Viable Support for Zendesk is a WordPress app, with a 5.0 average rating from 1 review, as of Jul 16, 2026.
Viable Support for Zendesk is a WordPress Plugin Directory app by Ahsan Amin. With a rating of 5.0★ from 1 reviews.
AppRanks data: Viable Support for Zendesk ranks #0 in Customer support on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Viable Support for Zendesk is a category-leading WordPress app with a limited review volume. It is listed in the Customer support category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Ahsan Amin — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Viable Support for Zendesk?
See Viable Support for Zendesk's alternatives ranked by audit score, rating, and review velocity.
How Viable Support for Zendesk works
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📘 Documentation | 💬 Support
Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
Note: You need to have a Zendesk account to use this plugin.
With just your Zendesk subdomain, account email, and API token, you can:
Display Zendesk ticket fields as dynamic WordPress forms.
Submit support tickets directly from your site.
Automatically convert WordPress comments into Zendesk tickets.
Include metadata, tags, and post details automatically in tickets.
Built by Ahsan Gadit, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
Features
Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.
Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.
Shortcode Support – Use [viasuzen_ticket_form] anywhere on your site.
Ticket Submission – Submit new tickets directly to Zendesk.
Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.
Custom Metadata – Add post type, author name, and ID as part of each ticket.
Tag Support – Automatically add custom tags when creating tickets.
Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.
Lightweight & Developer-Friendly – Optimized for performance and easy to extend.
External services This plugin connects to the Zendesk API to create support tickets, fetch custom fields, and manage ticket data. This connection is required for the plugin to function properly.
The plugin sends the following data to Zendesk:
* Zendesk subdomain (configured by the site administrator)
* Account email and API token (for authentication)
* Ticket data including: requester name, email, subject, message, custom fields, tags, and metadata
* User search queries (for API authentication verification)
All API requests are made server-side using secure HTTPS connections to your Zendesk subdomain (e.g., https://your-subdomain.zendesk.com/api/v2/).
This service is provided by “Zendesk Inc”: Zendesk Terms of Service, Privacy Policy.
License This plugin is licensed under the GPLv2 or later.
You can view the full license text here: https://www.gnu.org/licenses/gpl-2.0.html
Support & Feedback We’d love to hear your feedback and suggestions!
📩 Email: [email protected]
Category rankings
As of Jul 16, 2026- Customer support#0of 278Top 1%
- helpdesk#0of 85Top 1%
- Support#0of 139Top 1%
- Zendesk#0of 7Top 1%
- Zendesk support#0of 2Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Viable Support for Zendesk ranks for 3 keywords across WordPress Plugin Directory. Here are the top 3:
- Rank #325
- 2.helpdeskRank #109
- Rank #761
Competitors & alternatives
Viable Support for Zendesk doesn't have curated competitor matchups yet. Other tracked customer support apps on WordPress:
Where Viable Support for Zendesk stands in the Customer support category
Viable Support for Zendesk ranks #0 of 278 apps in the Customer support category, placing it in the top 1% of the listing.
Frequently asked questions
What is Viable Support for Zendesk?
Viable Support for Zendesk is an app for WordPress. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ahsan Amin.
Who uses Viable Support for Zendesk?
Currently around 10 active stores have installed Viable Support for Zendesk. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer support category on WordPress.