AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) vs Viable Support for Zendesk

The best AI Chatbot for WordPress. Like having ChatGPT trained on your content — turn your site into a 24/7 sales & support machine. 🤖 The best free AI Chatbot for WordPress If you want more leads, more sales, and less repetitive support work, you need a powerful chatbot on your website. AxiaChat AI is the best AI chatbot for WordPress designed to help you automate conversations, capture opportunities, and assist visitors instantly — 24 hours a day. This is not just another basic chatbot. This is a smart, business-ready chatbot built for real results — like having a private ChatGPT that knows your business inside out. ⚡ Why This Chatbot Is Different Most WordPress chatbot plugins only provide simple scripted replies. AxiaChat AI gives you a real AI-powered chatbot — backed by the same technology as ChatGPT — that understands context, learns from your content, and responds like a human assistant. Your chatbot can: ✅ Answer product questions automatically, 24/7 ✅ Guide customers to the right service or product ✅ Capture leads automatically — even when you’re offline ✅ Book appointments directly from the chat ✅ Analyze images & documents — visitors send photos or PDFs, the AI sees and responds ✅ Reduce support workload by handling repetitive questions ✅ Work 24/7 without breaks, staff costs, or delays This chatbot becomes part of your team. That’s what real AI chat for WordPress looks like. ⭐ What Users Say ⭐⭐⭐⭐⭐ “The only WooCommerce chatbot plugin that actually works” “Congratulations to the developer for an excellent job. The plugin is well built, reliable, and delivers exactly what it promises.” — gabricp100, February 2026 ⭐⭐⭐⭐⭐ “My conversion rate went up thanks to this chatbot!” “Perfect for small businesses. My conversion rate went up thanks to this chatbot!” — david25k, February 2026 ⭐⭐⭐⭐⭐ “Customizable and powerful” “I love how customizable it is, you can train your own AI agent and make it fit your brand.” — queroamilys, March 2026 ⭐⭐⭐⭐⭐ “It works great!” “We implemented it in the store and it works great.” — Antonio Aponte, February 2026 12 reviews on WordPress.org · 100% five-star ratings. Read all reviews → 📈 Built for Growth Whether you run an eCommerce store, agency, SaaS, or local business, this chatbot helps you scale without hiring more staff. Instead of answering the same questions every day, let your chatbot handle them. Instead of missing leads after hours, let your chatbot capture them. Instead of losing visitors, let your chatbot engage them instantly. A smart chatbot increases conversions. A fast chatbot improves user experience. A trained chatbot builds trust. 🎓 Train Your Chatbot on Your Own Content What makes this chatbot powerful is its ability to learn from your website. You can train your chatbot using: 📘 Pages and posts 🛒 WooCommerce products (prices, stock, SKU — always up to date) ❓ FAQs 📄 PDFs 🧠 Custom knowledge bases 🌐 External web pages And your visitors can send files directly in the chat: 📸 Photos & screenshots — the AI literally sees the image using vision AI 📄 PDF documents — text is extracted automatically and analyzed in context Imagine a customer sending a photo of their broken appliance, or uploading a contract for the AI to summarize. That’s not future tech — it works today. This means your chatbot gives accurate answers based on YOUR business — not generic internet responses. Your visitors talk to a specialized chatbot, not a random AI. Genuine AI chat powered by your own knowledge base. 🎯 Designed for Conversions This is not just a support chatbot. It is also a sales chatbot. Your chatbot can: 🎯 Collect names and emails 📧 Send notifications to your team 📅 Book appointments 👤 Escalate to a human agent � Receive photos & documents from visitors and act on them 🔗 Trigger custom workflows including forwarding uploaded images securely Every AI chat conversation with your chatbot becomes an opportunity. ⚡ Easy Setup in Minutes You don’t need technical skills to launch your chatbot. Install the plugin Add your API key Run the setup wizard Activate your chatbot In less than 5 minutes, your AI chatbot is live and your AI chat channel is open for visitors. 