- Listing audit
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Akia Web Chat is a WordPress Plugin Directory app by Akia.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
Akia Web Chat is a WordPress app. It has no reviews on WordPress yet.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
How Akia Web Chat works
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Akia Web Chat is a WordPress plugin that enables intelligent chat functionality on your website through the Akia service. This plugin acts as an interface to connect your WordPress site with Akia’s conversational AI platform, designed specifically for the hospitality industry.
Key Features:
Easy integration with Akia’s chat service
Simple configuration through WordPress admin settings
Automatic chat widget loading on your website
Admin notifications to help you configure the plugin
Simple “Configure Akia” setup flow
External Services This plugin connects to Akia’s external service to provide chat functionality on your website. The chat service is required for the plugin to function and is used to display the interactive chat widget to your website visitors.
What the service is and what it is used for:
This plugin connects to Akia’s chat service (https://sys.akia.ai/) to provide an interactive chat widget on your website. The service enables real-time chat conversations between your website visitors and Akia’s conversational AI platform.
What data is sent and when:
During plugin configuration (admin only):
Your website’s origin (domain) is sent to https://sys.akia.ai/website_chat_token_exchange to establish a secure connection and obtain an authentication token. This happens only when you complete the “Configure Akia” setup flow in the WordPress admin panel.
On your website’s frontend (when chat is enabled):