Side-by-side comparison · 24 data points
| Support Ticket System | Request a Quote | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Keyword | Support Ticket System | Request a Quote |
|---|---|---|
| form | #544 |
| Metric | Support Ticket System | Request a Quote |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 6 | ★ 159 |
| Free plan | — | — |
| Pricing | ★ $59/year | $69/year |
| Built for Shopify | — | — |
Support Ticket System edges out Request a Quote on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing sits in similar territory: Support Ticket System at $59/year, Request a Quote at $69/year (within ~25% of each other on the entry tier). At this overlap, total cost of ownership comes from how per-tier capacity gates align with your order volume — confirm both apps' upgrade triggers against your projected scale before deciding. Request a Quote has the larger user base (159 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Support Ticket System's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Support Ticket System; mid-market and enterprise merchants with specific feature requirements should evaluate both — Request a Quote's 159-review base may include the workflow context that matches your specific use case better than Support Ticket System's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WooCommerce Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Support Ticket System audit • Request a Quote audit
| #119 |
| payment | #544 | #119 |
Both Support Ticket System and Request a Quote offer paid plans only. Support Ticket System starts at $59/year; Request a Quote starts at $69/year. Compare the per-tier features in the Pricing section above before committing.
Support Ticket System has the higher average rating (5.0★ from 6 reviews) compared to Request a Quote (4.7★ from 159 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Support Ticket System fits better if you prioritize rating consistency; Request a Quote is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WooCommerce Marketplace marketplace. Request a Quote has more onboarding documentation maturity (159 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Support Ticket System typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). Request a Quote aligns more with early-stage and growth-mode stores (159 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Support Ticket System and Request a Quote both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Support Ticket System" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