🎨 Fully Customizable Chatbot Match your brand perfectly. Your chatbot supports: 🎨 Custom colors and footer 🤖 Avatars (9 included + custom upload) � File upload button (images & PDFs) with in-chat preview �📱 Floating widget or inline embed via shortcode ✍️ Draggable, minimizable, and closable window 📲 Fully mobile responsive design Make your chatbot look like it was built specifically for your site. 💰 Control Costs & Usage Worried about AI costs? Your chatbot includes: 🔢 Daily usage limits (global and per-user) 🚫 Per-IP and per-user restrictions 📊 Real-time cost tracking and token usage 📝 Optional conversation logging (on/off anytime) You stay in control while your chatbot works for you. 🧠 Powerful AI Behind Your Chatbot Your chatbot can connect to: 🟢 OpenAI — GPT-5.5, GPT-5.5 Pro, GPT-5.4, GPT-5.4 Mini (default fast/cheap), ChatGPT chat-latest and all current models 🟢 Anthropic Claude — Sonnet 4.6 (recommended), Haiku 4.5 (fast), Opus 4.8 (premium), Fable 5 (flagship) and more 🟢 Google Gemini — 3.1 Flash-Lite (default fast/cheap), 3.5 Flash, 3.1 Pro, 3 Flash and more (free tier available) You choose the AI engine for your chatbot. You control how your chatbot behaves. You decide what your chatbot knows. Unlike SaaS platforms or using ChatGPT directly, this chatbot runs directly on your WordPress site. Your data stays on your server. Your brand stays front and center. Your AI chat, your rules. 🔐 GDPR & Privacy Friendly This chatbot includes built-in consent tools and privacy controls. You can enable or disable conversation logging anytime. Your chatbot respects your users and your compliance requirements. ✅ Perfect For 🛒 WooCommerce stores 🏢 Agencies 🚀 SaaS businesses 🏤 Corporate websites 🔧 Service companies ✍️ Bloggers 🎓 Online educators If you want more engagement and automation, you need a professional chatbot and a reliable AI chat solution. 📚 Documentation & Technical Resources Official website: axiachat.org Full documentation, tutorials and advanced configuration guides: axiachat.org/help Community support forum: wordpress.org/support/plugin/axiachat-ai 🆓 Getting Started The free version of this chatbot is fully functional and covers most business needs. Start for free, explore all the core features, and grow at your own pace. 🚀 Stop Losing Opportunities Every visitor that leaves your site without interacting is a missed opportunity. A smart chatbot greets them. A helpful chatbot answers them. A proactive chatbot converts them. Install the best AI chatbot for WordPress today — your own ChatGPT working exclusively for your business — and transform your website into a 24/7 growth engine. Technical Features Supported AI Models OpenAI (GPT) GPT-5.5 GPT-5.5 Pro GPT-5.4 GPT-5.4 Pro GPT-5.4 Mini GPT-5.4 Nano ChatGPT chat-latest GPT-5.3 Instant GPT-5.2 Instant GPT-5.2 Thinking GPT-5 GPT-5 Mini GPT-5 Nano GPT-4.1 / 4.1 Mini / 4.1 Nano GPT-4o / 4o Mini GPT-4 Turbo GPT-3.5 Turbo Anthropic (Claude) Claude Sonnet 4.6 / 4.5 (recommended for chat) Claude Haiku 4.5 (fast, lower cost) Claude Opus 4.8 (premium) Claude Fable 5 (flagship reasoning model) Claude Opus 4.7 / 4.6 Claude Opus 4.5 / 4.1 Claude Sonnet 4 and Claude Opus 4 — legacy (deprecated, retirement scheduled Jun 2026) Claude Sonnet 3.7 / Haiku 3.5 / 3 — legacy (retired) Google Gemini Gemini 3.1 Flash-Lite (stable, default fast/cheap) Gemini 3.5 Flash (stable, quality-focused) Gemini 3.1 Pro Preview Gemini 3 Flash Preview — legacy (deprecated, use 3.5 Flash) Gemini 3.1 Flash-Lite Preview / Gemini 3 Pro Preview — legacy (shut down) Gemini 2.5 Pro Gemini 2.5 Flash Gemini 2.5 Flash-Lite Gemini 2.0 Flash / Flash-Lite — legacy (shut down Jun 2026) Automation & Integrations REST API ready — every bot interaction is driven by a WordPress AJAX endpoint, making it straightforward to integrate from external systems Outbound webhook parameters — configure method (GET/POST), headers, body template with dynamic placeholders, and response mapping Add-ons AI Tools — native function-calling tools (web search, calculations, date/time, etc.) File & Image Uploads — visitors can send photos (JPG, PNG, WebP) and PDF documents directly in the chat. Images are analyzed via AI vision; PDFs have text extracted automatically. Configurable per bot with file type and size controls Appointments — let the bot schedule appointments directly from the chat Lead Capture — collect and store visitor data (name, email, phone) inside the chat flow Web Scraper — fetch and