WPForms, Contact Form 7, Fluent Forms, etc.), Bit Flows can route the data anywhere: email, CRM, Google Sheets, or even trigger the AI Agent to draft a response. AI Integrations (ChatGPT, Gemini, Deepseek, Perplexity, Claude) Connect the latest AI models in your workflows. Bit Flows supports ChatGPT, Gemini, Claude, Deepseek, and Perplexity via OpenAI actions. Create workflows that call these AI services for content, analysis, translation, or image generation. Free Triggers Bit Form Bit Assist Contact Form 7 WPForms Webhook WordPress WooCommerce Elementor Form Free Actions ChatGPT (OpenAI) Perplexity Claude DeepSeek Gemini Google Sheet WhatsApp API Request HTTP SMTP Mail Webhook WordPress Telegram OpenRouter Groq Tools AI Agent Human in the loop (Pro) MCP Client (Pro) Condition Router Iterator Repeater/Loop Parsers (CSV, XML, JSON) Delay, Schedule and Date Time Image Helper Free Features Unlimited workflows Unlimited tasks Multi-step workflows Details logs Notification of Failed Tasks Tasks re-execution Custom app with API, Webhook, or WP Action Hook Available Popular Integrated Platforms ACPT ActivePieces Airtable Albato Asana Automatisch AutomatorWP Benchmark Brevo (Sendinblue) ClickUp Demio Discord Drip Dropbox Elastic Email EmailOctopus Emailit Encharge FlowMattic Flowlu GetGist GetResponse Gmail GoHighLevel Google Calendar Google Drive Google Meet Google Tasks HubSpot Integrately JetEngine KonnectzIT Lemlist Line MailBluster MailerCloud MailerPress Make Microsoft Excel n8n Newsletter Notion Rapidmail Selzy SendFox Sperseio SyncSpider System.io Thrive Automator Twilio Uncanny Automator Woodpecker WP Fusion Zapier Zoho Flow Zoho Project bbPress EasyCommerce FluentAffiliate FormGent Nex Forms Paymattic Profile Builder Quill Forms SureFeedback SureMail UserFeedback WP Travel Engine WP User Frontend Academy LMS Affiliate WP AidaForm Amelia Booking ARForms ARMember Asgaros Forum Avada Forms Beaver Builder Bit Social Booking Calendar Contact Form Breakdance Bricks Builder BricksForge brizy CartFlows CoBlocks Cognito Forms Contact Form Email Divi Form Builder Dokan Multivendor eForm Easy Digital Downloads Essential Addons for Elementor Essential Blocks Eventin The Events Calendar Everest Forms Fillout Fluent Booking FluentCart Fluent Forms FluentSMTP Fluent Support 123FormBuilder FormCraft 3 Formaloo Formester Formidable Forms Forminator forms.app Forms.io by 500apps Formstack Forms GamiPress GeoDirectory GiveWP GoZen Forms Google Forms Google Sheet Gravity Forms Groundhogg Gutena Forms Happyforms Hustle Involve.me JetForm Builder Kadence Blocks Form Kali Forms Klaviyo LearnDash LifterLMS Line Mailchimp Forms MailerLite Forms Mailster MakeForms MasterStudy LMS MemberPress MetForm MetaBox Microsoft Forms MightyForms Moosend Forms New User Approve Ninja Forms OptinMonster Forms Paperform Pie Forms Piotnet Addon Form Piotnet Forms Poptics Popup Maker RafflePress Restrict Content Shopify SiteOrigin Widgets SliceWP Solid Affiliate Spectra Squarespace Forms StoreEngine SureCart SureForms Survey Monkey SurveyNinja SurveySparrow Tally Forms Telegram Tidio Tripetto Tutor LMS Typeform Ultimate Member Unbounce Forms Voxel WPSubscription WooCommerce Bookings weForms Webflow Forms Wispform WooCommerce Memberships WooCommerce Subscriptions Woorise wpForo Forum WPFunnels WP Job Manager WS Form Wufoo Zoho Forms Some Real-World Use Cases with Bit Flows Lead Qualification and Routing with AI Agent When a WPForms or Elementor form submission comes in, Bit Flows uses an AI Agent to analyze the message and route the lead to the appropriate CRM or Google Sheets. The workflow can automatically send a personalized response via Gmail and qualify the lead without manual effort. Autoblogging Automatically generate blog posts with ChatGPT, Gemini, or Claude. Use Bit Flows to publish AI-generated content directly to WordPress on a schedule. AI-Powered Product Descriptions When a new WooCommerce product is added, use Bit Flows to call ChatGPT or Gemini and craft a product description. The AI Agent can update the product automatically. E-commerce Automation When a new WooCommerce order or Shopify sale occurs, Bit Flows can add the customer to your CRM, update Google Sheets, and send a confirmation email. You can also trigger an AI workflow to generate personalized discounts or related product suggestions automatically. Customer Support Automation When a customer submits a support question, Bit Flows can send it to Claude or ChatGPT for a draft reply. The answer can be emailed to the customer and logged in a Google Sheet. Your team is notified on Slack for a final review, automating your support workflow. Custom App Integration Use Bit Flows to integrate an external API. For example, integrate a shipping system: Bit Flows can send shipment data to an API and parse the response to update your WooCommerce order status, all automatically. ⭐ User Reviews bubdev – ⭐⭐⭐⭐⭐ The Missing Piece in WordPress Automation John N – ⭐⭐⭐⭐⭐ Powerful Automation with Bit Flows Plugin for WordPress downtownboogie – ⭐⭐⭐⭐⭐ Great solution for automations on my client sites 🎉 Overview of other products we are offering : Bit Form: A powerful WordPress form builder that lets you create multi-step and conversational forms with a smart drag-and-drop builder. Bit Integrations: A no-code WordPress automation plugin that lets you connect 300+ apps and services to automate your workflows in minutes. With its 3 easy automation methods, you can automate tasks, sync data, and maximize productivity. Bit Assist: Connect all your customer support channels with a single button. Integrate Floating Chat Widget, WhatsApp, Email, SMS, Telegram, Messenger, and more with Bit Assist. Bit Social: A social media automation tool that lets you auto-post, schedule, and share instantly across 12+ platforms like Facebook, Instagram, LinkedIn, X, Pinterest, and more with a smart calendar view. Bit SMTP: Bit SMTP makes sending emails from your WordPress site easy and secure, ensuring they reach the right inbox every time. Bit File Manager: Bit File Manager is a WordPress plugin for easy file management. Upload, organize, and control from your WordPress dashboard. Webhook.is: Test your incoming webhook response & send outgoing webhook requests for free. 📢 Join our Bit Apps community & get updates on our plugins. External Services Bit Flows only connects to third-party services when explicitly configured by the site administrator. No data is sent without deliberate user action. For full details on what data is sent, when it is sent, and each service’s Terms of Use and Privacy Policy: Complete External Services Documentation

Note on Minified JS: The public/js/supabase.js file is a minified build of the Supabase JS client. Source code available at: https://github.com/supabase/supabase-js Features Webhooks & Integrations (New!): Send notifications to Slack, Discord, or Zapier when a new ticket is created. Supabase Integration: True real-time chat powered by Supabase Realtime DB (optional) Guest Access (New!): Guests can view and reply to their tickets immediately after submission via secure cookie (no login required). Create and manage tickets from WordPress admin and frontend Real-time chat between users and admins Custom Fields Builder: Create custom forms with Text, Textarea, Number, Email, URL, Select, and Date fields Advanced Search: Filter tickets by User Name or Ticket ID instantly Guest Ticket Submission: Users can submit tickets without an account (secure cookie access) User Profile: Users can manage their profile and upload avatars Auto-Assignment: Automatically assign tickets to agents based on category Agent Performance: View stats on agent performance and ticket resolution Email Piping: User replies via email are automatically added to ticket chat Email Notifications: Chat replies are sent to user email (with direct frontend links) IMAP/SMTP settings configurable via plugin settings Secure input handling and WordPress coding standards compliant Fully GPL-2.0 compatible External Services This plugin integrates with the following third-party services: 1. Twilio (Optional) Service: Twilio API (WhatsApp & SMS) Usage: Sends notifications to admins and users via WhatsApp or SMS. Data Sent: Message content, phone numbers. Privacy Policy: Twilio Privacy Policy 2. Supabase (Optional) Service: Supabase Realtime Usage: Provides real-time chat capabilities. Data Sent: Chat messages, user IDs (for authentication). Privacy Policy: Supabase Privacy Policy 3. Webhooks (Slack, Discord, Zapier) Usage: Sends ticket data to external services for notification/automation. Data Sent: Ticket details (title, ID, user email, message). Supabase Configuration (Optional for Realtime) Create a project at Supabase. Get your Project URL, Anon Key, and Service Role Secret. In WordPress, go to GRT Ticket > Settings and enter these credentials. In Supabase SQL Editor, run this command to create the messages table: create table public.grt_messages ( id bigint not null, ticket_id bigint not null, sender_type text not null, sender_name text not null, message text null, attachment_url text null, is_internal integer null default 0, created_at timestamp with time zone null default now(), constraint grt_messages_pkey primary key (id) ) TABLESPACE pg_default; IMPORTANT: Go to Supabase Dashboard > Database > Publications (or Replication) and enable “grt_messages” for Realtime. (Otherwise, no messages will be received!) Enable “Realtime Chat” in plugin settings.