Akia Web Chat vs Makase Quote Widget

Akia Web Chat is a WordPress plugin that enables intelligent chat functionality on your website through the Akia service. This plugin acts as an interface to connect your WordPress site with Akia’s conversational AI platform, designed specifically for the hospitality industry. Key Features: Easy integration with Akia’s chat service Simple configuration through WordPress admin settings Automatic chat widget loading on your website Admin notifications to help you configure the plugin Simple “Configure Akia” setup flow External Services This plugin connects to Akia’s external service to provide chat functionality on your website. The chat service is required for the plugin to function and is used to display the interactive chat widget to your website visitors. What the service is and what it is used for: This plugin connects to Akia’s chat service (https://sys.akia.ai/) to provide an interactive chat widget on your website. The service enables real-time chat conversations between your website visitors and Akia’s conversational AI platform. What data is sent and when: During plugin configuration (admin only): Your website’s origin (domain) is sent to https://sys.akia.ai/website_chat_token_exchange to establish a secure connection and obtain an authentication token. This happens only when you complete the “Configure Akia” setup flow in the WordPress admin panel. On your website’s frontend (when chat is enabled): The authentication token (stored securely in WordPress options) is included in the URL when loading the chat JavaScript from https://sys.akia.ai/website_chat_js/{token}/chat.js. This script is loaded on every page view when a valid token is configured. The chat JavaScript itself may collect and send visitor data (such as chat messages, page URLs, and other interaction data) to Akia’s servers. Please refer to Akia’s Privacy Policy for details on what data is collected by the chat service. Service Information: This service is provided by Akia: * Terms of Service: https://mkt.akia.com/akia-terms-and-conditions * Privacy Policy: https://www.akia.com/privacy To use this plugin, you will need: 1. An active Akia account 2. Complete the “Configure Akia” flow in the plugin settings The plugin is free to use, but the Akia service itself may have its own pricing and terms. Please refer to Akia’s website for service details, pricing, and terms of use. For questions about terms and conditions, please contact Akia directly.

Your Website’s Next Hire: An AI Concierge That Engages, Qualifies, and Books Instantly Makase Pro is an AI-powered website plugin that instantly engages, qualifies, and books leads over text messages. The plugin integrates Makase’s platform directly into your WordPress site and upgrades your website contact form or chatbot to improve lead conversion rates. Key Features: Engage Instantly: 24/7 AI concierge that greets every visitor, answers FAQs, and speaks in your brand voice so there are no more missed leads. Qualify Automatically: Smart logic identifies service type, location, and urgency, then routes high-intent leads to your CRM, email, and SMS. Book Instantly: AI-powered scheduling that syncs with Google Calendar, Calendly, or your CRM to turn qualified conversations into confirmed bookings. Integrate Seamlessly: One-line install compatible with all major builders and platforms like GoHighLevel, HubSpot, Google Tag Manager, and more. How It Works: Install Makase — Add the Makase API ID to your plugin settings. Train Your Concierge — Teach it your services, FAQs, and brand tone. Go Live Instantly — Makase starts engaging visitors 24/7 in your voice. Qualify & Book Leads — It routes real customers directly to your email, SMS, CRM, and calendar. Watch Your Business Grow — Trust Makase to build relationships and get more revenue. Currently serving agencies and local service businesses across the United States. Third-Party Service This plugin connects to Makase (makase.com/pro) to provide AI-powered lead generation and booking functionality. When website visitors click the quote widget and enter their phone number, that information is transmitted to Makase’s servers to facilitate the booking process. By installing and using this plugin, you acknowledge that: * Customer phone numbers and booking requests are sent to Makase No visitor data is transmitted without the visitor explicitly entering their information and clicking to request a quote. Privacy Policy This plugin connects to Makase’s external service at makase.com to provide booking functionality. What data is collected: * Phone numbers entered by website visitors requesting quotes * Service requests and booking information voluntarily submitted When data is transmitted: * Only when a visitor explicitly enters their information in the quote widget * No automatic or passive data collection occurs Where data is sent: * Makase servers (makase.com) * Processed according to Makase’s Privacy Policy: https://makase.com/privacy Plugin storage: * This plugin does not store any personal visitor data locally * Only stores your Makase API ID in WordPress options For more information about how Makase handles data, please review: * Terms of Service: https://makase.com/terms * Privacy Policy: https://makase.com/privacy External Services This plugin relies on Makase’s external service: Service: Makase Pro URL: https://makase.com/pro Purpose: Website plugin that instantly engages, qualifies, and books website leads Data Sent: Visitor phone numbers and service requests (only when voluntarily submitted) Terms: https://makase.com/terms Privacy: https://makase.com/privacy By using this plugin, you agree to Makase’s Terms of Service and Privacy Policy.