summarise live web content as part of a bot response RAG — Retrieval-Augmented Generation Local vector search (cosine similarity) Pinecone support OpenAI embeddings Advanced indexing WooCommerce enrichment Featured images in chat Security & Validation WordPress nonce Honeypot protection CAPTCHA support Moderation API Rate limiting Usage limits Hidden system prompt Endpoint allowlist Frontend & UI Floating widget (configurable position: bottom-right, bottom-left, etc.) or inline layout via shortcode Fully draggable, minimizable and closable chat window Voice chat mode (type="voice_text") with browser Web Speech API File upload button (📎) with drag-and-drop support, in-chat thumbnail preview, and admin log attachment indicators Automatic image optimization (resize + compress) to minimize API costs while preserving visual quality Markdown rendering including images, bold, lists, and code blocks Suggestion chips / quick-reply buttons WhatsApp CTA button inside the chat window (configurable per bot) Admin & Developer Tools Guided Easy Setup Wizard — fully working bot in under 2 minutes One-click AI-generated bot instructions — describe your use case, AI writes the system prompt Built-in prompt templates (Customer Support, Lead Generation, E-commerce, FAQ, etc.) Chat conversation logs with full transcript, token usage, and cost breakdown Email alerts on new conversations — full transcript or summary, per-conversation or digest mode [aichat id="slug"] shortcode with 20+ data-attribute parameters (layout, position, colours, avatar, voice, maximized, etc.) Bundled Libraries Bootstrap (local) Bootstrap Icons (local) smalot/pdfparser (LGPLv3) for PDF extraction External Services / Data Disclosure This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author. 1. OpenAI Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks). Endpoints used (HTTPS): * https://api.openai.com/v1/chat/completions (legacy Chat Completions) * https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured) * https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing) * https://api.openai.com/v1/moderations (content moderation) Data Sent: * User prompt text (per message) and limited conversation history (trimmed for token control) * System / policy instructions (security + privacy policy + bot instructions) * Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document) * Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs * Moderation: only the user prompt text (not the entire history) Data Retention (Your Server): * Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows. * Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval. Recommendations: * Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing. * Disable logging or periodically purge if you process personal data. Legal / Docs: * Terms: https://openai.com/policies/terms-of-use * Privacy: https://openai.com/policies/privacy-policy * Usage Policies: https://openai.com/policies/usage-policies Opt‑Out / Control: * Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer). * Disable conversation logging. * Limit context ingestion to non‑sensitive pages. 2. Anthropic (Claude) Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude. Endpoint used (HTTPS): * https://api.anthropic.com/v1/messages Data Sent: * A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier, max tokens / temperature style parameters. Headers: * x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code). Retention (Your Server): * Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema). Legal / Docs: * Terms: https://www.anthropic.com/legal/terms-of-service * Privacy: https://www.anthropic.com/legal/privacy * Usage Policy: https://www.anthropic.com/legal/aup Opt‑Out / Control: * Leave the Claude API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot back to OpenAI. 3. Pinecone (Optional Remote Vector Store) Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone. Endpoint Pattern: * Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable). Used For: * Upserting embeddings (during context indexing / syncing) * Querying similar vectors when answering a question in that context. Data Sent: * Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert. * Query: the embedding vector of the user question + top‑K request. Retention: * Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes. Legal / Docs: * Terms: https://www.pinecone.io/terms/ * Privacy: https://www.pinecone.io/privacy/ * Security: https://www.pinecone.io/security/ Opt‑Out / Control: * Do not configure a remote Pinecone context; use local mode or page mode instead. * Delete the remote context to stop future upserts/queries. 