Chat Widget vs Tidio – Live Chat & AI Chatbots

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn chat, and more. It supports popular live chat support integrations such as Tidio live chat, Tawk live chat, Intercom live chat, Crisp live chat and more, ensuring you never miss an opportunity to communicate directly with your customers. Bit Assist Plugin Deep-Dive Tutorial! – by EZ WP 4U 🎯 Key Features: – 30+ social and live chat platforms in one widget – Customizable design, icon, position, animation, and behavior – Works with live chat tools like Tidio, Tawk.to, Crisp, Intercom – WooCommerce integration for order & shipping lookup – Built-in contact form, FAQ section, and knowledge base – External site publishing (Shopify, Wix, Squarespace, etc.) – Webhook support for automation (Zapier, Make, Bit Flows) – Dark mode and mobile/desktop targeting Although Bit Assist isn’t itself a dedicated chat widget system, it easily integrates various messaging and social platforms into a single, intuitive floating chat widget for your WordPress website. Bit Assist offers unique advanced features such as a customizable Contact Form, an easy-to-use FAQ section, a built-in Knowledge Base, WooCommerce Order Details, WordPress Search, and WebHook. How to Add ALL Messaging Platforms to WordPress? | Bit Assist Tutorial – by WP Simple Hacks You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace, using the External Publish feature, which allows for smooth customer support across all your online channels. 📢 Stay Updated & Connected: 🚀 Try Demo | 🚀 Documentation | 🚀 Premium | 🚀 Support | 🚀 Facebook Community | 🚀 YouTube Channel Free WordPress Floating Contact Button Plugin | Bit Assist Tutorial – by Quick Tips ** Easily chat with 30+ channels are:** Call Custom Form Custom iframe Custom Channel Discord FAQ WooCommerce Google Map Instagram Knowledge Base Line WP Search LinkedIn Messenger Live Chat Messenger Slack Tidio SMS Snapchat Tawk Telegram Crisp TikTok Twitter Chat Intercom Viber Waze WeChat Calendly Pinterest WhatsApp Chat YouTube Signal TidyCal ✅ Chat Widget with Multiple Messaging Channels Supports 30+ channels including WhatsApp, Facebook Messenger, Telegram, Line, Instagram, Discord, Slack, SMS, Twitter, LinkedIn, TikTok, Snapchat, Viber, Signal, and more live chat support channels. Integration with popular live chat support tools: Tawk to live chat support, Tidio live chat support, Intercom live chat support, and Crisp live chat support. ✅ Intuitive Floating Chat Widget Place the widget in any corner of your website (bottom-left, bottom-right, top-left, top-right). Select widget behavior: Click to Open, Hover to Open, or Open by Default. Multiple styles available to match your branding. ✅ Customizable Forms & FAQ Create customized contact forms tailored to your brand identity. Add FAQs directly within the widget to quickly address common visitor questions. ✅ WooCommerce Integration Allow customers to quickly check order statuses or shipping information directly from the widget. It saves user time & effort. ✅ Built-in Knowledge Base Easily integrate your existing knowledge base or create new articles to help customers find instant answers. ✅ Advanced WebHook Integrations (Pro) Easily send form data to external platforms like Bit Flows, Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Make.com (Integromat), Pabbly, Zapier, and many others for advanced automation. ✅ Analytics & Insights (Pro) Monitor widget interactions through built-in analytics or integrate with Google Tag Manager for advanced tracking. ✅ External Website Compatibility (Pro) Use Bit Assist on websites beyond WordPress, including Drupal, Joomla, Shopify, Wix, Squarespace, and other external websites. ✅ Customizable Availability and Display Settings (Pro) Set specific business hours for widget availability. Use page-specific rules to control widget visibility on your website. ✅ Dark Mode & Accessibility Built-in dark mode support reduces eye strain and enhances readability. Free version’s features of our chat plugin: Chat Widget: In Bit Assist free version, you can have one widget activated at a time. Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website simultaneously in the free version. Chat Widget Position: Choose the widget’s placement at either the bottom left, bottom right, top left, or top right. Widget Trigger Options: Choose when the widget will appear for the first time, such as after a few seconds or on a page scroll. Widget Behavior: There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default. Call To Action: With Bit Assist’s Call To Action in the WordPress chat plugin, prompt visitors to engage in chat after a set time, boosting conversions and improving customer satisfaction. Customization: Bit Assist allows extensive customization for the chat widget, including color, icon, position, size, and shape. Dark Mode: Bit Assist’s Dark Mode in WordPress applies a dark color scheme to the chat widget and dashboard channels, enhancing visibility and reducing eye strain in low-light conditions. Widget Active Badge: Customize the color of the Active Badge in Bit Assist Widget to grab visitors’ attention and potentially boost click rates on your chat widget. Attention Animation: Grab visitors’ attention with Bit Assist’s animation feature. Choose from waggle, jump, or shockwave to boost engagement and conversation rates. Chat Widget Button Styles: You have the option to select from 4 visually appealing designs for your chat button. Chat Widget Button Visibility: You have the flexibility to choose whether you want to display the chat widget on mobile devices, desktops, or both. WhatsApp Message: Save time for visitors using Bit Assist’s WhatsApp channel and add a preset message to the chat button, allowing quick communication without typing. WooCommerce Floating Chat Widget Button: Bit Assist now supports the WooCommerce chat button for shipping status and order details. Chat Widget Style: Choose a different chat widget from the widget style from two chat widget styles here and choose any of them. Widget Show On: Using this feature, you can show or hide your chat widget on desktop or mobile. Pro version’s features of our chat plugin: The chat widget features that are included in the Free version of Bit Assist are also included in the Pro version. Chat Widget & Live Chat Live Support Chat Button: Some exclusive chat widget buttons are now in the pro feature including Tidio Live Chat Button, Tawk Live Chat Button, Crisp Live Chat Button, Intercom Live Chat Button, Custom Iframe, Knowledge Base, FAQ Button, Wp Search Button, WooCommerce Button. Unlimited Widgets: Bit Assist Pro allows unlimited chat widgets for engaging visitors across multiple websites, optimizing customer support to meet unique business needs and handling user interactions. Floating Chat Widget Channels: In Bit Assist Pro’s chat widget, display over 30+ chat buttons for various channels, allowing visitors to engage via their preferred platform (e.g., WhatsApp, Facebook, Instagram). Webhook: Bit Assist offers a Webhook URL feature in the custom form that allows users to send data through a Webhook. It’s a simple process – just insert the WebHook URL, and the submitted form data from the customer will be sent through that URL. With this feature, you can integrate your chat widget‘s form data from a custom form or contact form with other platforms and applications to automate tasks or improve your workflow. You can send data through webhook from Bit Assist’s custom form to Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Sperse.io, Thrive Automator, WP Webhooks, Advanced Form Integration, Make (Integromat), Integrately, Ifttt, Pabbly, N8N, Workato, KonnectzIT, Pipedream, SyncSpider, Albato, Elastic.io, Built.io, APIANT, Tray.IO, SureTriggers or SureTrigger, Flowmattic, Zoho Flow etc. Publish Widget in External Website: Configure chat widget for WhatsApp, Facebook, Instagram, and more. Use on various platforms beyond WordPress like Drupal, Joomla, Wix, and Shopify. Edit, add your domain, copy the script, and paste it into your external site. For more details, please visit our documentation. Set Business Hours: Bit Assist Pro’s Business Hours feature aligns chat widget availability with office hours, ensuring customized support for fixed-schedule businesses. Add Page Filter: This will let you selectively display the chat widget on specific pages, optimizing user experience and engagement. Custom CSS: You can add custom CSS for a unique chat widget appearance that matches your website’s design. Copy or Duplicate Chat Widget: You can duplicate your existing chat widget and save time to increase customer support across multiple websites. But you cannot use multiple widgets on the same website right now. Google Analytics (GTM: Click Track): With this feature, you can track the click details with Google Tag Manager. You have to activate the feature and configure the Google Tag Manager to track your website. Widget Analytics: The analytics feature tracks visitor and click counts, aiding in optimizing channel selection for improved customer attraction on your website. 