Badwolf Web IRC Client vs Social Live Chat Helpdesk – MyAlice

A modern, feature-rich WebSocket IRC client for WordPress. Connect your website visitors to your IRC server with real-time chat, private messaging, desktop notifications, and a beautiful tabbed interface. Version 5.2.0 – What’s New 🔧 WordPress 6.9 Compatibility FIXED: Plugin now works perfectly with WordPress 6.9 FIXED: Script loading issues with block themes and Full Site Editing (FSE) FIXED: Configuration passing to JavaScript 🔌 WebSocket Improvements FIXED: Connection stability issues FIXED: Binary WebSocket data handling ADDED: IRC subprotocol support for UnrealIRCd ⚙️ User Experience ADDED: Settings link in plugin list for easy access IMPROVED: Error handling and logging IMPROVED: Connection reliability Features ✅ Real-time IRC chat via secure WebSocket (wss://) ✅ Private messaging between users ✅ Desktop notifications for mentions and PMs ✅ Multiple channel support with tabbed interface ✅ User list with right-click context menus ✅ Command history (use arrow keys) ✅ Auto-reconnection with smart retry logic ✅ Customizable themes (light/dark) ✅ Mobile-responsive design ✅ IRC commands support (/nick, /join, /part, /msg, /me) ✅ Tab completion for nicknames ✅ Unread message badges ✅ Message history (500 messages per channel) Requirements WordPress: 5.0 or higher (tested up to 6.9) PHP: 7.4 or higher IRC Server: UnrealIRCd 6.x with WebSocket support (recommended) SSL Certificate: Valid SSL/TLS certificate for secure WebSocket (wss://) Configuration WordPress Settings Navigate to Settings → Badwolf Web IRC Client and configure: WebSocket URL: Your IRC server WebSocket URL (e.g., wss://irc.example.com:7443) Default Channel: IRC channel to join (e.g., #general) Nickname Prefix: Prefix for auto-generated nicknames (e.g., guest) Real Name: Default real name for users Theme: Light or Dark theme Auto Connect: Automatically connect when page loads UnrealIRCd Server Configuration Your UnrealIRCd server must have WebSocket support enabled: `conf Load WebSocket module loadmodule “websocket”; Configure WebSocket listener listen { ip *; port 7443; options { tls; websocket; } tls-options { certificate “/path/to/fullchain.pem”; key “/path/to/privkey.pem”; options { no-client-certificate; } } } ` SSL Certificate Setup (Let’s Encrypt) `bash Install certbot if not already installed sudo apt-get install certbot Get certificate for your IRC domain sudo certbot certonly –standalone -d irc.yourdomain.com Copy certificates to UnrealIRCd sudo cp /etc/letsencrypt/live/irc.yourdomain.com/fullchain.pem /path/to/unrealircd/conf/tls/ sudo cp /etc/letsencrypt/live/irc.yourdomain.com/privkey.pem /path/to/unrealircd/conf/tls/ Set correct permissions sudo chown unrealircd:unrealircd /path/to/unrealircd/conf/tls/*.pem sudo chmod 600 /path/to/unrealircd/conf/tls/privkey.pem sudo chmod 644 /path/to/unrealircd/conf/tls/fullchain.pem Restart UnrealIRCd cd /path/to/unrealircd ./unrealircd restart ` Auto-Renewal Setup Create a renewal hook to automatically copy certificates: `bash Create renewal hook script sudo nano /etc/letsencrypt/renewal-hooks/deploy/copy-to-unrealircd.sh ` Add this content: `bash !/bin/bash cp /etc/letsencrypt/live/irc.yourdomain.com/fullchain.pem /path/to/unrealircd/conf/tls/ cp /etc/letsencrypt/live/irc.yourdomain.com/privkey.pem /path/to/unrealircd/conf/tls/ chown unrealircd:unrealircd /path/to/unrealircd/conf/tls/*.pem chmod 600 /path/to/unrealircd/conf/tls/privkey.pem chmod 644 /path/to/unrealircd/conf/tls/fullchain.pem /path/to/unrealircd/unrealircd rehash ` Make it executable: `bash sudo chmod +x /etc/letsencrypt/renewal-hooks/deploy/copy-to-unrealircd.sh ` Usage Basic Shortcode ` [web_irc_client] ` Shortcode with Attributes ` [web_irc_client theme=”dark” width=”100%” height=”600px”] ` Available attributes: theme – Override theme (light or dark) width – Set custom width (default: 100%) height – Set custom height (default: 70vh) IRC Commands Users can use standard IRC commands: /nick newname – Change nickname /join #channel – Join a channel /part – Leave current channel /msg username message – Send private message /me action – Send action message /help – Show available commands Troubleshooting Connection Issues Problem: “Reconnecting…” message appears Solutions: Verify UnrealIRCd is running: ps aux | grep unrealircd Check port is listening: sudo netstat -tlnp | grep 7443 Verify SSL certificate is valid and not expired Check UnrealIRCd logs: tail -f /path/to/unrealircd/logs/ircd.log Test WebSocket connection: https://www.piesocket.com/websocket-tester SSL Certificate Errors Problem: Certificate expired or invalid Solution: `bash Check certificate expiry sudo certbot certificates Renew if needed sudo certbot renew –force-renewal Copy to UnrealIRCd and restart sudo cp /etc/letsencrypt/live/irc.yourdomain.com/*.pem /path/to/unrealircd/conf/tls/ ./unrealircd restart ` Plugin Not Loading Problem: IRC client doesn’t appear on page Solutions: Verify shortcode is correct: [web_irc_client] Clear WordPress cache Clear browser cache (Ctrl+Shift+R) Check browser console for JavaScript errors (F12) Verify WebSocket URL is configured in plugin settings WordPress 6.9 Issues Problem: Plugin stopped working after WordPress 6.9 update Solution: Update to version 5.2.0 which includes WordPress 6.9 compatibility fixes. Support GitHub: https://github.com/badwolf1972/web-irc-client Issues: https://github.com/badwolf1972/web-irc-client/issues WordPress Support: https://wordpress.org/support/plugin/badwolf-web-irc-client/ Credits Author: Martin Cooper (badwolf72) Website: https://www.oo3dmodels.com License: GPL v2 or later

LIVE CHAT + SOCIALS TOGETHER The old way of using communication tools like Live Chat, WhatsApp, WhatsApp, Telegram, Line, Viber, Instagram, Facebook Messenger plus eCommerce was disjointed and siloed. MyAlice puts an end to silos and delivers a new way of turning you and your team into revenue champions. Integrate your WooCommerce store with MyAlice to build personalized customer experiences that boost your sales. Engage your customers with targeted WhatsApp campaigns and drive more revenue with our powerful automation features designed for eCommerce. MULTIPLE AGENTS IN 1 INBOX Your customers are on WhatsApp and other social channels. All the time. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. Engaging with these visitors through a team collaboration inbox. CHAT WIDGET Add a chat widget in a few simple steps to your online store. Add your own logo, text, and colors, and set up in a matter of minutes. CENTRALIZED INTERACTIONS AND SUPPORT ON THE GO No more switching tabs to respond to WhatsApp, Live Chat, Facebook Messenger, Instagram, Line, Telegram, and Viber. Centralize all your customer interactions under one dashboard. Use our iOS or Android mobile app that allows support from anywhere. CHATBOT FOR ALL SOCIAL CHANNELS Using MyAlice’s automation, create AI-powered chatbot that will automatically respond to your customers 24×7. For all social channels including WhatsApp. SCHEDULE OUTBOUND CAMPAIGNS Reach out to customers where their friends are for higher CTRs and engagement. Create WhatsApp audience and easily schedule campaigns. Watch new orders roll in! AUTOMATE YOUR CUSTOMERS’ BUYING EXPERIENCE Automatically send WhatsApp messages based on customer actions. Follow up on new purchases, abandoned shopping carts, and more WooCommerce triggers by creating business templates. CONVERT CUSTOMERS ON SOCIALS MyAlice integrates with your website and automatically pulls your entire catalog into WhatsApp. Bring your store to WhatsApp to make sales easier! TAKE AND UPDATE ORDERS When customers come to your store intending to buy something, you need to help them as much as possible. Which includes placing the order for him. With MyAlice’s deep WooCommerce integration, you can now do it with a single click while chatting with your customer. TRACK REVENUE AND ROI Analyze the revenue of your WhatsApp messages, campaigns, and store automation. Access reports on all incoming messages, agent response times, agent performance, conversation status, etc. Use these in-depth analytics to improve agent performance. GET VERIFIED GREEN TICK MARK Stop sending your order confirmations from some other companies’ WhatsApp numbers. Let customers see your brand and number in all store notifications. MyAlice helps you get verified without any charges, get access to the Official WhatsApp API. This is way more than your traditional live chat plugin. MyAlice expands on your social communication, boosts sales with automated campaigns, and engages customers at every stage of their journey. It helps you bring in immediate sales, generate leads with purchase intent, delight customers, and make them buy again and again and again! Easily migrate from Tidio, HubSpot, Tawk, Crisp, Reve Chat, Live Chat, Jivo Chat, Olark, Chatra, Wati, Zendesk, Freshdesk, Reamaze, Drift, Intercom, Helpscout, Zoho, and eDesk. We’ll assist you with migration. When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact. Get a demo or Sign-up to see it in action.