4. Google Gemini (Optional AI Provider) Used for: alternative chat completions via Google Gemini models when a bot provider is set to Google/Gemini. Endpoint used (HTTPS): * https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent Data Sent: * System instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets. * Model identifier and generation configuration parameters. Headers: * API key passed as URL parameter (key=). Retention (Your Server): * Same as OpenAI notes for conversation logging. Legal / Docs: * Terms: https://ai.google.dev/gemini-api/terms * Privacy: https://policies.google.com/privacy * Usage Policy: https://ai.google.dev/gemini-api/terms Opt‑Out / Control: * Leave the Gemini API key blank; those bots will fallback/refuse if provider requires it. * Switch provider per bot to OpenAI or Claude. 5. Freemius SDK (Licensing & Analytics) This plugin uses the Freemius SDK for license activation, update delivery, and anonymous usage analytics (opt-in). Endpoints used (HTTPS): * https://api.freemius.com (license checks, updates, analytics) Data Sent (if opted in): * Site URL, WordPress version, PHP version, plugin version, and admin email. * No visitor/chat data is ever sent to Freemius. Legal / Docs: * Terms: https://freemius.com/terms/ * Privacy: https://freemius.com/privacy/ Opt‑Out / Control: * During activation, choose “Skip” to opt out of anonymous analytics. * License-related API calls are required only for premium features. 6. Google Sheets (Optional Lead Export) Only used if you enable the Google Sheets lead destination in the Leads add‑on. The plugin connects to Google APIs via OAuth 2.0 so the site administrator can export captured lead data (name, email, phone, custom fields) to a chosen spreadsheet. Endpoints used (HTTPS): * https://accounts.google.com/o/oauth2/v2/auth (OAuth authorization) * https://oauth2.googleapis.com/token …

📘 Documentation | 💬 Support Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site. Note: You need to have a Zendesk account to use this plugin. With just your Zendesk subdomain, account email, and API token, you can: Display Zendesk ticket fields as dynamic WordPress forms. Submit support tickets directly from your site. Automatically convert WordPress comments into Zendesk tickets. Include metadata, tags, and post details automatically in tickets. Built by Ahsan Gadit, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk. Features Secure Authorization – Connect using your Zendesk subdomain, account email, and API token. Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form. Shortcode Support – Use [viasuzen_ticket_form] anywhere on your site. Ticket Submission – Submit new tickets directly to Zendesk. Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets. Custom Metadata – Add post type, author name, and ID as part of each ticket. Tag Support – Automatically add custom tags when creating tickets. Custom Ticket Subjects – Auto-generate ticket subjects with post or author details. Lightweight & Developer-Friendly – Optimized for performance and easy to extend. External services This plugin connects to the Zendesk API to create support tickets, fetch custom fields, and manage ticket data. This connection is required for the plugin to function properly. The plugin sends the following data to Zendesk: * Zendesk subdomain (configured by the site administrator) * Account email and API token (for authentication) * Ticket data including: requester name, email, subject, message, custom fields, tags, and metadata * User search queries (for API authentication verification) All API requests are made server-side using secure HTTPS connections to your Zendesk subdomain (e.g., https://your-subdomain.zendesk.com/api/v2/). This service is provided by “Zendesk Inc”: Zendesk Terms of Service, Privacy Policy. License This plugin is licensed under the GPLv2 or later. You can view the full license text here: https://www.gnu.org/licenses/gpl-2.0.html Support & Feedback We’d love to hear your feedback and suggestions! 📩 Email: [email protected]