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Contact Form vs Support
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Contact Form | Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
Side-by-side comparison · 24 data points
| Contact Form | Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
| Metric | Contact Form | Support |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 735 | 3 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 4 | 4 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 6 supported |
Based on the data on this page, Support is the stronger choice for most Wix App Market merchants — 5.0★ vs Contact Form's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Contact Form offers a free tier (Free plan available) while Support starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Contact Form has the larger user base (735 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Support; mid-market and enterprise merchants with specific feature requirements should evaluate both — Contact Form's 735-review base may include the workflow context that matches your specific use case better than Support's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Contact Form audit • Support audit
| — |
| Keyword | Contact Form | Support |
|---|---|---|
| mailchimp | #9 | #25 |
| submission | #3 | #39 |
| responses | #1 | #46 |
| rsvp form | #5 | #43 |
| Signal | Contact Form | Support |
|---|---|---|
| Average rating | 4.5 ★ (735) | 5.0 ★ (3) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +1 | — |
Contact Form is the cheaper option — it offers a free plan (Free plan available). Support starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
Support has the higher average rating (5.0★ from 3 reviews) compared to Contact Form (4.5★ from 735 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Contact Form fits better if you prioritize broader integrations; Support is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Contact Form has more onboarding documentation maturity (735 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Contact Form typically suits early-stage and growth-mode stores based on its review-base composition (735 reviews). Support aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Contact Form and Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Nailsea People is good at reporting news, great at using images to their best advantage BUT is a bits of an IT novice (technophobic to you) so when our contact form went haywire and we reached out for help the service was first class. Thank you, highly recommended xx
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