Side-by-side comparison · 24 data points
| Admin Zendesk Help Widget | Support Helpdesk Ticket System Lite | |
|---|---|---|
| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Admin Zendesk Help Widget | Support Helpdesk Ticket System Lite |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Active installs | 10+ | 10+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Support Helpdesk Ticket System Lite is the stronger choice for most WordPress Plugin Directory merchants — 5.0★ vs Admin Zendesk Help Widget's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Support Helpdesk Ticket System Lite; mid-market and enterprise merchants with specific feature requirements should evaluate both — Admin Zendesk Help Widget's 0-review base may include the workflow context that matches your specific use case better than Support Helpdesk Ticket System Lite's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Admin Zendesk Help Widget audit • Support Helpdesk Ticket System Lite audit
| Keyword | Admin Zendesk Help Widget | Support Helpdesk Ticket System Lite |
|---|---|---|
| helpdesk | #288 | #18 |
It depends on what you're optimizing for. Admin Zendesk Help Widget fits better if you prioritize broader integrations; Support Helpdesk Ticket System Lite is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Support Helpdesk Ticket System Lite has more onboarding documentation maturity (2 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Admin Zendesk Help Widget typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Support Helpdesk Ticket System Lite aligns more with early-stage and growth-mode stores (2 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Admin Zendesk Help Widget and Support Helpdesk Ticket System Lite both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Admin Zendesk Help Widget" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