🗬 BIT ASSIST VS OTHER SOCIAL SUPPORT LIVE CHAT SUPPORT PLUGINS Though Bit Assist is not a live chat plugin but you can add multiple live chat platforms. It does not have a dedicated live chat social support but you can integrate Tidio live chat, Tawk Live Chat, Crisp Live Chat, Intercom Live Chat, Line Messenger and Multiple Live Chat channels. ADD YOUTUBE VIDEO TO YOUR WIDGET Add a YouTube video to your widget. Select the channel from the Bit Assist’s dashboard and put the id of the video you want to show your website, visitors. CUSTOM FORM You can design the form to match your branding and modify fields, colors, and more to suit your needs. KNOWLEDGE BASE Create your Knowledge base channel and add any articles or posts to aware your website visitors about your products or next plan. ADD WHATSAPP CHAT, FACEBOOK MESSENGER CHAT BUTTON AND MORE CHAT CHANNELS With Bit Assist you have the flexibility to add WhatsApp chat, Facebook Messenger chat, Telegram chat, Line Messenger chat, Pinterest chat, Signal, Twitter, Discord, Live Chat Button: Crisp, Intercom, Tidio, Tawk etc. 📢 Social Chat Button Setup Documentation & Videos WhatsApp Chat Button: [Watch Video] Messenger Chat Button: [Watch Video] Instagram Button: [Watch Video] Telegram Chat Button: [Watch Video] LinkedIn Chat Button: [Watch Video] Slack Chat Button: [Watch Video] Twitter Chat Button: [Watch Video] TikTok Button: [Watch Video] Discord Chat Button: [Watch Video] Line Messenger Chat Button: [Watch Video] Snapchat Chat Button: [Watch Video] Viber Button: [Watch Video] We Chat Button: [Watch Video] SMS Button: [Watch Video] Call or Call Now Button: [Watch Video] Pinterest Chat Button: [Watch Video] Signal Button: [Watch Video] YouTube Channel Button: [Watch Video] Google Map Button: [Watch Video] Waze Map Button: [Watch Video] Calendly Schedule Button: [Watch Video] 🚀 Live Chat & Support Button Setup Documentation & Videos Tawk.to Live Chat Button Tidio Live Chat Button Crisp Live Chat Button Intercom Live Chat Button Custom Contact Form Button Knowledge Base Button FAQ Support Button WP Search Support Button WooCommerce Order Details Button Custom Channel Support Button Custom iFrame ✨ Why Users Love Bit Assist: 💠 Best Multi-Option Chat Widget Plugin -by @developerbornov 💠 Best chat solution -by @mrmordnes 💠 Best Widget for eCommerce Stores -by @ravirockzu 💠 Best Visitor communication solution -by @msisakib Explore Bit Apps Other Plugins: Bit Form: Powerful drag-and-drop form builder, creating advanced forms without coding. Bit Integrations: Connect your website with 295+ platforms (Google Sheets, CRM, email marketing tools). Bit Flows: Advanced multi-step workflow automation plugin. Bit File Manager: Simplify file management tasks directly in WordPress, eliminating FTP needs. Bit SMTP: Improve email deliverability securely and easily. Bit Social: Effortlessly auto-post WordPress content to popular social platforms like Facebook, Twitter, and LinkedIn. Telemetry Data Bit Assist optionally uses WP-Telemetry (upon your approval) to collect basic usage data, helping us improve your experience. No data is collected without explicit consent. Source Code Source code is available on GitHub: https://github.com/Bit-Apps-Pro/bit-assist-wp External services Bit Assist connects to third-party services only when a site visitor clicks a channel button or when the site owner has explicitly configured that channel. No data is sent from your server without a deliberate user action. For a full list of every external service used, what data is sent, when it is sent, and links to each service’s Terms of Use and Privacy Policy, please see: external-services.md

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling