- Listing audit
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GRT Ticket is a WordPress Plugin Directory app by Ridhwan Ahsan. With a rating of 5.0★ from 1 reviews.
GRT Ticket is a WordPress app, with a 5.0 average rating from 1 review, as of Sep 11, 2026.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
GRT Ticket is a WordPress app. It holds a 5.0★ average from 1 review on WordPress.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
How GRT Ticket works
Show full descriptionShow less
Note on Minified JS: The public/js/supabase.js file is a minified build of the Supabase JS client. Source code available at: https://github.com/supabase/supabase-js
Features
Webhooks & Integrations (New!): Send notifications to Slack, Discord, or Zapier when a new ticket is created.
Supabase Integration: True real-time chat powered by Supabase Realtime DB (optional)
Guest Access (New!): Guests can view and reply to their tickets immediately after submission via secure cookie (no login required).
Create and manage tickets from WordPress admin and frontend
Real-time chat between users and admins
Custom Fields Builder: Create custom forms with Text, Textarea, Number, Email, URL, Select, and Date fields
Advanced Search: Filter tickets by User Name or Ticket ID instantly
Guest Ticket Submission: Users can submit tickets without an account (secure cookie access)
User Profile: Users can manage their profile and upload avatars
Auto-Assignment: Automatically assign tickets to agents based on category
Agent Performance: View stats on agent performance and ticket resolution
Email Piping: User replies via email are automatically added to ticket chat
Email Notifications: Chat replies are sent to user email (with direct frontend links)