Akia Web Chat is a WordPress Plugin Directory app by Akia.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Akia Web Chat is a newly-listed WordPress app with a limited review volume. Category data on the canonical marketplace listing is currently incomplete, so AppRanks falls back to platform-wide rather than category-relative comparison for this listing. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by Akia — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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How Akia Web Chat works
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Akia Web Chat is a WordPress plugin that enables intelligent chat functionality on your website through the Akia service. This plugin acts as an interface to connect your WordPress site with Akia’s conversational AI platform, designed specifically for the hospitality industry.
Key Features:
Easy integration with Akia’s chat service
Simple configuration through WordPress admin settings
Automatic chat widget loading on your website
Admin notifications to help you configure the plugin
Simple “Configure Akia” setup flow
External Services This plugin connects to Akia’s external service to provide chat functionality on your website. The chat service is required for the plugin to function and is used to display the interactive chat widget to your website visitors.
What the service is and what it is used for:
This plugin connects to Akia’s chat service (https://sys.akia.ai/) to provide an interactive chat widget on your website. The service enables real-time chat conversations between your website visitors and Akia’s conversational AI platform.
What data is sent and when:
During plugin configuration (admin only):
Your website’s origin (domain) is sent to https://sys.akia.ai/website_chat_token_exchange to establish a secure connection and obtain an authentication token. This happens only when you complete the “Configure Akia” setup flow in the WordPress admin panel.
On your website’s frontend (when chat is enabled):
The authentication token (stored securely in WordPress options) is included in the URL when loading the chat JavaScript from https://sys.akia.ai/website_chat_js/{token}/chat.js. This script is loaded on every page view when a valid token is configured.
The chat JavaScript itself may collect and send visitor data (such as chat messages, page URLs, and other interaction data) to Akia’s servers. Please refer to Akia’s Privacy Policy for details on what data is collected by the chat service.
Service Information:
This service is provided by Akia:
* Terms of Service: https://mkt.akia.com/akia-terms-and-conditions
* Privacy Policy: https://www.akia.com/privacy
To use this plugin, you will need:
1. An active Akia account
2. Complete the “Configure Akia” flow in the plugin settings
The plugin is free to use, but the Akia service itself may have its own pricing and terms. Please refer to Akia’s website for service details, pricing, and terms of use. For questions about terms and conditions, please contact Akia directly.
Keyword rankings
Akia Web Chat ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
- 1.chatbotRank #674
- Rank #748
Competitors & alternatives
AppRanks tracks competitor sets per category. For Akia Web Chat, the independent listing audit includes a competitive context section, and the full WordPress app index shows the broader marketplace landscape this app competes in. Sign up free to surface a side-by-side competitor matrix customized to your tracked apps.
Frequently asked questions
What is Akia Web Chat?
Akia Web Chat is an app for WordPress. It is published on WordPress Plugin Directory and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. AppRanks tracks its category position, review-velocity trend, and the top alternatives in the same space. Developed by Akia.