Wix Smart Chat vs Wix Site Search
Side-by-side comparison · 24 data points
Side-by-side comparison · 24 data points
| Metric | Wix Smart Chat | Wix Site Search |
|---|---|---|
| Rating | ★ 2.9 ★ | 2.2 ★ |
| Total reviews | 138 | ★ 378 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Built for Shopify | — | — |
Based on the data on this page, Wix Smart Chat is the stronger choice for most Wix App Market merchants — 2.9★ vs Wix Site Search's 2.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Wix Smart Chat at Paid, Wix Site Search at Paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Wix Site Search has the larger user base (378 reviews vs 138), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Wix Smart Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Wix Smart Chat; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wix Site Search's 378-review base may include the workflow context that matches your specific use case better than Wix Smart Chat's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Wix Smart Chat audit • Wix Site Search audit
Both Wix Smart Chat and Wix Site Search offer paid plans only. Wix Smart Chat starts at Paid; Wix Site Search starts at Paid. Compare the per-tier features in the Pricing section above before committing.
Wix Smart Chat has the higher average rating (2.9★ from 138 reviews) compared to Wix Site Search (2.2★ from 378 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Wix Smart Chat fits better if you prioritize rating consistency; Wix Site Search is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Wix Site Search has more onboarding documentation maturity (378 reviews vs 138), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Wix Smart Chat typically suits early-stage and growth-mode stores based on its review-base composition (138 reviews). Wix Site Search aligns more with early-stage and growth-mode stores (378 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Wix Smart Chat and Wix Site Search both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Wix Smart Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.