Authyo ChatLead – Chatbot Lead Capture
Authyo ChatLead – Chatbot Lead Capture is a powerful lead capture plugin that combines an interactive chatbot interface with secure OTP (One-Time Password) verification for both email and phone numbers. Perfect for businesses that want to collect verified contact information from their website visitors. Video Tutorial – How to Use Authyo ChatLead Plugin This plugin helps reduce spam and ensures that only verified users can submit your forms. Note: OTP verification requires valid Authyo API credentials and sufficient wallet balance. Key Features Interactive Chatbot – Engaging conversational interface for lead capture Email OTP Verification – Verify email addresses with one-time passwords Phone OTP Verification – Verify phone numbers with SMS OTP Country Selection – Automatic country code handling with cached country list Form Builder – Drag-and-drop interface to customize chatbot fields Lead Management – View, filter, and search leads from admin dashboard Accessibility – ARIA labels, keyboard navigation, screen reader support Responsive Design – Works perfectly on desktop, tablet, and mobile devices AI Chatbot – Answer visitor questions using your own knowledge base with OpenAI, Claude, Gemini, Mistral, DeepSeek, Groq, or Cohere Knowledge Base – Add text content or import webpage URLs for the AI to learn from Unified Mode – AI chatbot + lead capture in one seamless conversation Widget Support – Optional floating widget for site-wide deployment Shortcode – [authyo_chatlead], [authyo_ai_chat], or the legacy [chatlead_by_authyo] for embedding in pages/posts Supported Field Types Name Email (with OTP verification) Phone (with country code and OTP verification) Message Number Address Use Cases Lead generation for sales teams Contact form with verified information Newsletter signups with email verification Customer support inquiries Event registrations Quote requests Requirements Authyo API credentials (get them at authyo.io) WordPress 5.0 or higher PHP 7.2 or higher Privacy Policy This plugin stores lead information (name, email, phone, message) in your WordPress database. Third-Party Services This plugin connects to external services when configured by the site administrator. No data is sent to any external service unless the administrator explicitly enters API credentials and enables the feature. 1. Authyo API (for OTP verification) The plugin uses the Authyo API (app.authyo.io) to send and verify OTP codes for email and phone number verification. User email addresses and phone numbers are sent to this service during the OTP verification process. Service URL: https://app.authyo.io Privacy Policy: https://authyo.io/privacy-policy/ Terms of Service: https://authyo.io/terms/ 2. OpenAI API (for AI chatbot — optional) When the AI chatbot feature is enabled with an OpenAI API key, visitor chat messages and knowledge base content are sent to OpenAI’s API (api.openai.com) to generate responses. Service URL: https://api.openai.com Privacy Policy: https://openai.com/privacy/ Terms of Use: https://openai.com/terms/ 3. Anthropic Claude API (for AI chatbot — optional) When the AI chatbot feature is enabled with a Claude API key, visitor chat messages and knowledge base content are sent to Anthropic’s API (api.anthropic.com) to generate responses. Service URL: https://api.anthropic.com Privacy Policy: https://www.anthropic.com/privacy Terms of Service: https://www.anthropic.com/terms 4. Google Gemini API (for AI chatbot — optional) * Service URL: https://generativelanguage.googleapis.com * Privacy Policy: https://policies.google.com/privacy * Terms of Service: https://policies.google.com/terms 5. Mistral AI API (for AI chatbot — optional) * Service URL: https://api.mistral.ai * Privacy Policy: https://mistral.ai/terms/#privacy-policy * Terms of Service: https://mistral.ai/terms 6. DeepSeek API (for AI chatbot — optional) * Service URL: https://api.deepseek.com * Privacy Policy: https://www.deepseek.com/privacy * Terms of Service: https://www.deepseek.com/terms 7. Groq API (for AI chatbot — optional) * Service URL: https://api.groq.com * Privacy Policy: https://groq.com/privacy-policy/ * Terms of Service: https://groq.com/terms-of-use/ 8. Cohere API (for AI chatbot — optional) * Service URL: https://api.cohere.com * Privacy Policy: https://cohere.com/privacy * Terms of Service: https://cohere.com/terms-of-use The plugin connects to only ONE of the above AI providers at a time, based on the administrator’s selection. No data is sent to any provider unless the administrator explicitly configures the API key. 9. URL Import (for knowledge base — optional) When an administrator imports a webpage URL into the knowledge base, the plugin makes an HTTP request to the specified URL to fetch its content. Only URLs explicitly provided by the administrator are fetched. 10. Webhook URL (admin-configurable — optional) When the site administrator configures a webhook URL, lead submission data (name, email, phone, message) is sent as a JSON POST to the configured external URL. Only activated when explicitly configured by the administrator. All API keys are encrypted using AES-256-CBC before storage in the WordPress database. No visitor data is shared with external services beyond what is described above. Support For support, please visit authyo.io/contact or contact us at support@authyo.io. Credits Developed by Authyo – Secure authentication and verification solutions. Konceptwise is the main company and Authyo is a product under Konceptwise Digital Media Pvt Ltd.
Crisp – Live Chat and AI Chatbot
Crisp is a Live Chat and AI Chatbot plugin for WordPress that helps you talk to website visitors, answer customer questions 24/7, and manage customer support from one place. Install Crisp on your WordPress website in a few clicks, with no coding required. Use live chat to engage visitors in real time, automate repetitive questions with AI, and give your team the tools they need to support customers faster. Discover Crisp: https://crisp.chat/ Learn more about Crisp for WordPress: https://crisp.chat/en/integrations/wordpress/ Live Chat for WordPress Turn website visitors into conversations and customers. Add a fast, customizable live chat widget to your WordPress website and talk to visitors when they need help. Answer questions before they leave, remove friction during the buying journey, capture leads, and support customers directly from your website. Customizable chat widget → match the chat experience with your WordPress website and brand. Proactive messages → engage visitors at the right moment instead of waiting for them to contact you. Mobile and desktop apps → answer visitors and customers wherever you are. Real-time notifications → know when someone starts a conversation so you can reply quickly. AI Chatbot for WordPress Support customers 24/7 without increasing your workload. Hugo, Crisp’s AI Agent, works as an AI chatbot that answers repetitive customer questions automatically using your own business knowledge. Give customers instant answers when your team is unavailable, reduce waiting time, and let your team focus on requests where human support makes a difference. Website training → let Hugo learn from the content already available on your WordPress website. Knowledge sources → add help articles, files, and other business content to improve AI answers. Custom instructions → define how your AI chatbot should behave and respond to customers. Human escalation → automatically hand conversations over to your team when human help is needed. Learn more about Crisp AI Chatbot: https://crisp.chat/en/chatbot/ Shared Inbox for Customer Support Keep every customer conversation under control. Bring WordPress live chat, email, WhatsApp, Messenger, Instagram, and other channels into one shared inbox. Give your team the full conversation context, reduce tool switching, and make sure customers always reach the right person. Private notes → collaborate with teammates without involving the customer. Conversation history → understand previous interactions before replying. Assignments and routing → send conversations to the right teammate or team. Multichannel inbox → manage customer conversations from multiple channels in one place. AI Copilot for Support Teams Help your team resolve customer conversations faster. Crisp AI Copilot helps support agents understand requests, write answers, and take over conversations faster. Reduce repetitive work and help your team handle more customer conversations without sacrificing response quality. AI summaries → understand long conversations in seconds. Draft replies → spend less time writing repetitive answers. Conversation context → generate more relevant replies based on what the customer already said. AI handover → give agents useful context when they take over from Hugo. WooCommerce Customer Support Help WooCommerce customers without constantly switching tools. Connect Crisp with WooCommerce to keep useful ecommerce context close to every customer conversation. Understand purchase-related questions faster and give your team the information they need to help customers. Order history → check previous purchases while talking to a customer. Cart context → understand what a customer is currently trying to buy. Customer information → keep useful WooCommerce data close to the conversation. More ways Crisp helps you manage customer support Crisp gives WordPress businesses more tools to engage visitors, understand customers, and improve their support as they grow. Analytics → track conversation volume, response times, and customer satisfaction. Campaigns → send targeted messages to specific groups of customers or leads. Triggers → automatically display messages based on visitor behavior on your website. Contact management → keep customer profiles, attributes, and history organized in one place. Integrations → connect Crisp with the other tools your business already uses. Whether you want to add a free live chat to your WordPress website, automate customer support with an AI chatbot, or give your team a better way to manage customer conversations, Crisp helps you support visitors and customers from one place as your business grows. Trusted by customer support teams Crisp is rated 4.5/5 on G2 and 4.6/5 on Capterra by hundreds of verified users. “Crisp is incredibly easy to use and set up, making customer communication seamless.” Pedro M., Founder & Director — 5/5 on G2 “Works really well with our e-commerce stores – both Shopify and WooCommerce.” Steinar L., Co-founder — 5/5 on Capterra “It’s value for money already bringing us a 40% reduction in queries.” Leandi M., Product Manager & Conversational AI — 5/5 on Capterra Read more Crisp reviews on G2: https://www.g2.com/products/crisp/reviews Read more Crisp reviews on Capterra: https://www.capterra.com/p/151292/Crisp/reviews/
