AI Chatbot, Live Chat & Lead Generation for WordPress vs Ochatbot – AI Chatbot for eCommerce & Support

Robofy is a powerful WordPress AI Chatbot plugin that lets you deploy an intelligent chatbot for your WordPress website in minutes – no coding required. Powered by Google Gemini, it creates AI agents that understand your site content and answer visitor questions automatically. Manage everything from your WordPress admin panel: create agents, train them on your content, customize their appearance, and view conversation analytics. Whether you run a blog, a service business, or a WooCommerce store, Robofy gives you a fully featured WordPress Chatbot that works around the clock. Why Robofy is the Best WordPress AI Chatbot: Instant setup – create your first WordPress Chatbot in under 5 minutes No coding required – everything is managed from your WordPress dashboard Powered by Google Gemini for accurate, context-aware answers Full WooCommerce AI Chatbot support – let the chatbot browse products, check stock, add items to cart, and look up order status on behalf of your shoppers Trains on your own content (pages, posts, products, URLs) Supports 20+ languages including Spanish, Portuguese, French, and German Core Features: Create and manage multiple AI chatbot agents Train agents on your own content (pages, posts, WooCommerce products) Automatically crawl your website to build the knowledge base Live chat inbox – view and review all conversations Customizable chatbot appearance (colors, avatar, layout) Configure AI behavior and response style Message statistics with date-range charts One-click embed – auto-injects the WordPress Chatbot into your site footer Copy-paste embed code (script or iframe) for custom placement Widget tab integrations (Calendly, WhatsApp, social media, custom links) Sign up with email/password or passwordless magic link (OTP) Persistent sessions – no repeated logins required Automatic token refresh on session expiry WooCommerce AI Chatbot support – include product and order data in the knowledge base Compatible with Yoast SEO, Rank Math, and AIOSEO for richer content extraction 20+ supported languages including Spanish, Portuguese, French, and German Translated into Spanish, Portuguese (Brazil), French, and German WooCommerce AI Chatbot Capabilities: Turn your WooCommerce store into a self-service shopping assistant. The Robofy WooCommerce Chatbot lets shoppers interact with your store through natural conversation: List all products and browse your catalog Get detailed product information (price, description, SKU, attributes) Search products by name, category, or keyword Add products to cart directly from the chat window Check order status by order number These capabilities are enabled with a single toggle from the WooCommerce tab inside your agent settings. Robofy generates secure API credentials automatically – no manual setup required. Knowledge Base Sources: WordPress pages and posts WooCommerce products (price, SKU, categories, tags) Manual website URL crawling Direct content upload Live Chat and Inbox: Browse all chat sessions per agent Read full conversation history between visitors and the AI Stats and Analytics: Per-agent message counts Daily breakdown charts powered by Chart.js Custom date range selection WordPress Chatbot – Supported Languages: The plugin interface and chatbot responses are available in: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Japanese, Korean, Chinese (Simplified), Chinese (Traditional), Arabic, Hindi, Turkish, Swedish, Danish, Finnish, and Norwegian. The plugin admin panel is fully translated into Spanish, Portuguese (Brazil), French, and German. External Services This plugin communicates with the Robofy backend API to provide AI chatbot functionality. API Base URL: https://core.robofy.ai (configurable in config.php) Widget URL: https://agents.robofy.ai Data sent: authentication credentials, agent configuration, knowledge base content, stats queries When data is sent: on every admin action that requires API communication, and when the WordPress Chatbot widget loads on the frontend Privacy policy: https://www.robofy.ai/privacy-policy Terms of service: https://www.robofy.ai/terms-of-service This plugin also loads Chart.js for statistics visualisation in the admin dashboard. Service URL: https://cdn.jsdelivr.net/npm/chart.js Data sent: None – this is a client-side charting library; no data is transmitted Privacy policy: https://www.jsdelivr.com/privacy-policy-jsdelivr-net By using this plugin you agree to Robofy’s terms of service and privacy policy.

What is Ochatbot? Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement. Easy Setup No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products. Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more. When Customers Engage with Ochatbot: 20% to 40% increase in revenue By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot. eCommerce features include: Abandoned cart recovery Product upsells and cross-sells Feature product images, videos, and text Add-to-cart shopping directly from the chatbot window. 5%-35% lift in Average Order Value (AOV) Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase 25%-45% reduction in customer support tickets. Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer. Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance. We Guarantee a Positive ROI or We Work for Free That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a Guarantee with our Pro and Enterprise plans. Learn More HOW DOES OCHATBOT WORK? Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond. This can often be broken down into these use cases: User wants… to look for an exact product to look for a product for a particular use to ask additional questions to determine the best product fit to look for customer support or service to look for order status and tracking. to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc. to switch to live chat. If a support person is not available, Ochatbot sends in a ticket. receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system. After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided. Each week a report is sent to you with the top KPIs such as: Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot. Total number of sales generated by Ochatbot, number of support tickets, and more. FEATURES Generative AI Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business. Scripted NLP AI Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI. Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys. Awesome Support We are not satisfied unless you are. So don’t hesitate to contact us for questions. Abandoned Cart Alert customers of abandoned items in the cart and incomplete checkouts. Order Status Answer customers’ #1 question: “Where’s my order?” with order status and tracking. Ochatbot Requires No Programming Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation. Natural Language Processing Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need. Ochatbot Reporting Provides Marketing Insights Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more. The Ochatbot Engagement Question Module Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly. Page Targeting Engage visitors with the right questions at the right time in their sales journey. Connect Your Apps and Automate Workflows Connect to 1000s of CRM and email systems with a Zapier connection. 9 Bonus Engagement Tools Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more. Pro and Enterprise Plans are Guaranteed Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free. Usage If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the Settings > Ochatbot - AI Chatbot for eCommerce & Support page, and your Ochatbot will appear on your site. You can create your free account at Ometrics.com. Create your Ochatbot and adjust your configuration at Ometrics.com.