| Metric | Forms | Support |
|---|---|---|
| Rating | 4.8 ★ | ★ 5.0 ★ |
| Total reviews | ★ 34 | 3 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 4 | 4 |
| Review velocity (30d) | 1 new | — |
| Languages | 8 supported | 6 supported |
Support edges out Forms on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Forms at Paid, Support at Paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Support; mid-market and enterprise site owners with specific feature requirements should evaluate both — Forms's 34-review base may include the workflow context that matches your specific use case better than Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Forms audit • Support audit
| Listed |
|---|
| — |
| — |
| Last updated | — | — |
|---|
| Keyword | Forms | Support |
|---|---|---|
| mailchimp | #19 | #25 |
| rsvp form | #9 | #47 |
| responses | #20 | #46 |
| Signal | Forms | Support |
|---|---|---|
| Average rating | 4.8 ★ (34) | 5.0 ★ (3) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +1 | — |
| Reviews · last 90 days | +13 | — |
Both Forms and Support offer paid plans only. Forms starts at Paid; Support starts at Paid. Compare the per-tier features in the Pricing section above before committing.
Support has the higher average rating (5.0★ from 3 reviews) compared to Forms (4.8★ from 34 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Support holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Forms has the deeper published review base (34 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Forms typically suits early-stage and growth-mode teams based on its published review base (34 reviews). Support typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Forms and Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
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