Support is the #19 ranked forms app on Wix, with a 5.0 average rating from 3 reviews, as a paid app, as of Sep 3, 2026.
Support is a Wix App Market app by PurpleBear. With a rating of 5.0★ from 3 reviews, it currently ranks #19 in the Forms category.
AppRanks data: Support ranks #19 in Forms on Wix App Market, placing it in the top 41% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support is a category-leading Wix app with a limited review volume. It is listed in the Forms category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by PurpleBear — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
- −Paid-only pricing (Paid) — evaluation requires committing payment details
Looking to switch from Support?
See Support's alternatives ranked by audit score, rating, and review velocity.
About Support
How Support works
Need a clean way to handle customer questions, complaints, and quote requests? Customer Support adds a ready-made support form to your site so every request lands in one organised place — no plain contact box, no lost emails. Use it for: - Support tickets and help requests - Quote and pricing enquiries - Complaints and feedback intake - Booking or callback requests Key features: - Ready-to-use support form with custom fields - Email alerts and auto-replies on every submission - Organised submission inbox - Full styling control to match your brand - Mobile responsive on every device Set up in under 3 minutes — no code and no developer needed, and it won't slow your site or break your theme. Add Customer Support and stop losing requests to a basic contact box.
Screenshots
Key features
- Capture every support request with a ready-to-use ticket form
- Route quotes, questions & complaints into one organised inbox
- Auto-reply so customers know their request was received
- Match your brand in minutes — no code, fully responsive
Pricing plans
Usage based pricing0.00/month
|
Category rankings
As of Sep 4, 2026- Forms#19of 47Top 41%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Support ranks for 25 keywords across Wix App Market. Here are the top 3:
- 1.requestRank #5
- Rank #5
- Rank #10
Competitors & alternatives
Support doesn't have curated competitor matchups yet. Other tracked forms apps on Wix:
Frequently asked questions
What is Support?
Support is an app for Wix. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Forms category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by PurpleBear.
Is Support free?
Support does not offer a permanent free plan on Wix. Pricing starts at 0.00, and the listed tiers are Usage based pricing. Trial availability and exact billing terms are mirrored from the live Wix listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Support?
Support is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Forms category on Wix.
Where does Support rank on Wix?
Support currently sits at position #19 in the Forms category on Wix. That places it in the top 40% of 47 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Support support?
Support declares support for 6 languages on its Wix marketplace listing: en, it, pt, pl, fr, de. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.