Akia Web Chat vs Time Slot – Booking and Appointment System

Akia Web Chat is a WordPress plugin that enables intelligent chat functionality on your website through the Akia service. This plugin acts as an interface to connect your WordPress site with Akia’s conversational AI platform, designed specifically for the hospitality industry. Key Features: Easy integration with Akia’s chat service Simple configuration through WordPress admin settings Automatic chat widget loading on your website Admin notifications to help you configure the plugin Simple “Configure Akia” setup flow External Services This plugin connects to Akia’s external service to provide chat functionality on your website. The chat service is required for the plugin to function and is used to display the interactive chat widget to your website visitors. What the service is and what it is used for: This plugin connects to Akia’s chat service (https://sys.akia.ai/) to provide an interactive chat widget on your website. The service enables real-time chat conversations between your website visitors and Akia’s conversational AI platform. What data is sent and when: During plugin configuration (admin only): Your website’s origin (domain) is sent to https://sys.akia.ai/website_chat_token_exchange to establish a secure connection and obtain an authentication token. This happens only when you complete the “Configure Akia” setup flow in the WordPress admin panel. On your website’s frontend (when chat is enabled): The authentication token (stored securely in WordPress options) is included in the URL when loading the chat JavaScript from https://sys.akia.ai/website_chat_js/{token}/chat.js. This script is loaded on every page view when a valid token is configured. The chat JavaScript itself may collect and send visitor data (such as chat messages, page URLs, and other interaction data) to Akia’s servers. Please refer to Akia’s Privacy Policy for details on what data is collected by the chat service. Service Information: This service is provided by Akia: * Terms of Service: https://mkt.akia.com/akia-terms-and-conditions * Privacy Policy: https://www.akia.com/privacy To use this plugin, you will need: 1. An active Akia account 2. Complete the “Configure Akia” flow in the plugin settings The plugin is free to use, but the Akia service itself may have its own pricing and terms. Please refer to Akia’s website for service details, pricing, and terms of use. For questions about terms and conditions, please contact Akia directly.

Book appointments online with a simple booking form and flexible scheduling. Time Slot is a lightweight booking plugin with a powerful booking system. Manage availability, send notifications, and accept payments in one place. Control Your Schedule & Availability Set your schedule to prevent unwanted bookings Business Hours, Breaks & Holidays – Set your business hours, break times, and holidays to block unavailable dates and times on your booking form Service Days Off (Pro) – Set days off for each service to control when appointments can be booked Customer Panel (Pro) – Allow customers to cancel appointments and edit their profile Staff Days Off – Add days off for staff members to block their availability on the booking calendar Block Fully Booked Time Slots – Automatically hide unavailable time slots from your booking form Advance Notice – Set the advance notice time to prevent last-minute, same-day appointments Buffer Time Between Appointments – Add time before appointments to prepare for the next booking Single Service Booking Form – Hide the service field on the booking form when only one service is available Unlimited Appointments & Services – Create and manage unlimited appointments, services, staff, and customers Appointment Management Dashboard – Add, edit, cancel, and delete appointments from your admin dashboard Accept Payments & Offer Coupons Handle payments, refunds, and discounts directly from your website PayPal Payments (Pro) – Securely accept PayPal payments for booked appointments Stripe Payments (Pro) – Accept card payments instantly on the booking form Mollie Payments (Pro) – Accept credit card payments for bookings on your website Refund Management (Pro) – Issue refunds directly from your dashboard Coupons & Promo Codes – Create percentage or fixed discounts for your booking form Multiple Currencies – Display prices in your selected currency with automatic formatting Secure Payments (Pro) – Payment data is handled securely without storing card details in your database Send Notifications & Sync Calendars Send messages to your customers and staff, and update your calendar Confirmation Emails – Send emails when appointments are booked or canceled Email Reminders (Pro) – Send automatic reminders before upcoming appointments SMS Notifications (Pro) – Send SMS messages for bookings, cancellations, and reminders Google Calendar Sync (Pro) – Sync appointments with Google Calendar in both directions iCal Calendar Files – Include calendar files in emails for easy import into calendar apps Custom Booking Messages – Customize messages shown on the booking form and confirmation screen Manage Records, Data & Settings Save and manage your booking data and settings Customer Management – Store and manage customer contact information Export Appointment Details – Export data as CSV files for reporting or backup Print & Save Records – Save or print booking data for your business records Import Customer Data (Pro) – Import customer data from CSV files Import & Export Settings – Move your booking settings between websites Setup & Display the Booking Form Customize the booking form and add it to your website Booking Form Embed – Add your booking form with a block or shortcode Page Builder Support – Works with Elementor, Beaver Builder, Divi, and more Booking Form Style – Adjust colors and styles to match your website Custom Booking Fields (Pro) – Collect additional information from customers Quick Setup Wizard – Guided setup to quickly configure basic settings Support Multiple Languages & Accessibility Reach more users with translation, screen reader, and keyboard support Translation Ready – Works with WPML and Polylang, and supports multiple languages Available Languages – Fully translated into English, Spanish, French, Dutch, German, Italian and Polish Accessibility Support – Booking form and admin pages support keyboard and screen readers Who Should Use This Plugin Time Slot is designed for businesses and individuals who need to manage appointments or reservations. Examples include: Beauty & Personal Care – Hair salons, barbershops, tattoo artists, nail salons Health & Fitness – Yoga & dance lessons, personal trainers, wellness coaches Professional Services – Consultants, lawyers, coaches, accountants, notaries Events & Creative – Photographers, caterers, wedding planners, musicians Real Estate – Real estate agents, contractors, cleaning services, inspectors Repairs & Technical Services – Plumbers, mechanics, electricians, technicians Education – Tutors, teachers, private lessons, coaching sessions, workshops Recreation & Clubs – Club facilities, sports courts, equipment How to Start Booking Visit our documentation for detailed setup instructions. Setup Wizard – Configure your date and time settings, services, and business hours Display the Booking Form – Add your booking form with a shortcode, block, or page builder Email Notifications – Customize your messages to customers and staff Full Documentation – View all setup guides and advanced settings