Side-by-side comparison · 24 data points
| Aithenticate | Smartsupp – live chat, AI shopping assistant and chatbots | |
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| Tagline | — | — |
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| Screenshots | — | — |
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| Metric | Aithenticate | Smartsupp – live chat, AI shopping assistant and chatbots |
|---|---|---|
| Rating | — | 4.7 ★ |
| Total reviews | 0 | 131 |
| Active installs | — | 20,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
| Review velocity (30d) | — | 0 new |
Based on the data on this page, Smartsupp – live chat, AI shopping assistant and chatbots is the stronger choice for most WordPress Plugin Directory merchants — 4.7★ vs Aithenticate's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Smartsupp – live chat, AI shopping assistant and chatbots has the larger user base (131 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Aithenticate's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Smartsupp – live chat, AI shopping assistant and chatbots; mid-market and enterprise merchants with specific feature requirements should evaluate both — Aithenticate's 0-review base may include the workflow context that matches your specific use case better than Smartsupp – live chat, AI shopping assistant and chatbots's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Aithenticate audit • Smartsupp – live chat, AI shopping assistant and chatbots audit
| Keyword | Aithenticate | Smartsupp – live chat, AI shopping assistant and chatbots |
|---|---|---|
| live chat | Not ranked | #10 |
| chatbot | Not ranked | #17 |
| ai chatbot | Not ranked | #21 |
| Signal | Aithenticate | Smartsupp – live chat, AI shopping assistant and chatbots |
|---|---|---|
| Average rating | 0.0 ★ (0) | 4.7 ★ (131) |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
It depends on what you're optimizing for. Aithenticate fits better if you prioritize broader integrations; Smartsupp – live chat, AI shopping assistant and chatbots is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Smartsupp – live chat, AI shopping assistant and chatbots has more onboarding documentation maturity (131 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Aithenticate typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Smartsupp – live chat, AI shopping assistant and chatbots aligns more with early-stage and growth-mode stores (131 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Aithenticate and Smartsupp – live chat, AI shopping assistant and chatbots both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Aithenticate" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
