Side-by-side comparison · 24 data points
| Admin Zendesk Help Widget | Customer Support Ticket System & Helpdesk | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Admin Zendesk Help Widget | Customer Support Ticket System & Helpdesk |
|---|---|---|
| Rating | — | 4.3 ★ |
| Total reviews | 0 | 27 |
| Active installs | 10+ | 400+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Customer Support Ticket System & Helpdesk is the stronger choice for most WordPress Plugin Directory merchants — 4.3★ vs Admin Zendesk Help Widget's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Customer Support Ticket System & Helpdesk; mid-market and enterprise merchants with specific feature requirements should evaluate both — Admin Zendesk Help Widget's 0-review base may include the workflow context that matches your specific use case better than Customer Support Ticket System & Helpdesk's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Admin Zendesk Help Widget audit • Customer Support Ticket System & Helpdesk audit
| Keyword | Admin Zendesk Help Widget | Customer Support Ticket System & Helpdesk |
|---|---|---|
| helpdesk | #288 | #7 |
No tracked changes.
It depends on what you're optimizing for. Admin Zendesk Help Widget fits better if you prioritize broader integrations; Customer Support Ticket System & Helpdesk is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Customer Support Ticket System & Helpdesk has more onboarding documentation maturity (27 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Admin Zendesk Help Widget typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Customer Support Ticket System & Helpdesk aligns more with early-stage and growth-mode stores (27 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Admin Zendesk Help Widget and Customer Support Ticket System & Helpdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Admin Zendesk Help Widget" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
